MM

MARIO MACIAS

#1 IN THE NATION
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(3337 reviews)
53

HL
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Hemant L.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Prompt courteous service.
Quick service. Clean and comfortable waiting area.
Recommended
Cara M. from San Tan Hyundai responded on 08/16/2019 05:26 PM

Hemant,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

LG
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Louis G.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Had routine service
Agents seek you out to help expedite the visit
Recommended
Cara M. from San Tan Hyundai responded on 08/16/2019 05:24 PM

Louis,
Thank you for your response. We appreciate you and your business. We are here if you need anything.

Have a great day,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JS
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John 'Jack' S.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
Service was quick and fair. Service advisor kept me informed during the warranty process
Recommended
Cara M. from San Tan Hyundai responded on 08/16/2019 05:23 PM

John,
Thank you for your response. We appreciate you and your business. We are here if you need anything. 

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JA
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James A.
Queen Creek, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2 thumbs up
Hospitality plus & everything went just the way it should
Recommended
Cara M. from San Tan Hyundai responded on 08/15/2019 03:49 PM

James,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent People
Great place... honest and hard working.
Recommended
Cara M. from San Tan Hyundai responded on 08/15/2019 10:27 AM

Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

KM
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Kristine M.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Efficient!
Mario was fast at texting to inform of progress.
Recommended
Cara M. from San Tan Hyundai responded on 08/13/2019 04:20 PM

Kristine,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

Verified Customer
Gilbert, AZ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service
Service was done on time and instructions were followed
Recommended
Cara M. from San Tan Hyundai responded on 08/13/2019 04:09 PM

Thank you for your response. We appreciate you and your business. We are here if you need anything. Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BJ
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Brandon J.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
My wife took her car in for an oil change and tire rotation. It was done in a timely manner and was able to pick it up in no time at all. Awesome service!
Recommended
Cara M. from San Tan Hyundai responded on 08/12/2019 03:34 PM

Brandon,
Thank you for your response. We appreciate you and your business. We look forward to helping you again in the future.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DN
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Dianne N.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Always receive great service here. Will definitely return.
Recommended
Cara M. from San Tan Hyundai responded on 08/12/2019 01:57 PM

Dianne,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BM
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Brian M.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service again
Always receive quick service from the time to drive in till the work is done.
Thanks again.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 08/11/2019 06:42 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. I hope you enjoy your Sunday.

Robert Bullard
Parts and Service Director
(480) 517-5230

LM
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Lionedes M.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car service
Always happy with the service I receive when taking my car in for service. Like the text message I receive while waiting. My service rrepresentative Mario is always on top of thing and tries to meet my schedule for the day. Thank you Mario.
Recommended
Robert B., Parts and Service Director from San Tan Hyundai responded on 08/11/2019 06:40 AM

Good morning. Thank you for responding to our survey with the great comments. We truly appreciate it and look forward to seeing you next time. I hope you enjoy your Sunday.

Robert Bullard
Parts and Service Director
(480) 517-5230

DR
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Diana R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
Quick service and helpful staff.
Recommended
Cara M. from San Tan Hyundai responded on 08/08/2019 10:56 AM

Diana,
Thank you for your response. We appreciate you and your  business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CZ
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Christopher Z.
Chandler, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
People do what they say they are going to do
Keep up the GREAT work
Recommended
Cara M. from San Tan Hyundai responded on 08/08/2019 10:14 AM

Christopher,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

BR
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Barry R.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pinnacle of customer service
The service rider Mario sets the tone for the whole experience. From the warm greeting to genuine concern . He keeps you informed thru the whole process.
I feel like I have a friend in the service department.
Recommended
Cara M. from San Tan Hyundai responded on 08/08/2019 08:47 AM

Barry,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

JR
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Joseph R.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service is the best.
Customer Service can be beat. Very happy with the service department. They are quick and very thorough.


Joe R.
Recommended
Cara M. from San Tan Hyundai responded on 08/08/2019 08:43 AM

Joseph,
Thank you for your response. We appreciate you and your business. We are here if you need anything! Have a great day.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

LJ
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Latonia J.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mario was amazing!!
As usual, Mario and the Santan Hyundai team took amazing care of me!
Recommended
Cara M. from San Tan Hyundai responded on 08/08/2019 08:42 AM

Latonia,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

RR
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Rebecca R.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly fast service
Mario was great!
Recommended
Cara M. from San Tan Hyundai responded on 08/07/2019 04:15 PM

Rebecca,
Thank you for your response and for recognizing Mario. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

DP
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Donald P.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service appointment
Friendly, knowledgeable staff who went out of their way to ensure that I was taken care of.
Recommended
Cara M. from San Tan Hyundai responded on 08/07/2019 04:09 PM

Donald,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237

CM
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Cara M.
Mesa, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing as always.
Best place ever!! From service to sales and everything in between. You won’t be disappointed.
Recommended
Cara M. from San Tan Hyundai responded on 08/07/2019 04:00 PM

Thank you


Customer Service Specialist
San Tan Hyundai
480-517-5237

HE
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Holly E.
Gilbert, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
I had a great experience and will definitely be back for future services.
Recommended
Cara M. from San Tan Hyundai responded on 08/07/2019 01:59 PM

Holly,
Thank you for your response. We appreciate you and your business. We look forward to helping you at your next visit.

Best regards,
Cara

Cara McEuen
Customer Service Specialist
San Tan Hyundai
480-517-5237
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