Samantha Giddens

Thank you Tara for your wonderful review and rating.

If we can do anything, don't hesitate to ask... we're here to help!

Hi Penny

Sometimes a simple diagnostic isn't enough and that's why we have seasoned technicians who have worked with specific models for years. Daniel Roca was the lead service technician who worked on you vehicle and re-set the adaptability setting on your Elantra. We'll certainly let Daniel know how pleased you are and that things are still running well. We appreciate your business, review and rating and if there is anything we can do, don't hesitate to ask... we're here to help!

Hi Shirliann

Thank you for coming to Lakeland Hyundai Service and for the great rating and review. We're glad that we could exceed your expectations and we work toward making sure every customer has the best experience every time. If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your review and great rating. If we can do anything, don't hesitate to ask... we're here to help!

Hi John

Thank you for your wonderful comments and rating. We know our teams work hard every day to make sure every customer has the best possible experience every time they come to Lakeland Hyundai Service. If we can do anything, don't hesitate to ask... we're here to help!

We apologize for your recent inconvenience at Lakeland Hyundai Service. Although we are not making any excuse, recalls are dictated by the manufacturer and sometimes as an individual dealer we have no control over what might be the demands of the parent company.

Again we apologize for your inconvenience and we will work harder to make sure every aspect of any recall are clearly explained in detail so there is no confusion with any customer about expectations. If we can do anything, don't hesitate to ask... we're here to help!

HI Patty

Thank you for the kind words and rating. If there is anything we can do, don't hesitate to ask... we're here to help!

Thank you Nelda for your review and rating. If we can do anything, don't hesitate to ask... we're here to help!

Hi Debbie

Thank you for bringing your concerns to our attention. Although we know our teams work hard every day to exceed customer expectations, we do admit that sometimes details may be overlooked or neglected. Our managers work to consistently train and re-train staff to provide exceptional service from the lot porters, service advisers and service technicians. Making sure we provide the best possible service every time is a goal we constantly strive to achieve. Again, thank you for bringing this to our attention and we will continue to work to improve every process for quality and consistency.

Hi Gail

Thank you for your review and rating!

We know our teams work hard every day to exceed customers expectations and it is great to hear from our customer who appreciate the level of service from all of our departments. If we can do anything, don't hesitate to ask... we're here to help!

Laura

Thank you for your review and rating. We know our teams try to assess every customer's needs and make sure we can get them just what they're looking for... If we can do anything, don't hesitate to ask... we're here to help!

Thank you Robert for your kind words and review. Thank you for coming to Lakeland Hyundai and if we can do anything, don't hesitate to ask... we're here to help!

Thank you Wayne for your review and rating! We know our teams work hard every day to make sure every customer has a great experience every time they come to Lakeland Hyundai. If we can do anything, don't hesitate to ask... we're here to help!

Thank you John for the rating and great review.

We know our teams work hard every day to provide an exceptional experience every day to the customer. From sales to service to technicians and parts, our teams are reminded every day that the customer comes first and to do whatever we can to make sure the customer has the best experience possible.

Thank you for coming to Lakeland Hyundai and if we can do anything, don't hesitate to ask... we're here to help!

Hi Janet

Thank you for the great review and rating! It's nice that we can meet and exceed the expectations of customers... that is our goal every day. If we can do anything, don't hesitate to ask... we're here to help!

Hi Patricia

We truly apologize for your inconvenience. Our team should have been more pro-active and known when your repair was completed and when paperwork was processed. You are correct, there is no reason it should take any service advisor 30 minutes to print documentation and even verify with the technician on services completed - for that we do apologize gain. WE will work more closely with our service advisors and team to make sure the check-out process is more streamlined for you and every customer.

For your inconvenience, we would like to offer you a free car wash at your convenience. Just come to Lakeland Hyundai and speak with Chris Haggstrom, Hyundai Service Manager... her will expedite your car wash and make sure you are satisfied with your experience.

If we can do anything, don't hesitate to ask... we're here to help!

Hi Lynn

Ummmmm... donuts! Yes, and coffee and water too! Thank you for your review and rating. If we can do anything, don't hesitate to ask... we're here to help!

Hi Steve:

Thank you for the great rating ind review of Jessica and Samantha. We know they work hard every day to make sure every customer has a great experience and it is nice to hear it from our customers. If we can do anything, don't hesitate to ask... we're here to help!

Hi Crystal

Thank you so much for the great review and rating. We know our team works hard every day to exceed every customer's expectations and we're always pleased to hear that we could make the service experience a pleasurable one! If we can do anything, don't hesitate to ask... we're here to help!

Thank you for your review and rating. If we can do anything, don't hesitate to ask... we're here to help!