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KRISTINA M MIRANDA

Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(273 reviews)
87

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Excellent service on our hybrid sonata
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/27/2021 08:08 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

LM
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Lisa M.
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service
Well done!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/26/2021 08:23 AM

Hi Lisa
Thank you so much for completing this survey. We appreciate you taking the tine to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employees worked with

SS
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Samantha S.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome Service
Kristina was awesome
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/25/2021 09:20 AM

Hi Samantha
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. we here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. we value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Surprise, AZ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
verified customerVerified Customer
Category: Service
Rescore
Close to home
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2021
Service Type: Repair
Category: Service
Surprise dealer, not sure how car works
Not sure it’s worth it... but will remember when I buy another car
Not Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/24/2021 04:00 PM

 

Thank you for filling out this survey and sharing with us your experience you had with our team. I want to personally reach out to you and apologize for the negative experience you received. We have a high standard of communicating with our clients and your experience should have never been an exception.  I hope to speak to you to resolve this issue in the near future. Feel Free to contact me at 623-214-4100. I will be contacting you shortly to resolve this issue. We truly appreciate you and your business and would like the opportunity to earn it back for you and all of your vehicle needs.

 

 

Alice Gonzales

Business Development Coordinator

Employees worked with

Verified Customer
Goodyear, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thank you ktistina
Thank you Kristina for always taking care of our car needs with a smile
Kristina is knowledgeable and caring and makes sure any work on your vehicle is done right. Kristina is Rodeo Hyundai's hidden gem!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/18/2021 08:22 AM

Thank you so much for completing this survey. We appreciate you taking  the time to share the experiencve you had with Kristina and our team. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

FT
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Francis T.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
pleasant waiting area and great service writer Kristina Miranda
Kristina reviewed my last visit and saw i didn't have my tires rotated at my last service so she brought it to my attention.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/17/2021 09:17 AM

Hi Frances
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us.  We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

JG
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John G.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Exceptional service
Very friendly
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/13/2021 02:50 PM

Hi John
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

HP
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Hailee P.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
Everyone is very friendly and welcoming. Quick service.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/13/2021 10:34 AM

Hi Hailee
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Sun City, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, professional staff!
I have been very happy with my purchase and subsequent servicing at this location!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/12/2021 08:25 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We  look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

JW
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James W.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Nice clean and friendly
My review is excellent!!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/12/2021 08:28 AM

Hi James
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employees worked with

KF
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Kevin F.
Litchfield Park, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
First and foremost the product is great!
All of the people that I have encountered at Rodeo Hyundai are very friendly and professional. I’m extremely happy with my purchasing and service experiences there.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/10/2021 08:45 AM

Hi Kevin
Thank you so much for completing this survey. We appreciate you taking the tine to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Waddell, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Very kind employees
The employees were so nice to me, even though I clearly didn’t know what they were talking about. They also had my car done in about 2 hours which was great!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/07/2021 08:36 AM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo  Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. we value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

Verified Customer
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Rodeo Hyundai provides good service. Happy with service.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/06/2021 01:37 PM

Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers  get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunty to earn a 5 star rating.

Employees worked with

CC
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Crystal C.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
It was a good visit to the dealership. I was taken care of quickly and was updated throughout the whole process for how long my visit would last or where they were at with completing the recall. I appreciate the service I got.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/06/2021 01:24 PM

Hi Crystal
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business.  We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

LS
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Linda S.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Your staff are very professional
My experience with your employees have been a good experience
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/06/2021 09:06 AM

Hi Linda
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

RS
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Roger S.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rodeo Hyundai Service
Excellent service department.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 05/05/2021 08:22 AM

Hi Roger
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

BP
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Britany P.
Peoria, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing service!
Rodeo Hyundai staff is super polite and courteous. The waiting area is well accommodated, they have chairs with charing stations, a big TV, snack and waters available. The bathrooms are super clean. When I go in I don't mind waiting because of these reasons!
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/30/2021 12:48 PM

Hi Britany
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service!  I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

NN
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Nathan N.
Surprise, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
10/10
Fast, good, and easy. 10/10
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/30/2021 09:33 AM

Hi Nathan
Thank you so much for completing this survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers get the very best service! I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you agian and for the opportunity to earn a 5 star rating.

Employees worked with

KP
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Kevin P.
Waddell, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and friendly service
Professional and friendly service
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/30/2021 09:02 AM

Hi Kevin
Thank you so much for completing thi survey. We appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers  get the very best service! i am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with

RB
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Robert B.
Buckeye, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Good communication with Kristina in Service. Work done in good time and satisfied with end result. Will return for future services.
Recommended
ALICE G. from Ken Garff Hyundai Surprise responded on 04/30/2021 08:30 AM

Hi Robert
Thank you so much for completing this survey. we appreciate you taking the time to share your experience with us. We here at Rodeo Hyundai always strive to ensure our customers  get the very best service1 I am glad to see that reflected on your last visit. We value your feedback as well as your business. We look forward to seeing you again and for the opportunity to earn a 5 star rating.

Employees worked with
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