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Metro 25 - Firestone

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,628 Reviews)
87
Write a Review
Schedule Appointment

Score Details

5 stars
87%
4 stars
6%
3 stars
1%
2 stars
1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
3.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

Our mission is to offer you the latest in parts and products, at the best prices and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable. Our mission is to offer you the latest in parts and products, at the best prices and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable.

Categories
Firestone Repair Shop, Tire Sales and Repair, Repair Shop
Contact
(734) 287-9150
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
11011 Telegraph Rd Taylor, MI 48180-4030
Get Directions
Metro 25 - Firestone's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,628 Reviews)
Write a Review
Recent Reviews
KL
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KAREN L.
Ypsilanti, MI
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great experience
Wonderful people here and very communicative with regards to my needed repairs. Job was quickly done and I am very satisfied.
DF
DONALD F.
Taylor, MI
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great Service!!!!
The gentleman was really nice. Told me everything that was wrong with my vehicle. And it was quick fast service. I most definitely will be bringing my vehicle here for now on.
SC
SHERRY C.
Taylor, MI
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
9
Sharon C
First of all my name is Sharon
I appreciated the honesty
JB
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JOHN B.
Livonia, MI
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Tire and alignment repair
Top notch service. Always fair and honest. Repair quickly done. Highly recommend
JG
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JULIE G.
Taylor, MI
GMC Terrain
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Amazing Service
The Service here was Amazing, they couldn't fix what was wrong with our vehicle, but they sent us to people who could.. Amazing Service gentleman, thank you for a great place for future repair if needed!!!
FJ
FRED J.
Taylor, MI
Mercury Mountaineer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Awesome
Awesome job honest people will come back thanks again 👍
Verified Customer
Romulus, MI
Chevrolet Impala Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Very polite people
The people there was very nice I will recommend people I know about them
TL
TERESA L.
Taylor, MI
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Dealership quoted 2 days at least, Firestone got it done in 1!!!
Was recommended by a good friend to go here for my braking system and brakes to be fixed and I expected to be without a vehicle for a minimum of 2 days but Firestone got it done in one! They were kind, courteous, professional and did a fantastic job on my vehicle. Highly recommend!! Will definitely come here for future tune ups.
JS
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JIM S.
Taylor, MI
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Tire repair
Professional Management and employees.
Verified Customer
Taylor, MI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Good work
Great work, never had poor quality work here.
They worked with me to get a good deal.
CT
CHAD T.
Taylor, MI
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Alignment
Friendly honest, courteous showed me what was wrong with the car didn't try to charge me anything that I didn't want
MH
MIKE H.
Southgate, MI
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Great Work and Great People
Awsome Experience and Great Work
Verified Customer
Lincoln Park, MI
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great people great service
Great service very helpful they really went over and above to help me out 2016 equinox thank you guys
JO
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Jennel O.
Inkster, MI
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
💯
Staff was knowledgeable, courteous and fast!💯
DG
DIANA G.
Taylor, MI
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
They were informative knowledgeable and fast
Great
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