Business Solutions
English French Canadian
SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Tyler Jorgensen
TJ

Tyler Jorgensen

Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1062 reviews)
76

Reviews of Tyler Jorgensen

DD
gravatar
DANIEL D.
Hayden, ID
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
verified customerVerified Customer
Category: Service
dan's excellent review of parker ford's service dept.
a service writer came up and met me as i opened the door, very friendly. he led me to the counter where he explained the process and showed me to the new waiting area. they serviced my car in quick time. they came and got me and explained all the details on my car, battery, air filter, cabin filter etc. and took my free service pass. they made me feel at home. and made me feel like they cared. this is the key for me. i like it when it feels like car people helping car people. you know, like how you go to a car show and even the meanest, hardest looking people walk by and you say something like " nice 55" or "nice ride!" , and the guy melts and smiles and goes "i know, right?" and all of a sudden you hit it off like you have something in common? car people!
Recommended
Employees worked with
TJ
Tyler Jorgensen
GF
gravatar
GUS F.
Coeur D Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2018
verified customerVerified Customer
Category: Service
great job
professional staff.
Recommended
Employees worked with
TJ
Tyler Jorgensen
WS
gravatar
WALTER S.
Spokane, WA
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
verified customerVerified Customer
Category: Service
Oil Change on 2016 Fusion Hybrid
They checked all everything. Tires, breaks, batteries. was very please.
Recommended
Employees worked with
TJ
Tyler Jorgensen
JC
gravatar
JOSHUA C.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2018
verified customerVerified Customer
Category: Service
Great Service
Upon my arrival, I was cheerfully greeted at my car door. Everything was thoroughly explained to me and they were concerned with my satisfaction.
Recommended
Employees worked with
TJ
Tyler Jorgensen
JA
gravatar
JEFFREY A.
Osburn, ID
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2018
verified customerVerified Customer
Category: Service
Service
We came in for an oil change. The technician noticed that we were at 60,000 miles and due maintenance work. He took care of it all got us a rental vehicle called us as to the status of our repairs. They did a wonderful job.
Recommended
Employees worked with
TJ
Tyler Jorgensen
HL
gravatar
HEIDI L.
Coeur D Alene, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Very thorough and attentive
Great service.
Recommended
Employees worked with
TJ
Tyler Jorgensen
AJ
gravatar
ALEX J.
Coeur D Alene, ID
Ford Escape
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/13/2018
verified customerVerified Customer
Category: Service
Appointments don’t work
I made an appointment for a Saturday morning. The appointment took more than the usual, ruining my plans for the day, I didn’t get the car wash for the visit.
Not Recommended
Employees worked with
TJ
Tyler Jorgensen
DC
gravatar
DECEMBER C.
Athol, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2018
verified customerVerified Customer
Category: Service
Service
The service waiting room is very nice and comfortable.
Prices are fair.
Service guys are very nice and helpful.
Recommended
Employees worked with
TJ
Tyler Jorgensen
SG
gravatar
SANDRA G.
Coeur D Alene, ID
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
verified customerVerified Customer
Category: Service
Parker Service is so much better than the previous car dealer.
The new waiting area and all the service personnel are great.
Recommended
Employees worked with
TJ
Tyler Jorgensen
CD
gravatar
CHRISTOPHER D.
Pinehurst, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
verified customerVerified Customer
Category: Service
fast service,
great people
Recommended
Employees worked with
TJ
Tyler Jorgensen
BH
gravatar
BILL H.
Hayden, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2018
verified customerVerified Customer
Category: Service
Customer Service
made the service very enjoyable.. great employees
Recommended
Employees worked with
TJ
Tyler Jorgensen
SF
gravatar
STEPHEN F.
Athol, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2018
verified customerVerified Customer
Category: Service
Services
Always friendly with good service.
Recommended
Employees worked with
TJ
Tyler Jorgensen
JJ
gravatar
JOHN J.
Rathdrum, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2018
verified customerVerified Customer
Category: Service
A pleasant surprise
In and out in less than an hour. This was for “The works”. Oil change, tire rotation, fluid checks, etc. closer to 1/2 hour. Wonderful waiting room in the showroom. All I all a very nice experience
Recommended
Employees worked with
TJ
Tyler Jorgensen
JD
gravatar
JOHN D.
Priest River, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
verified customerVerified Customer
Category: Service
the attention you recieve right away.
We have always recieve wonderful service, thank you.
Recommended
Employees worked with
TJ
Tyler Jorgensen
EA
gravatar
ELIZABETH A.
Rathdrum, ID
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
verified customerVerified Customer
Category: Service
Thorough
Tyler was great to work with and made sure I knew exactly where the used vehicle I recently purchased was at. My tires were mounted and balanced and I was given a ride to the DMV. Plus, through the 27 point inspection, it was discovered I needed new front brakes. Tyler explained everything to me and even offered to get it in that day. Everyone was beyond helpful and friendly. The Parker dealerships are unlike any other, which is why I choose to make the hour drive past all other dealerships. Thank you!
Recommended
Employees worked with
TJ
Tyler Jorgensen
DM
gravatar
DOUG M.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2018
verified customerVerified Customer
Category: Service
Very friendly.
Prompt friendly and efficient service
Recommended
Employees worked with
TJ
Tyler Jorgensen
MH
gravatar
MITCH H.
Post Falls, ID
Ford Super Duty F-250 SRW
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/28/2018
verified customerVerified Customer
Category: Service
Oil change appointment
When I made the appointment for my wife to bring our pickup in for an oil change I was told it would take about an hour so my wife scheduled the rest of her day accordingly. My wife asked why it took almost 2 hours and was told that you booked a lot of oil changes for the day. I rarely give a 5-star rating to anyone but in this case would have likely given at least a 4-star rating if you hadn't overbooked for the day so our appointment could be completed on time.
Recommended
Ed B., Service Manager from Mike White Ford of Coeur d'Alene responded on 02/28/2018 05:25 PM

contacted customer to apologize for booking challenges and length of service time. Offered to provide next service at no charge to show customer we can provide timely service. Looking forward to show customer great service.

Employees worked with
TJ
Tyler Jorgensen
DH
gravatar
DAVID H.
Sandpoint, ID
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
verified customerVerified Customer
Category: Service
First service visit
Outstanding customer service. The shuttle to Costco allowed us to make good use of our time while service was performed, and courtesy replacement of front brake pads was icing on the cake. Thank you for a great experience.
Recommended
Employees worked with
TJ
Tyler Jorgensen
DM
gravatar
DONNA M.
Post Falls, ID
Ford Focus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/27/2018
verified customerVerified Customer
Category: Service
Oil change
The Mechanics did a good job on the change my oil.

My only concern was that when I went to pay I found out that they had also rotated my tires and I had to pay for that and I don’t remember the clerk telling me that that was part of the service.

He claimed he did.

I just remember telling him that that one of my tires was low on air, I don’t remember saying anything about rotating them. As far as I know, I was not told that about the tire rotating service. The clerk was adamant that he had told me. I just Gave up and not argue with him. I’ve had a bad week, did not need the stress of arguing with him.

They told me the tires need to be replaced sometime next winter. Winter is nearly over, I don’t know why they needed to rotate the tires to start with if they’re going to take them off in a couple weeks.
Recommended
Employees worked with
TJ
Tyler Jorgensen
CL
gravatar
CHRISTOPHER L.
Rathdrum, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
verified customerVerified Customer
Category: Service
Good service
Straight forward and honest.
Recommended
Employees worked with
TJ
Tyler Jorgensen
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.