avatar

Vinh Tram

Sales Manager
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(4 reviews)
75

JS
gravatar
JULIE S.
Calgary, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2026
verified customerVerified Customer
10
Category: Sales
Pleasant Experience!
I knew the vehicle I wanted but it was not yet available at the dealership in my trim and colour.
But I went on a test drive with what was available and confirmed my choice.

Then the negotiations began...I don't like negotiations where it feels like someone (the dealer) holds most of the cards and I have to try win some. However, this is what I liked about the experience:
1. We quickly narrowed down what was negotiable and focused on that.
2. I worked with Julian and Vinh and they were pleasant and also nice to my family
3. Julian returned my calls and looked out for my new car's availability
4. Finance guys were also very responsive and explained stuff well
5. I got a price I am comfortable with (yet I am apprehensive)
6. The gas tank was very full when Libron handed me my car keys
7. I am happy to write this review and look forward to a continued good long car care experience
Thanks!

MP
MEGANE P.
Airdrie, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2026
verified customerVerified Customer
10
Category: Sales
Excellent
We have been welcomed as important guests, respected, and they took the time to explain and respond all our questions.
Employees worked with

SA
SHABNAM A.
Calgary, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2025
verified customerVerified Customer
10
Category: Sales
Kia Sportage 2023
My mum and I are very pleased with the deal that we made with Northland Kia, we got an almost new sportage X-line limited.
The car was new and clean even a fee concerns that were present Vin and Matt made sure to do as mych as they could to please the customer, even after the deal done they were more than happy to answer to questions and guide us through some steps, so overall I highly recommend working with them you won’t regret it.

Verified Customer
Calgary, AB
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2025
verified customerVerified Customer
8
Category: Sales
Very good customer service!
Julian and Vinh were very cheerful and helpful when we visited this Kia dealership. We will certainly be coming back when we need to purchase a new vehicle.

Displaying all 4 Review
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.