PN

PAUL LOUIS NIEMIEC

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

AP
gravatar
Alan P.
Naples, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Normal maintenance great, but maintenance for problem was incomplete.
In general, I'm pretty satisfied with the dealership's service. I was disappointed with the recent service in that 1) I didn't received the checklist sheet for the multipoint inspection and 2) the battery completely failed within 2 days of receiving the vehicle back from service. Something clearly fell through the cracks.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/16/2019 08:20 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
North Fort Myers, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Everyone is very professional and nice too. My only complaint is with coupons, it was an expensive basic tune up.
The staff is very polite and also friendly. They explained what needed to be done very well.
The tune up and oil change did not take too long. The waiting room was comfortable.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/16/2019 08:22 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Their service is as prompt & on time.
Waiting area was comfortable and the service was done quickly.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/16/2019 08:23 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

LG
gravatar
Leonard G.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Area is an A+
Love the place - free coffee and snacks.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/16/2019 08:23 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

AW
gravatar
Anne W.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
15,00 mile checkup
Friendly; knowledgeable; curteous
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/16/2019 08:24 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
Bonita Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Timely
Great service
Recommended
MATTHEW D L., SERVICE MANAGER from Tamiami Hyundai responded on 07/12/2019 01:12 PM

Thank you for taking the time to complete our review!

 

Matthew Lee
Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 234
Employees worked with

JE
gravatar
James E.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
James E
Very good over all job !!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/10/2019 05:15 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

AT
gravatar
Anthony T.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service
Quick and courteous service. Nice and quiet waiting areaand great employees make servicing my car painless.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/05/2019 09:39 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

RZ
gravatar
Richard Z.
Bonita Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
The service department provides an excellent experience. Their technicians also meet the expectations.

I would suggest the service professionals do less up selling and more focus on the problem. The customer will always feel more comfortable if the problem is solved with less pressure to buy services that are not required at that specific time.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/05/2019 09:42 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

KL
gravatar
Kathy L.
Naples, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Disappointed
Service manager never returned my call about issues with service.
Not Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/02/2019 01:24 PM

Thank you for taking the time to speak to me, I'm sorry that Technician forgot to put your tail light on and your papers inside your glove-box, that should of never happened, like I said i put on the notes that we will take care of your next service, 
thanks again for being part of our family, and please if you need anything just reach out to me,

Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/02/2019 01:25 PM

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/10/2019 05:12 AM

Thank you for taking the time to speak to me, I'm sorry that we where not able to service your other vehicle, like I said i put on the notes that we will take care of your next service, 
thanks again for being part of our family, and I told Paul that he did a good job

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

JB
gravatar
James B.
Naples, FL
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Only one near me
Just OK,
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/02/2019 11:40 AM

Thank you for taking the time to speak to me, I'm sorry that we where not able to service your other vehicle, like I said i put on the notes that we will take care of your next service,
thanks again for being part of our family, and I told Paul that he did a good job

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/10/2019 05:12 AM

Thank you for taking the time to speak to me, I'm sorry that we where not able to service your other vehicle, like I said i put on the notes that we will take care of your next service, 
thanks again for being part of our family, and I told Paul that he did a good job

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

LR
gravatar
Linda R.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice place to wait for your service being done
The waiting room is always clean and there's always coffee.
One thing that I was upset about was when I got home a message came through on the phone. It was a coupon for 1/2 price on an oil change and tire rotation. I had both of these done! I was just THERE!
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/02/2019 11:16 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

LD
gravatar
Lynn D.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and easy
Always fast and complete service. Explanations easy to understand.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/02/2019 11:17 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Quick diagnosis and repair
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/02/2019 11:17 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

MM
gravatar
Mary M.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courteous
One of my tires was going flat and I was able to bring it in right away and have it repaired
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/02/2019 11:18 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service staff
Greeted immediately right when pulling into the service drive.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/05/2019 02:02 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

BS
gravatar
Betty S.
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
I give them a five
Very nice friendly, helpful staff.Very fast service. Very pleasant experience.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 07/05/2019 02:02 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

Verified Customer
Naples, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional service
The staff is always ready to help.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/26/2019 05:35 AM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

JP
gravatar
Jose P.
Naples, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Showed up late on Friday hoping to get service. Had a very last minute trip to Tampa. My car was a few miles over the limit. Without hesitation Christian got up from his chair at 4:30 and spoke with a technician. Immediately took the car back, and I was headed to Tampa by 6pm. Superb service!!! Thank you Christian.
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/25/2019 12:54 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with

DK
gravatar
David K.
Bonita Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
commitment to quality servicce
excellent
Recommended
Christian M., SERVICE ADVISOR from Tamiami Hyundai responded on 06/25/2019 12:54 PM

Thank you for taking the time to complete our review, please feel free to reach out to me or to your advisor for any concerns or questions you might have.

Thanks again for being part of our family,

Christian Marimon
Assistant Service Manager 
Tamiami Hyundai / Genesis
239-417-1222 ext 335

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.