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Stuart M

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(125 reviews)
92

CO
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Chris O.
Thomasville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Straightforward and efficient service experience
Had our car towed in and got a word on repairs same day and work completed the next day. Easiest time I’ve had dealing with a service center by far thanks guys!
Carmine C. from Carmine's Import Service responded on 05/10/2025 09:40 AM

We’re glad to hear that your experience was smoother than a freshly paved road! It’s always our goal to keep things efficient and hassle-free for our customers. Getting your car back on the road quickly is what we strive for, and it sounds like we hit the mark this time. If you ever need assistance again, you know where to find us. Happy driving!

Employees worked with

TH
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TAMMY H.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Wonderful customer service!
Not only was the work I took my car in for completed flawlessly but so many little extras that made me feel like a special, valuable customer. My floormats were cleaned, there was a little bottle of water and mint in my car along with a thank you note and even a new keychain on my keys when then were returned. Thank you for such exceptional service!
Carmine C. from Carmine's Import Service responded on 05/06/2025 09:42 AM

We truly appreciate your glowing review! It sounds like we went above and beyond to make your experience not just good, but memorable. Who knew a bottle of water and some mints could turn car service into a five-star spa day? We're glad you felt like a special, valuable customer—because you absolutely are! Your kind words motivate us to keep sprinkling those little extras into our services. We look forward to your next visit!

Employees worked with

TD
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THERON D.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Carmine's has serviced my two vehicles with excellent customer service.
Great Customer service
Carmine C. from Carmine's Import Service responded on 04/29/2025 09:42 AM

We appreciate your feedback on our customer service! It's wonderful to hear that you had a positive experience. Our team aims to ensure that every interaction is as smooth as a fine-tuned engine. If there's anything else we can help with, don’t hesitate to reach out.

Employees worked with

SH
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STEVEN H.
Kernersville, NC
2021 Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
9
Customer service
Customer service from Carmines has been a big reason for me using them as my service provider.
Carmine C. from Carmine's Import Service responded on 04/22/2025 09:37 AM

It's fantastic to hear that our customer service has made such a positive impression. We're all about making your experience smooth and enjoyable—like butter on toast, but with a bit more horsepower. Your support means the world to us, and we're delighted to have you as a customer!

Employees worked with

Verified Customer
Kernersville, NC
2019 Tesla S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Thank you for the great service
Will be back. First class.
Carmine C. from Carmine's Import Service responded on 04/19/2025 09:39 AM

We appreciate your feedback! It sounds like your experience was top-notch, and we can’t wait to raise the bar even higher on your next visit. First class service is what we aim for, so we’re glad we hit the mark. Looking forward to welcoming you back!

Employees worked with

RL
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Robert L.
Clemmons, NC
2011 Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Very good experience they did a excellent job and I am very pleased
I was very pleased with the job they did and I really appreciate how they took care of me
Carmine C. from Carmine's Import Service responded on 04/15/2025 09:36 AM

It’s fantastic to hear that you were pleased with our service! We believe that attentive care is just as important as the job itself—after all, who wants a car service that’s as cold as a winter day? We appreciate your support and look forward to keeping your car in top shape for you.

Employees worked with

TS
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TOM S.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Jag XF
Very thorough get me informed of progress.
Carmine C. from Carmine's Import Service responded on 04/01/2025 09:36 AM

We appreciate you taking the time to share your experience with us. It's great to hear that you found our updates informative. Communication is key in keeping everything on track, and we're committed to making sure you're always in the loop. If you ever have more questions or need further updates, just give us a shout. We're here to help!

Employees worked with

DC
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DANA C.
Kernersville, NC
2017 Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
9
Recent Service
Knowledgeable staff. Discussed my concerns and pointed out potential issues. Very attentive. Excellent experience
Carmine C. from Carmine's Import Service responded on 03/28/2025 09:38 AM

We appreciate your feedback and are delighted to hear that our staff could assist you so effectively. It’s always our goal to address concerns and catch potential issues before they become a bigger headache. If only we had a crystal ball to predict trouble! We're glad your experience was excellent, and we hope we helped make your day a little smoother.

Employees worked with

DP
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Denon P.
Colfax, NC
2008 Mercedes-Benz C63 AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
C63
Awesome group of guys. My tech went above and beyond, thank you. Highly recommend.
Carmine C. from Carmine's Import Service responded on 03/11/2025 09:36 AM

We appreciate your feedback and are pleased to hear about your positive experience with our team! It's great to know that our techs are hitting those high notes and going above and beyond. Your recommendation means the world to us, and we’re here to keep that awesome service flowing. If you ever need anything else, just give us a shout!

Employees worked with

LP
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LEON P.
Winston Salem, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/01/2025
verified customerVerified Customer
8
Super
Great service
Carmine C. from Carmine's Import Service responded on 03/04/2025 09:36 AM

We're pleased to hear you enjoyed our service! It's always our aim to provide a top-notch experience. If there's anything more we can do to earn that fifth star, please let us know. We're all about continuous improvement—like a fine wine, we just keep getting better.

Employees worked with

CS
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CHRISTOPHER S.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Outstanding service
As always, the team provided great service on my vehicle. I will always have them care for my several cars.
Carmine C. from Carmine's Import Service responded on 02/28/2025 09:37 AM

We appreciate your trust in our team to take care of your vehicles. It's great to hear that our service consistently meets your expectations. With several cars in your lineup, we’re excited to be part of the maintenance team—keeping them running smoothly should be our middle name! Here’s to many more successful service sessions ahead.

