MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

MB
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Michael B.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
people are pleasant-- place is clean--- job done right the first time
Recommended
Cara M. from San Tan Hyundai responded on 10/03/2017 01:00 PM

Michael,
Thank you for your wonderful review. We look forward to helping you at your next visit. 

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Azathoth By H. P. Lovecraft
When age fell upon the world, and wonder went out of the minds of men; when grey cities reared to smoky skies tall towers grim and ugly, in whose shadow none might dream of the sun or of spring’s flowering meads; when learning stripped earth of her mantle of beauty, and poets sang no more save of twisted phantoms seen with bleared and inward-looking eyes; when these things had come to pass, and childish hopes had gone away forever, there was a man who travelled out of life on a quest into the spaces whither the world’s dreams had fled.
Of the name and abode of this man but little is written, for they were of the waking world only; yet it is said that both were obscure. It is enough to know that he dwelt in a city of high walls where sterile twilight reigned, and that he toiled all day among shadow and turmoil, coming home at evening to a room whose one window opened not on the fields and groves but on a dim court where other windows stared in dull despair. From that casement one might see only walls and windows, except sometimes when one leaned far out and peered aloft at the small stars that passed. And because mere walls and windows must soon drive to madness a man who dreams and reads much, the dweller in that room used night after night to lean out and peer aloft to glimpse some fragment of things beyond the waking world and the greyness of tall cities. After years he began to call the slow-sailing stars by name, and to follow them in fancy when they glided regretfully out of sight; till at length his vision opened to many secret vistas whose existence no common eye suspects. And one night a mighty gulf was bridged, and the dream-haunted skies swelled down to the lonely watcher’s window to merge with the close air of his room and make him a part of their fabulous wonder.
There came to that room wild streams of violet midnight glittering with dust of gold; vortices of dust and fire, swirling out of the ultimate spaces and heavy with perfumes from beyond the worlds. Opiate oceans poured there, litten by suns that the eye may never behold and having in their whirlpools strange dolphins and sea-nymphs of unrememberable deeps. Noiseless infinity eddied around the dreamer and wafted him away without even touching the body that leaned stiffly from the lonely window; and for days not counted in men’s calendars the tides of far spheres bare him gently to join the dreams for which he longed; the dreams that men have lost. And in the course of many cycles they tenderly left him sleeping on a green sunrise shore; a green shore fragrant with lotus-blossoms and starred by red camalotes.
Recommended
Cara M. from San Tan Hyundai responded on 10/03/2017 01:08 PM

Thank you for your wonderul review. We are honored our customer service could inspire such beautiful words. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

RB
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Robert B.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The reps are the best. They always make you feel special.
5 star
Recommended
Cara M. from San Tan Hyundai responded on 10/03/2017 12:36 PM

Robert, 
Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara


Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

MO
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Micheal O.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast and friendly
Always fast, friendly, efficient
Recommended
Cara M. from San Tan Hyundai responded on 10/03/2017 12:41 PM

Michael,
Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

MH
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Mark H.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top notch service experience
Once again, everything went very smoothly and efficiently
Recommended
Cara M. from San Tan Hyundai responded on 10/03/2017 12:57 PM

Mark,

Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

KN
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Karla N.
West Jordan, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
excellent customer Adviser
Recommended
Cara M. from San Tan Hyundai responded on 10/03/2017 12:54 PM

Karla,
Thank you for your review and for taking the time to recognize Mario our excellent advisor. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

LB
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Lindsay B.
Mesa, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Five Star Service
Everything about my service appointment was great. Mario got me in right at my appointment time, addressed all of my concerns and made sure I was comfortable in the guest waiting area. I waited for my vehicle and the service was completed in a timely manner.
Recommended
Cara M. from San Tan Hyundai responded on 10/03/2017 09:36 AM

Lindsay,
Thank you for your review. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

GN
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Gregory N.
Florence, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
last visit
Great and timely service, also a very comfortable wait area.
Recommended
Cara M. from San Tan Hyundai responded on 10/03/2017 08:04 AM

