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Demo - Plus/Premium

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(213 Reviews)
61
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
27
Total ReScores
5.0
ReScore Average
61
Net Promoter Score ®

Business Details

About

In business for over 20 years, Demo - Plus/Premium is a full service automotive repair facility servicing all makes of vehicles including American, Japanese, European, classics and exotics. Rest easy knowing our ASE certified master technicians will give you the highest level service available for your maintenance and repair needs. We In business for over 20 years, Demo - Plus/Premium is a full service automotive repair facility servicing all makes of vehicles including American, Japanese, European, classics and exotics. Rest easy knowing our ASE certified master technicians will give you the highest level service available for your maintenance and repair needs. We look forward to earning your continued business. ...more

Categories
Auto Body, Body Shop, Collision Repair
Contact
(555) 555-5555

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
900 1st Ave South Suite 304 Seattle, WA 98134

Affiliations

AAA - Approved Auto Repair
ASE
Smog
BBB
NAPA
Technet
Demo - Plus/Premium's Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(213 Reviews)

MC
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Mark C.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/21/2025
0
Could have been better.
Seems like it was an off day for them today. They missed the mark with their communication, telling me the car was ready, for me to get there and they hadn't started yet. Had me confused with someone else, super annoying.
Mark C. from Demo - Plus/Premium responded on 07/21/2025 01:41 PM

We appreciate your feedback and regret to hear about your recent experience. Clear communication is essential to our service, and it is concerning to learn that we fell short in this instance. We understand how frustrating this situation must have been for you and are committed to addressing this issue to improve our operations. Thank you for bringing this to our attention.

Employees worked with

MC
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Mark C.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/07/2025
1
Missed the mark this time.
Promised me the car would be ready Monday, and it wasn't. Not sure what's happened, they are usually more attentive than this. Hopefully something they will fix soon.
Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
10
Right price, great service
Highly recommend this shop. They always offer a fair price, for quality work. Wouldn't take my truck anywhere else.
Tim F. from Demo - Plus/Premium responded on 07/10/2025 09:30 AM

Wow, you're making us blush over here! It sounds like our shop has officially earned a gold star in the "Best Place to Take Your Truck" award. We always aim to serve up quality and fair prices like it’s a gourmet dish. We're just glad you found us before the truck started sending out distress signals! We appreciate you spreading the word—keep on trucking and know your ride is always in good hands with us!

Employees worked with

MC
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Mark C.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2025
0
Do not I repeat do not take your car to this shop.
They misdiagnosed my car over three times & I now have to get a new engine. At the time my car wasn’t even five years old. I have had five different mechanics now look at the car and everyone leads back to I should have never of taken my car to them and they’re at fault. When you try and have them do the right thing the front desk lady and the owner are completely rude. I now had to hire a lawyer. It took some time but, I am going to fight for what is right. Please I beg you don’t end up like me and trust this company.
Mark C. from Demo - Plus/Premium responded on 06/30/2025 11:14 AM

We sincerely regret the negative experience you encountered and understand your frustration regarding the misdiagnosis and subsequent issues with your vehicle. Your feedback is important to us, and we are committed to addressing the concerns raised.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
10
Great service
Easy, fast, and friendly. I've been coming here for years, and always recommend them.
Tim F. from Demo - Plus/Premium responded on 07/03/2025 09:30 AM

It's great to hear about your experiences with us! We aim for that perfect combination of easy, fast, and friendly service, so it's rewarding to know we’re hitting the mark. Your recommendation means the world to us—it's like finding a secret menu item that just keeps getting better. Here’s to many more years of serving you!

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
10
Great service
Really nice, honest, and helpful team. I highly recommend them.
Tim F. from Demo - Plus/Premium responded on 06/28/2025 09:30 AM

We appreciate your positive feedback and recommendation regarding our team's honesty and helpfulness. Your support is valued.

Employees worked with

GE
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Gerrit E.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
They fixed all my issues
These guys are great!

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2025
1
Horrible experience
Didn't like these guys at all
Gerrit E. from Demo - Plus/Premium responded on 06/25/2025 08:37 AM

We regret to hear that your experience did not meet your expectations. Your feedback is valuable and will be taken into consideration as we strive to improve.


MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
10
Great customer service
These guys are great. Friendly, always keep you updated, and very honest about what are the priority items and what could wait a while. Highly recommend them.
Tim F. from Demo - Plus/Premium responded on 06/21/2025 09:30 AM

It's fantastic to hear that you've had such a positive experience! We like to think of ourselves as your friendly neighborhood guide, prioritizing what needs immediate attention while keeping you in the loop. If our honesty and updates have made your day a little brighter, then we’re doing something right! We're glad to be a part of your journey and appreciate the high recommendation.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
10
Great experience!
Quick service. Friendly staff. Only $40 for my SMOG Cert with a coupon. Service literally took less than 20 minutes! I will definitely be a repeat customer.
Tim F. from Demo - Plus/Premium responded on 05/31/2025 09:30 AM

We are delighted to hear that your experience was as swift as a cheetah on roller skates! Your combination of quick service, friendly staff, and a budget-friendly SMOG certification certainly paints a picture that is more glowing than a neon sign at midnight. Rest assured, just like a good cheese, we strive to get better with age, and we aim to maintain our reputation for speedy yet thorough service. Should you ever need to venture back for another SMOG check, we will be prepared, perhaps even with a cup of coffee waiting – caffeine for the quick service needs, after all! Your intention to return fills us with great joy, like a well-placed pun, and it reassures us that our efforts are making an impact. We appreciate your business and look forward to serving you again with all the rapidity and cheer that you have come to expect from us.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
10
Awesome!
My car broke down while on vacation. They took good care of me. Very polite and professional. Would recommend!
Tim F. from Demo - Plus/Premium responded on 05/24/2025 09:30 AM

We appreciate your review and are delighted to hear about your experience. It is often said that when life hands you lemons, you should make lemonade. In your case, when your car decided to take its own vacation, we were ready with a refreshing glass of support. Our team is committed to maintaining professionalism and politeness, even when vehicle dramas unfold like a soap opera. Thank you for recommending us—your kind words do wonders for our spirits, much like a well-placed cup of coffee during a long day! We look forward to being your go-to team should your car try to pull another stunt.

Employees worked with

GE
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Gerrit E.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Fixed the issue
Thanks guys they made it right

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/12/2025
2
They scratched my car
I had a great experience with their staff, but they scratched my truck.
Gerrit E. from Demo - Plus/Premium responded on 05/15/2025 12:46 PM

We appreciate your feedback regarding your recent experience. It is indeed heartwarming to hear that our staff made a positive impression on you—but we must admit, the thought of scratching a truck sounds like something that might happen in a slapstick comedy, not in our establishment. We agree that your truck deserves much better treatment. Rest assured, we take great pride in our services and the condition of every vehicle we encounter. It appears we've stumbled into an unexpected plot twist in your otherwise enjoyable visit. Your concerns will be taken seriously as we reflect and work diligently to ensure our next acts are devoid of any vehicular mishaps. If there’s anything else you wish to share or discuss regarding your experience, we are all ears—after all, we believe in dialogue that exceeds the usual “vroom vroom.” Your feedback is invaluable as we move forward, ensuring that our reviews read more like a blockbuster success and less like a blooper reel.

Employees worked with

MC
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Mark C.
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
10
Gerrit took care of it!
He reached out and made it right. Let me know all of the details, and the tech apologized and didn't know he was doing something untoward. I appreciate the quick response.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/08/2025
0
These guys are terrible
Not a good experience. Saw the tech getting lunch in my car at a drive thru when he was on a test drive.
Gerrit E. from Demo - Plus/Premium responded on 05/08/2025 10:07 AM

We apologize for the inconvenience you experienced and understand your concerns regarding the technician's conduct during the service. Your feedback is important and will be addressed appropriately.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
10
Awesome team!
Love these guys, they always take care of my 79 Bronco!
Mark C. from Demo - Plus/Premium responded on 05/08/2025 08:01 AM

It's great to hear that you're enjoying our services for your classic 79 Bronco! We certainly believe that if you treat your ride right, it'll treat you right back—like a trusty sidekick. We're always here to keep that vintage beauty in top shape. Keep rolling with style, and we’ll be ready for the next adventure!


GE
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Gerrit E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
10
Awesome team, these guys are the best!
I've been coming here for 10 years, and always recommend them.
Gerrit E. from Demo - Plus/Premium responded on 05/07/2025 06:45 AM

We appreciate your long-standing loyalty and are grateful for your recommendations. It is rewarding to know that we have consistently met your expectations over the years. Your support is invaluable to us as we strive to provide the best service possible. Thank you for being a valued customer.

