Business Solutions
English French Canadian
SureCritic / Hyundai Dealer / Tamiami Hyundai / PAUL LOUIS NIEMIEC
PN

PAUL LOUIS NIEMIEC

Tamiami Hyundai
Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1091 reviews)
69

Reviews of PAUL LOUIS NIEMIEC

TE
gravatar
Thomas E.
Ave Maria, FL
2017 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people
Again wonderful and quick, reliable
Recommended
JAMES R M. from Tamiami Hyundai responded on 01/19/2018 01:00 PM

Thank you for your review. We appreciate your business and look forward to your next visit.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Bonita Springs, FL
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
excellent customer service
Brought my car in for a recall issue. They checked my car in and out with in a couple of hours.
Recommended
JAMES R M. from Tamiami Hyundai responded on 01/17/2018 12:41 PM

Thank you for your kind review. We appreciate your business and look forward to your next visit.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
SS
gravatar
Stephen S.
Naples, FL
2014 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
No so Great!!!
Attention to detail/better communication is needed.
Not Recommended
JAMES R M. from Tamiami Hyundai responded on 01/17/2018 11:22 AM

Thank you for your review. I am sorry that we were unable to locate your key but it was not done purposely. Please contact me for any refund that you have coming.

James Mutka
Service Manager
Tamiami Hyundai
239-417-1222
jmutka@gotamiami.com
Employees worked with
PN
PAUL LOUIS NIEMIEC
DC
gravatar
Donna C.
Naples, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Good job on time
Recommended
Edward M. from Tamiami Hyundai responded on 01/16/2018 02:11 PM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employees worked with
PN
PAUL LOUIS NIEMIEC
MR
gravatar
Mark R.
Naples, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Going in ahead of time to schedule the appointment was not necessary
Next time I will schedule service over the phone. I went there in person to set up an appointment to have a trailer hitch installed on my 2017 Hyundai Santa Fe. The service writer told me 'I was all set' on Tuesday to bring it in on Friday. I assumed that meant he would have the parts reserved for the installation. He did set up the appointment - but I had to start from scratch when I got there on Friday. It was more of an annoyance than it was a problem. They got the work done and overall I am happy with the service.
Recommended
Edward M. from Tamiami Hyundai responded on 01/16/2018 11:32 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employees worked with
PN
PAUL LOUIS NIEMIEC
LW
gravatar
Lee W.
Naples, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT SERVICE
When I call to make my appointments, I can receive service within a day. Work is completed within a timely manner. Service agents always handled me in a professional manner.
Recommended
Edward M. from Tamiami Hyundai responded on 01/15/2018 04:27 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great oil change
It only took 1.5 hours!
Recommended
Edward M. from Tamiami Hyundai responded on 01/15/2018 04:26 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerely,
Edward McKeon

Employees worked with
PN
PAUL LOUIS NIEMIEC
MT
gravatar
Marjorie T.
Naples, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
All employees are helpful and professional
Great dealership!
Recommended
Edward M. from Tamiami Hyundai responded on 01/15/2018 04:24 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerly,
Edward McKeon

Employees worked with
PN
PAUL LOUIS NIEMIEC
RB
gravatar
Robert B.
Naples, FL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 Stars
Professional, knowable and friendly .
Recommended
Edward M. from Tamiami Hyundai responded on 01/12/2018 12:35 PM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerly,
Edward McKeon

Employees worked with
PN
PAUL LOUIS NIEMIEC
FM
gravatar
Frank M.
Bonita Springs, FL
2017 Hyundai Santa Fe S
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/12/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil change review.
Too long a wait for oil change and too costly.
Recommended
Edward M. from Tamiami Hyundai responded on 01/12/2018 12:43 PM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai is striving to create great customer service. 

Sincerly,
Edward McKeon

Employees worked with
PN
PAUL LOUIS NIEMIEC
JD
gravatar
James D.
Bonita Springs, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
They r accommodating
Recommended
Edward M. from Tamiami Hyundai responded on 01/11/2018 12:08 PM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review.