Gregory,
Thank you for your awesome review. We appreciate the time you took to respond. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JG
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John G.
San Tan Valley, AZ
2014 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
John
The service dept is great !
Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 10/02/2017 04:14 PM

John,
Thank you for your awesome feedback and your review!  We look forward to helping you again.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


BL
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BEVERLY/JACK L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous service
I love this dealership! They always are prompt, courteous, and their performance is impeccable.
Recommended
Cara M. from San Tan Hyundai responded on 10/02/2017 09:02 AM

Beverly and Jack,

Thank you for youre awesome review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

RB
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Richard B.
Mesa, AZ
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Best service
Best service representative and service
Recommended
Cara M. from San Tan Hyundai responded on 09/29/2017 02:01 PM

Richard, 
Thank you for your review. We appreciate you and your business.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

MG
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Melody G.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and Polite
Excellent service in a timely manner with great service representatives!
Recommended
Cara M. from San Tan Hyundai responded on 09/29/2017 10:20 AM

Melody,
Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

BS
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Brian S.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's a very friendly and professional environment
I appreciate the professionalism and care at San Tan Hyundai
Recommended
Cara M. from San Tan Hyundai responded on 09/29/2017 10:22 AM

Brian,
Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

TK
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Teresa K.
San Tan Valley, AZ
2017 Hyundai Santa Fe S
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Taking our Vehicle to the service there is not good at all!
For sales YES for service NO
Not Recommended
DAVID M., Sales Manager from San Tan Hyundai responded on 09/29/2017 11:19 AM

Teresa,
Thank you for your business and your feedback.  I am sorry to hear about your frustration during your last service.  That is unusual for us. we always try to recognize everyone and help everyone in an orderly fashion.  We will look into it to see what happened and be able to learn from it.  I am assuming it was an honest mistake, but we want to prevent it moving forward.

I hope everything else with your visit went well.

Regards,
Dave

Dave McHone
Parts and Service Director
San Tan Hyundai
480-517-5230


Verified Customer
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top notch customer service
It took a little longer then usual but i wanted the car washed and they told me it could be awhile. They are always friendly and do an excellent job.
Recommended
Cara M. from San Tan Hyundai responded on 09/29/2017 08:26 AM

Thank you for your response. We appreciate you and your business. We look foward to helping you at your next visit. 

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

Verified Customer
Chandler, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenient appt., able to make appt with regular service person who is very reliable, location
As above-reliable consistent service person
Recommended
Cara M. from San Tan Hyundai responded on 09/28/2017 02:29 PM

Sharron,
Thank you for your review. We appreciate you and your business. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

JW
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Judith W.
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service, Convenience, Comfort
Excellent service. Convenient and comfortable.
Recommended
Cara M. from San Tan Hyundai responded on 09/28/2017 11:11 AM

Judith, 
Thank you for your review and for recognizing Mario for the wonderful job he does for his customers. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

RS
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Ronald S.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Elantra Service
They always take great care of me and pride in their work. Outstanding job as always!
Recommended
Cara M. from San Tan Hyundai responded on 09/28/2017 11:18 AM

Ronald,

We appreciate you and your business. We look forward to helping you at your next visit. 

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

GL
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Gabriele L.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personal and attentive service
I already gave one at the beginning of this review. The fact that you ask for another is annoying.
Recommended
Cara M. from San Tan Hyundai responded on 09/27/2017 12:48 PM

Gabriele,

Thank you for your review and for recognizing Mario. We look forward to helping you at your next visit. 

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237

CS
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Caroline S.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very efficient and always on time
Very polite employees and always willing to help
Recommended
Cara M. from San Tan Hyundai responded on 09/27/2017 10:08 AM

Caroline,

Thank you for your review and for recognizing Mario. We look forward to helping you at your next visit.

Regards,
Cara

Cara McEuen
Customer Service Manager
San Tan Hyundai
480-517-5237
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