Thank you for taking the time to share your experience with us. It sounds like you've had quite an adventure, and not the kind anyone wants when it comes to car repairs. Four days of trying to reach the service department is indeed no small feat—not exactly the kind of challenge most people signed up for. We're genuinely sorry to hear about the delays and miscommunications concerning your vehicle. It seems like it's been quite the scavenger hunt for those missing parts. Our service team's oversight in not ordering the necessary component is certainly not the standard we aim for, and the lack of communication is disappointing to hear. Rest assured, your feedback will be shared with the team to sort out these hiccups and hopefully prevent any future roadblocks. While we can't turn back time, we hope to get the chance to improve your experience moving forward. Please do reach out to us again—perhaps we can finally be the dealership that answers your call.
We appreciate your kind words regarding your experience at Kia Barrie. Your excitement for your son's first vehicle purchase is truly commendable.
We’re glad to hear that your experience at Kia Demo was as smooth as your newly serviced Sportage! It sounds like our team really hit the mark in keeping you informed and ensuring your car is running like a dream. We believe in making maintenance trouble-free, and it’s fantastic that we nailed it for you. We'll be ready for your next visit, with our team on standby for any future tune-ups!
We appreciate your feedback regarding your recent experience. It is concerning to hear that the purchasing process felt rushed and that our staff did not take the time to fully assist you. Understanding every aspect of your purchase is crucial, and it seems we fell short in providing that level of service. Your comments will be taken seriously as we strive to enhance our customer experience. Thank you for bringing this to our attention.
We appreciate your feedback regarding your recent experience with our sales team. It is gratifying to know that you found our staff to be friendly and informative, as we strive to create a comfortable buying atmosphere for our customers. Your satisfaction is important to us, and we look forward to supporting you in your future automotive needs. Thank you for choosing us.
Mike
Developer
Test Motors, Inc.
We appreciate you taking the time to share your experience with us. It is encouraging to hear that our team provided you with the level of service that made your purchase experience enjoyable and stress-free. We understand the importance of finding the right vehicle, especially one that accommodates your entire family, and we're glad to know that the 2025 Kia Carnival Hybrid meets your needs. Your recommendation means a lot to us, and we wish you many happy adventures with your new car.