Employees worked with

CG
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CHARLES G.
King, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Professional Porsche maintenance
Knowledgeable staff discuss my concerns and any issues, very attentive, addressed previous problem and made it right, excellent experience
Carmine C. from Carmine's Import Service responded on 02/22/2025 09:38 AM

We really appreciate your feedback! It’s great to hear that our team was able to address your concerns and ensure you had an excellent experience. Attention to detail is kind of our thing, and we’re glad it made a difference for you. If there’s anything else we can help with, don't hesitate to reach out—knowledgeable folks are on standby, ready for action!

Employees worked with

RP
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Randall P.
Greensboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Great Experience!
I used Carmines for the first time this past week on my 2019 Alfa Romeo Stelvio Quadrafoglio. Not just anybody can work on these cars and Id heard they were the best around on Alfas. Had a great experience. Wonderful customer service and communication with fair pricing for the platform for what Ive seen for the work done. I had multiple smaller things I hoped they could handle with the nearest dealership being in Raleigh and everything they either knew or looked into and got right back. I feel like there isnt anything they cant handle and will be back with all our vehicles after what weve seen so far! Better than the dealerships Ive worked with in the past for sure!
Carmine C. from Carmine's Import Service responded on 02/14/2025 09:39 AM

We're happy to hear you had such a great experience with your Alfa Romeo Stelvio Quadrafoglio! It's not every day we get to work on a car that turns heads and has a name longer than most of our customers! We're glad our team's expertise and communication matched the high standards of your vehicle. It's always our goal to be the go-to for all things automotive, especially when it comes to those trickier rides. Looking forward to welcoming you and your other vehicles. We promise to keep the magic going!

Employees worked with

CP
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Chad P.
Burlington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Straight up guys!!
They guys are top notch and the bottle of LeBlu water in your car when they are complete is a nice touch.
Carmine C. from Carmine's Import Service responded on 02/14/2025 09:39 AM

We appreciate you taking the time to share your experience! We're glad to hear you think our team is top notch. And yes, that bottle of LeBlu water is our not-so-secret way of keeping you refreshed while we keep your vehicle in tip-top shape—who knew car service could be so hydrating? Looking forward to assisting you again!

Employees worked with

DB
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DAVID B.
Stokesdale, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
First Time Customer Experience
As a first time customer, Stuart provided top-notch customer service, ensuring a positive experience from start to finish. I highly recommend them to anyone looking for a trustworthy auto repair shop.
Carmine C. from Carmine's Import Service responded on 02/10/2025 09:37 AM

It's fantastic to hear that your first experience with us was a positive one! We pride ourselves on top-notch customer service—Stuart is certainly a gem in our team. Your recommendation means a lot to us, and we appreciate you spreading the word about our trustworthiness in auto repair. If you ever have any questions or just want to share another experience, you know where to find us. Here's to many more miles and smooth rides ahead!

Employees worked with

LP
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LEON P.
Winston Salem, NC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/30/2025
verified customerVerified Customer
10
Professional
Professional
Carmine C. from Carmine's Import Service responded on 02/02/2025 09:39 AM

We appreciate your feedback and are glad to hear that you found our service to be professional. It’s always our goal to provide top-notch service, and it seems like we hit the mark with you! If there's anything we can do to elevate your experience to a full five stars next time, please let us know. We're always here to help!

Employees worked with

JS
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JIM S.
Thomasville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Battery and oil change
Professional service
as always. Their pick-up service is a life-saver for me. Highly recommended
Jim Sechrist

,
Carmine C. from Carmine's Import Service responded on 01/19/2025 09:37 AM

We appreciate your positive feedback! It's great to hear that our professional service and pick-up service are making life just a little easier. We aim to keep things running smoothly—kind of like a well-oiled machine, but with fewer moving parts and way more coffee. Your recommendation means a lot to us!

Employees worked with

MC
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MIKE C.
Daphne, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
9
Expert service
This repair shop does expert repair on imported cars that other repair shops won’t or can’t do.
Carmine C. from Carmine's Import Service responded on 01/10/2025 09:37 AM

We appreciate your recognition of our work! It’s always a pleasure to tackle those challenging repairs that other shops might shy away from. We're committed to keeping imported cars running smoothly and looking sharp. If you ever have more automotive puzzles for us to solve, just drop by!

Employees worked with

RP
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ROBERT P.
Kernersville, NC
2020 Tesla Y
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
Quick diagnostics and got us back in the road fast!
Everyone at Carmine’s Import Service are amazing to work with. Stuart got us in, diagnosed and our Model Y fixed all by the next day. The car drives like new. Thank you all for your continued service.
Carmine C. from Carmine's Import Service responded on 01/07/2025 09:35 AM

We're delighted to hear about your experience with our team. It's always great to know that our speedy service can get you back on the road with a car that's driving like new again. Stuart truly is a wizard when it comes to diagnostics! Your appreciation for our continued service warms our hearts—let's just say it fuels our passion for what we do. Looking forward to keeping your Model Y in tip-top shape!

Employees worked with

Verified Customer
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2024
verified customerVerified Customer
10
Fast service!
Stuart was great as always!
Carmine C. from Carmine's Import Service responded on 12/20/2024 09:39 AM

We appreciate your feedback and are glad to hear that Stuart made your experience enjoyable! It seems he has a knack for turning the ordinary into extraordinary, one customer at a time. If there's anything else we can assist you with in the future, don't hesitate to reach out!

Employees worked with
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