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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / Ricardo Garcia
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Ricardo Garcia

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1198 reviews)
92

Reviews of Ricardo Garcia

Verified Customer
Scottsdale, AZ
2014 Hyundai Elantra
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Disappointing
I shared I needed my car by a certain time and I was not advised it would not be completed or for that matter, that it was completed. The very pro-active and personable driver called to let me know he was on his way. I also had several concerns with my service representative and he did not provide a response.
Not Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/14/2017 10:22 AM

After all this time, we are sorry this visit did not go as well as planned.

We'll reach out to make sure we've address all your concerns and we will certainly try to make this one up to you next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service experience
Great customer and service experience. They did a great job.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/10/2017 09:46 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
TJ
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Thomas J.
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very courteous and fast
excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/08/2017 07:55 AM

Thank you for the excellent review.

We are happy to be your dealership and we look forward to seeing you and your Sonata again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RD
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Robyn D.
Phoenix, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service
Excellent customer service!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/05/2017 08:50 AM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CG
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C G.
Tucson, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service and people
The service is always excellent and the people are friendly.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/02/2017 01:41 PM

Thank you for the 5-star review.

We are happy to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
the people and the excellent service
every time I go to your facility I feel like I am part of your family.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/02/2017 07:45 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and when you're here, you are family and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
DH
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Donald H.
Mesa, AZ
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Love my Scottsdale Hyundai
Working with my service advisor is always a pleasure
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/01/2017 03:41 PM

Thank you for the 5-star review.

We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
PR
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Phyllis R.
Mesa, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Enjoy
Like going to that service center I have been going there for a few years and every time they are so kind and friendly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/01/2017 12:12 PM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JF
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John F.
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism of Personnel
Good service from people who care. It is like visiting family!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/30/2017 04:22 PM

Thank you John.

When you're here, you're family.  We have been very happy to be your Genesis dealer these many years and miles and we look forward to being here for you for all the years ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
KP
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Keni P.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Proximity
Ricardo was courteous , explained the details and took care of the work promptly
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/30/2017 07:57 AM

Thank you for the postive review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
CS
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Christian S.
Scottsdale, AZ
2008 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service
yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/30/2017 08:01 AM

Thank you for the 5-star review.

We are happy to be your dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Yes
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/26/2017 03:21 PM

Thank you for the excellent review.

We are happy to be your family's Hyundai dealer for both your Sonatas and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is excellent
The Earnhardt Hyundai North Scottsdale service area consistently outperforms expectations.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/24/2017 08:14 AM

Thank you for the excellent review.

We are happy to be your dealer and we hope to keep outperforming for you going forward.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
JK
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Jeff K.
Phoenix, AZ
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly environment
I love that dogs are welcome!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/24/2017 08:02 AM

Thank you for the great review and recommendation.

We are happy to be your Genesis and yes, your dog is always welcome.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
Verified Customer
Phoenix, AZ
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent experience
I continue to have outstanding experiences with EHNS
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/22/2017 11:57 AM

Thank you for the outstanding review.

We are happy to be your dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
EK
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Enid K.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
A honest and helpful dealership
I took my car for repair and they made sure everything was done under warranty.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/22/2017 08:19 AM

Thank you for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
SS
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Susan S.
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The BEST service department!!
Without a doubt, this service department beats all the rest. Courteous, accommodating, timely.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/22/2017 08:09 AM

What a wonderful review - thank you so much!

Many Hyundais, many years, we have been so happy to be your dealership.  Customers like you are the foundation of our success and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
RS
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Robert S.
Scottsdale, AZ
2012 HYUNDAI VERACRUZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2017
verified customerVerified Customer
Category: Service
Very pleased with my Service!
Ricardo is very polite and professional. He explains what service is needed and recommends what might need consideration. And, when the service is completed, makes sure I am completely satisfied, and always a cold bottle of water!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/19/2017 09:00 AM

Thank you for the wonderful review and high praise for Ricardo Garcia your advisor.

We are so very happy to be your Veracruz dealer these many years and miles.  All of us are waiting for the newest instance of the Veracruz - maybe the GV80.  Until then, we are going to be your partner in making sure you have the nicest one road. 

Michael Southern
Service Manager

Employees worked with
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Ricardo Garcia
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Verified Customer
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Everyone is always friendly.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/17/2017 09:54 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
Verified Customer
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent routine service
I've been coming to Earnhardt Hyundai for my routine maintenance since moving to AZ in Aug 2014. They have always provided excellent service with the bonus of a car wash each time which is greatly appreciated.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/17/2017 08:39 AM

Thank you for the excellent review.

We are glad to be your dealership and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
avatar
Ricardo Garcia
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