Todd is without a doubt one of the most honest and hardworking mechanics I’ve ever had the pleasure of doing business with. I originally thought my car only needed tie rod replacements, but we later discovered the rack and pinion was damaged as well. If you know BMWs, then you know that’s a major repair and definitely not a cheap one.
Even with the unexpected issue, Todd had everything repaired in less than a week after the parts arrived. I took the car for a test drive today and it honestly drives better than when I first bought it.
This is a true family business, and throughout the entire process they made me feel like part of the family too. Huge thank you to Todd and his wife for making this such a great experience from start to finish. If I could give more than five stars, I absolutely would.
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Even with the unexpected issue, Todd had everything repaired in less than a week after the parts arrived. I took the car for a test drive today and it honestly drives better than when I first bought it.
This is a true family business, and throughout the entire process they made me feel like part of the family too. Huge thank you to Todd and his wife for making this such a great experience from start to finish. If I could give more than five stars, I absolutely would.