Sincerly
Edward McKeon

Employees worked with
PN
PAUL LOUIS NIEMIEC
EV
gravatar
Edward V.
Estero, FL
2017 Hyundai Santa Fe S
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Lounge
I really like the quest lounge and the snacks and beverages provided.
Recommended
Edward M. from Tamiami Hyundai responded on 01/11/2018 07:47 AM

We thank you for your survey, also currently looking into possible expanding shuttle hours. We also like to thank you for your business and look forward to seeing you in the future.

Employees worked with
PN
PAUL LOUIS NIEMIEC
JM
gravatar
James M.
Naples, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Well run operation
Got in on schedule and work started. Got word of what needed attention. The repairs were quickly done.
The waiting area is better than any other I've seen.
Recommended
Edward M. from Tamiami Hyundai responded on 01/11/2018 12:06 PM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review.

Employees worked with
PN
PAUL LOUIS NIEMIEC
DS
gravatar
Doug S.
Naples, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service and attitude with the customer outstanding; everyone very helpful
Very comfortable areas to wait in while your car is being serviced. Employees very friendly.
Recommended
Edward M. from Tamiami Hyundai responded on 01/12/2018 06:03 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review. We look forward to seeing you in the future.

Sincerly,
Edward McKeon

Employees worked with
PN
PAUL LOUIS NIEMIEC
DG
gravatar
Daniel G.
Naples, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Always dependable
Service here never disappoints.
Recommended
John A A., Service Manager from Tamiami Hyundai responded on 01/08/2018 04:24 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review.
Sincerely,
John Atashian

Employees worked with
PN
PAUL LOUIS NIEMIEC
MH
gravatar
Meredith H.
Naples, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
convenient and the people are friendly and efficient.
I like that it is comfortable to wait in their waiting area, but I did not have to wait long. The job was done quickly and the gentleman helping made sure that everything I asked for was done to perfection .
Recommended
John A A., Service Manager from Tamiami Hyundai responded on 01/04/2018 06:41 AM

Thank you very much for taking a moment of your time to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review.
Sincerely,
John Atashian

Employees worked with
PN
PAUL LOUIS NIEMIEC
Verified Customer
Naples, FL
2015 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Extra thanks
Visited for 45k service at 3:15 pm. Instead of complaining about the late hour of arrival for a 2 hr job the service writer (Michael) and the technician (Ryan) simply write up the work order and completed it timely and made the entire event quite uneventful. Great to see customer service take priority over completing the day a bit early.
Recommended
John A A., Service Manager from Tamiami Hyundai responded on 01/02/2018 12:23 PM

Thank you very much for taking a moment to complete our survey. We apologize for not earning a 5 star review. Your thoughts and comments are always important as we identify area's of improvement.
Sincerely,
John Atashian

Employees worked with
PN
PAUL LOUIS NIEMIEC
CB
gravatar
Clarke B.
Fort Myers, FL
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Did a great job.
Recommended
John A A., Service Manager from Tamiami Hyundai responded on 01/02/2018 11:31 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review.
Sincerely,
John Atashian

Employees worked with
PN
PAUL LOUIS NIEMIEC
JS
gravatar
Jack S.
Bonita Springs, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai
Very nice team and service
Recommended
John A A., Service Manager from Tamiami Hyundai responded on 01/02/2018 11:28 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciate your 5 star review.
Sincerely,
John Atashian

Employees worked with
PN
PAUL LOUIS NIEMIEC
RG
gravatar
Robin G.
Naples, FL
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
Excellent service and follow up. Paul Niemiec, the seevice rep was on top of everything..
Recommended
John A A., Service Manager from Tamiami Hyundai responded on 01/02/2018 05:24 AM

Thank you very much for taking a moment to complete our survey. Our entire staff at Tamiami Hyundai very much appreciates your 5 star review.
Sincerely,
John Atashian 

Employees worked with
PN
PAUL LOUIS NIEMIEC
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.