MW

Michael Walsh

Manager
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(10 reviews)
80

BH
BILL H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great Service from Big Mike!
I brought my vehicle in and Mike got me right in and fixed my issue! He was prompt, professional, neat, and very nice!!! The place is the cleanest mechanic shop that I have ever entered. Angelo is great also!!!
Angelo S., Owner/Operator from Smithwest Service Center responded on 06/26/2025 08:17 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that Mike was able to get you sorted out quickly and professionally. We strive to keep the shop sparkling clean so you can feel comfortable every time you walk in. And yes, Angelo definitely knows how to bring the “great” in customer service! We hope your vehicle is running as smoothly as your review reads.


BK
BILL K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Smithwest service center
I have used Smithwest for many years. They are trustworthy , professional and friendly. I would highly recommend Smithwest service center.
Angelo S., Owner/Operator from Smithwest Service Center responded on 06/26/2025 05:02 AM

We appreciate your loyalty over the years! 😊 It's fantastic to hear that you find us trustworthy and friendly—those are two of our favorite compliments! We're all about making sure our customers feel at home while we keep their vehicles in tip-top shape. We're glad to have earned your recommendation, and we promise to keep the good vibes rolling! 🚗✨

Employees worked with

RA
RONNIE A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Better then 5 stars
I’m no stranger to this excellent service shop. I’ve been a customer for years. I no longer do my own wrenching getting a little older now. Recently broke down on the road late May/2025. Sent a tow truck out after their closing time to bring us to the shop. Tow operator Mike went beyond the call of duty for the times we live in today. I’m not used to this kind of service. Shout out and thanks to Cass back at the shop. Another professional doing her job like olden days. I’ll use this shop until I don’t drive anymore. Honest, clean and efficient. Angelo is great!
Angelo S., Owner/Operator from Smithwest Service Center responded on 06/10/2025 01:53 PM

We appreciate your continued patronage and your kind acknowledgment of our service. It is gratifying to learn that our team, including Mike and Cass, provided assistance that exceeded your expectations during a challenging situation. Your recognition of their professionalism and dedication reinforces our commitment to delivering honest and efficient service. We look forward to continuing to assist you with your automotive needs in the future.

Employees worked with

GP
GRACE P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great service!
Over Memorial Day Weekend, I drove over railroad tracks, & the splash guard must have gotten caught, & it was dragging along the road, making a horrible noise. I had to wait until the following Tuesday to have it looked at. I stopped in, and they had it diagnosed & taken care of fast! Service was quick & professional.
Angelo S., Owner/Operator from Smithwest Service Center responded on 06/10/2025 10:29 AM

We appreciate you taking the time to share your experience with us. It is reassuring to hear that our team was able to promptly diagnose and resolve the issue with your splash guard. Maintaining a high standard of professionalism and efficiency is a priority for us, and your feedback affirms our commitment to these values. We look forward to continuing to serve you in the future.

Employees worked with

SH
SCOTT H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Everything was great
Everyone was super friendly
Angelo S., Owner/Operator from Smithwest Service Center responded on 06/10/2025 10:29 AM

We appreciate your feedback regarding the friendliness of our staff. Our team is dedicated to providing exceptional service, and it is rewarding to hear that their efforts made a positive impression. Your support is valued, and we look forward to serving you in the future.

Employees worked with

GC
GREG C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Very satisfactory
My car stalled, could not get it to start. Smithwest was able to give me a flatbed tow within minutes . Beautifully maintained tow truck. Professionally handled. Kept the car overnight. Properly diagnosed the issue which is not easy on a car from 1966.
Angelo S., Owner/Operator from Smithwest Service Center responded on 05/03/2025 09:43 AM

We appreciate your feedback regarding your recent experience with us. It is gratifying to know that our team was able to provide prompt and professional service during your vehicle's towing and diagnostic process. We take pride in our attention to detail, particularly with classic cars, and are pleased that you found our tow truck and service satisfactory. If you require any further assistance or have additional questions, please do not hesitate to reach out to us. Your trust in our services is valued.

Employees worked with

JK
JUSTIN K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great shop
Replaced the entire motor on my car and now is running like a new car!!! The woman who works at the front desk was so helpful throughout the entire process
Angelo S., Owner/Operator from Smithwest Service Center responded on 05/03/2025 09:43 AM

We appreciate your feedback and are pleased to hear that your vehicle is functioning optimally after the motor replacement. Our team strives to provide exceptional service, and it is gratifying to know that our front desk staff was able to assist you effectively throughout the process. Your satisfaction is important to us, and we value your business.

Employees worked with

TD
TOM D.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/22/2025
verified customerVerified Customer
3
Wrong oil
When I made my appointment to bring in my vehicle for an oil change, I specifically asked if they had this one type of oil that my vehicle called for. I was told yes, but after the change was done, I saw that a different type of synthetic oil was put in my vehicle.
Angelo S., Owner/Operator from Smithwest Service Center responded on 04/23/2025 05:08 AM

We regret to hear about your recent experience regarding the oil change performed on your vehicle. It is important to us that our customers receive the correct products for their needs, and we understand your concern given the specific requirements for your vehicle according to manufacture specs your vehicle take 5w/30 Synthetic oil. We take these matters seriously and we reviewed your invoice and the invoice clearly states you got synthetic oil 5w/30 dexos synthetic oil. Please return to shop if you do not understand invoice or need somemore clarity.  Your feedback is valuable in helping us improve our services. If you would like to discuss this matter further, please do not hesitate to reach out to us directly.

Employees worked with

GD
GARY D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Great experience. Will use again.
Had the team install tires on new hellcat rims on my dodge charger. The install was done right without any damage to those very expensive rims. Nice job!
Angelo S., Owner/Operator from Smithwest Service Center responded on 04/23/2025 05:09 AM

We appreciate your feedback regarding your recent tire installation. It is gratifying to know that our team handled your new Hellcat rims with the care and precision they deserve. Ensuring that installations are completed without damage is a priority for us. We thank you for choosing our service center for this important task.

Employees worked with

MN
MIKE N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Excellent shop
This shop comes highly recommended both the work and staff are second to none.
I have used this for all my vehicles some of which required major work and have always paid a fair price with great service and they have never disappointed .
Best shop in town
Angelo S., Owner/Operator from Smithwest Service Center responded on 04/23/2025 05:09 AM

We greatly appreciate your outstanding review and are pleased to hear that our services consistently meet your expectations. Your trust in us for the care of your vehicles, especially those requiring more intensive work, speaks volumes about our commitment to quality and fair pricing. We are dedicated to maintaining the high standards that have earned us your recommendation and look forward to continuing to serve you with the same level of excellence. Thank you for your valued support.

Employees worked with
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