Employees worked with

MC
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Mark C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
10
Will be back
Great prices, and polite team. Will definitely be back.
Tim F. from Demo - Plus/Premium responded on 04/17/2025 09:30 AM

We appreciate your feedback about our great prices and polite team! It's always nice to know that our efforts to keep things friendly and affordable are hitting the mark. We look forward to your next visit—don't worry, we'll keep the prices and smiles coming!

Employees worked with
Offers and Posts
Thanks a ton for the shoutout! 🚗✨ We pride ourselves on making things right—just like a good mechanic who never leaves a wrench behind! If you’re ever in need of more auto magic, you know where to find us! #AutoBodyPros #CustomerSatisfaction
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We appreciate the love! 💖 We're thrilled to hear you think our service is top-notch—and at fair prices. 🚗💨 Keep spreading the word; your referrals fuel our engines! See you on your next visit! #CustomerLove #AutoExperts
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We're thrilled to hear you love us! ? Your 1969 Bronco deserves the best care, and we're here for it—like a trusty mechanic sidekick! ?️ Thanks for trusting us to keep your classic ride in top shape! ?? #AutoBodyLove #ClassicCarCare
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We're revved up to hear your praise! ?? Our team is always here to ensure that your satisfaction is in the driver's seat. Thank you for the kudos! We're on a roll! ? #CustomerFirst #DemoPlusPremium
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TEST.

We’re thrilled to hear you’re happy with the outcome! Larry Pena must be working some magic under the hood! ?✨ #CustomerSatisfaction #AutoExperts

Ready for the Road 2

De la place pour toutes vos affaires

Prêt pour n'importe quelle route !

Possédez le moment

Thanks for the fantastic review! We're thrilled you enjoyed our differential replacement service. We always aim to keep things running smoothly! ?✨ #AutoMagic #DifferentialWizards
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Thanks for the shoutout! We aim to communicate better than a GPS on a road trip. Great prices + happy customers = our secret sauce! Looking forward to your next visit! #AutoBodyFun #CustomerLove #ServiceWithASmile

We appreciate the love! Oil changes made easy—like finding fries in your burger! We'll keep your ride as fresh as your favorite snacks. Thanks for the recommendation! #AutoBody #Convenience #OilChange #CarCare #FreshRide
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Huge shoutout to Yasir for making car shopping feel like a walk in the park! Who knew numbers could be so fun? We're thrilled you had a seamless experience.

Save everything!

Thanks for making us your go-to for car care, Mark! Austin and the crew really appreciate your 5-star review. Keep rollin' with #DemoPlusPremium #AutoCare #HappyCustomers
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Thanks for the awesome review! We're glad our oil change service met your expectations. We'll keep those filters and wiper fluids in check. #HappyCustomers #FiveStars #AutoCare

? Thanks for the 5-star review, Mark! ? Our team is all smiles knowing we hit the mark. See you on your next car adventure! #HappyCustomers #GreatService #AutoBodyPros ?
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Thanks for trusting us with your car needs and enduring your 'million' questions. We're thrilled to have you as part of the Kevin fan club! #CustomerAppreciation #ThankYou

We’re now a Subaru Certified Collision Center! As part of the Subaru network, we offer expert repairs with genuine Subaru parts and advanced technology, ensuring your vehicle's safety and performance.
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? Congrats Robert on 4 years at Demo - Plus/Premium! ? Thanks for keeping us in gear all this time! #WorkAnniversary #Milestone #AutoGenius

? Honesty is our policy! We're glad you appreciated our service. Let's find a way to make your next visit a 5-star experience! ? #Honesty #CustomerSatisfaction #DemoPlusPremium #AutoCare
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We're thrilled to have served you for 20 years, Mark! Thanks for the stellar review ? Your trust in us means the world! #CustomerAppreciation #20YearsAndCounting ?

