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Metro 25 - Firestone

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,618 Reviews)
87
Write a Review
Schedule Appointment

Score Details

5 stars
87%
4 stars
6%
3 stars
1%
2 stars
1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
3.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

Our mission is to offer you the latest in parts and products, at the best prices and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable. Our mission is to offer you the latest in parts and products, at the best prices and with unparalleled service. We pledge our best efforts to make your experience both beneficial and enjoyable.

Categories
Firestone Repair Shop, Tire Sales and Repair, Repair Shop
Contact
(734) 287-9150
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
11011 Telegraph Rd Taylor, MI 48180-4030
Get Directions
Metro 25 - Firestone's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,618 Reviews)
Write a Review
Recent Reviews
CT
CHAD T.
Taylor, MI
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Alignment
Friendly honest, courteous showed me what was wrong with the car didn't try to charge me anything that I didn't want
MH
MIKE H.
Southgate, MI
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Great Work and Great People
Awsome Experience and Great Work
Verified Customer
Lincoln Park, MI
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great people great service
Great service very helpful they really went over and above to help me out 2016 equinox thank you guys
JO
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Jennel O.
Inkster, MI
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
💯
Staff was knowledgeable, courteous and fast!💯
DG
DIANA G.
Taylor, MI
Buick LeSabre
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
They were informative knowledgeable and fast
Great
LD
LARRY D.
Dearborn, MI
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Drive train inspection
They really checked out my vehicle for me and that helped me out alot
MW
MIKE W.
Taylor, MI
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Wheel Alignment A+
Quick and easy
RS
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RICHARD S.
Taylor, MI
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Had to replace a tire
This is third tire iv had to replace because of a nail in sidewall on my tire they have been fantastic in taking care of me and I appreciate they really care
CT
CELESTINE T.
Taylor, MI
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Professional, Prompt Service
The staff is always willing to help. Everyone is always professional and courteous. I have NEVER had a bad experience. If they can't repair my vehicle, they always provide suggestions to companies who maybe able to assist.
Verified Customer
Taylor, MI
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Very professional
In and out in no time
CR
CHRISTIAN R.
Taylor, MI
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Tire change
Got in and out in less than 20 minutes. Friendly staff and experienced employees.
DG
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DUJUANE G.
Taylor, MI
Volkswagen Passat
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/15/2025
verified customerVerified Customer
0
Worst experience ever
I had my car towed to this horrible place, they put a starter on my car and it still wouldn’t start but charged me $500. I was told I needed to take it to the dealership but I had it towed to another mechanic and in less than two hours I had a brand new starter and drove off in my car. The mechanic at Metro apparently was inexperienced because he bent the part and that’s why the starter did not work. I wouldn’t recommend this place to my worse enemy.
JA
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JOCQUI A.
Taylor, MI
Ram Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
9
Great svc fast and efficient
It was fast
CP
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CHARLES P.
Taylor, MI
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
You guys always do great work. Thank you
I can always trust you guys to find the problem and fix it quickly and at a fair price. Thank you.
AL
Ann-marie l.
Cleveland, OH
Chevrolet Trax
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Fantastic job
Everyone was awesome. I was in town from Ohio and my car was overheating. They fixed it quickly and I was able to pick it up in the same day. I was very grateful. Michael was an excellent contact person. I highly recommend the facility.
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