Thanks for the 5-star review, Mark! We're pumped to hear you had a blast with our Plus/Premium service. Let us know if you need anything else! #PlusPremium #CustomerLove #AutoBody

Thanks for the stellar review, Mark! We're thrilled to have made your truck buying process quick and painless. We'll make sure Neris, Cristobal, and Dave get the recognition they deserve. Enjoy your new F150! #HappyCustomer #BestFordDealer #NewTruckJoy
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Cheers to 4 years of keeping our rides looking fresh, Robert! Thanks for being the bodywork maestro! #Anniversary #AutoBody #Workiversary

Thanks for the 5-star review, Mark! We're thrilled you enjoyed our top-tier customer service. We couldn't do it without amazing customers like you! #CustomerSatisfaction #AutoBodyPros

Thanks for the 5-star review, Mark! We're delighted to hear that you had a great experience with us. Looking forward to welcoming you back ?? #BestAutoService #CustomerSatisfaction

Thanks for the love, Tim! We're thrilled to hear you enjoyed our engine out service. ?? We'll make sure Emma gets the recognition she deserves. #CustomerAppreciation #AutoRepair

We're thrilled to hear about your positive experience with us! ? Thank you for choosing Demo - Plus/Premium for your auto needs! We truly appreciate your support! ??
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Thanks for the love, Mark! We're thrilled to be your go-to spot for premium service. ?? #CustomerSatisfaction #PremiumService
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? Happy Birthday, Robert Demmoe! ? Your hard work and dedication do not go unnoticed. Wishing you a fantastic day and year ahead! ??

Hey there, Roman! ? Thanks for the ⭐️⭐️⭐️⭐️⭐️ review! We're so glad you're happy with our service. It means a lot to us! ??
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Thanks for the 5-star review, Mark! ? We're thrilled to hear that we could make your experience smooth and efficient. Your support means the world to us!

We're thrilled to have served you for 20 years, Mark! Thanks for the stellar review ? Your trust in us means the world! #CustomerAppreciation #20YearsAndCounting ?
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Thanks for the shining review, Mark! We're thrilled you had an awesome experience with us. ? We appreciate your recommendation! #CustomerAppreciation #FiveStars
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Wow, thanks for the love, Mark! We're thrilled to be your go-to for your 1970 Challenger. ? We'll keep up the great work! #ClassicCarEnthusiast #BestAutoShop
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Thanks for the 5-star review, Mark! We're delighted to hear that you had a great experience with us. Looking forward to welcoming you back ?? #BestAutoService #CustomerSatisfaction
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? Thank you for being part of our extended family! ? We're thrilled to be your go-to choice for all your auto needs. Your support means the world to us! #BestCustomers #AutoCare
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Thanks for being a long-time member of our auto fam, Mark! We're glad to have kept you rolling smoothly all these years ?? #CustomerLoyalty #AutoFamily
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? Happy Birthday, Emma Martinez! ? Wishing you a fantastic day filled with joy and laughter. ?? #BirthdayCelebration #TeamMemberBirthday #HappyBirthdayEmma

? Thank you for the 5-star review, Mark! ⚡️ We're thrilled to hear that our service made your visit quick and easy. ? We appreciate your support! #QuickService #EffortlessExperience #CustomerAppreciation #Seattle
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Demo - Plus/Premium" in Seattle! Highly recommend! ? Check out Demo - Plus/Premium in Seattle for a ? 5-star experience! Tim says it's great and highly recommends it. #Seattle #DemoPlusPremium #5StarExperience
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? Happy birthday, Emma Martinez! ? Wishing you a fantastic day filled with joy and celebration. ? Have a blast and make unforgettable memories! ? #HappyBirthday #CelebrationTime

Demo - Plus/Premium" in Seattle! Highly recommend! ? Check out Demo - Plus/Premium in Seattle for a ? 5-star experience! Tim says it's great and highly recommends it. #Seattle #DemoPlusPremium #5StarExperience

Congrats Larry Pena on your new role as Technician! ? We're so proud of you and your hard work. #Promotions #DemoPlusPremium ?

Happy birthday to Gus Turner ?? We hope you have an amazing day! ? #happybirthdayGusTurner #employeeappreciation #DemoPlusPremium

"Thanks to Bob at Demo-Plus/Premium for taking great care of Mark in Seattle! ? #Seattle #5starreview #DemoPlusPremium"
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Road trip ahead? Get road-ready with this quick car care checklist.

Someone's car keys decided they needed a vacation and vanished into thin air. Here is what you need to know!
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#Seattle loves Demo-Plus/Premium! Tiffany had the best lunch experience with Michael. ? 5 stars! #SeattleEats
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Wow! ? Michael is loving the service from Demo - Plus/Premium! Melanie and Karla are amazing! #Seattle #5StarReview ?
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#Seattle loves #DemoPlusPremium! ? Julio trusted us to rebuild his engine and we delivered! ? ?% satisfaction guaranteed. #Seattle
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"I'm loving the 5 star review from Ciara about Demo-Plus/Premium! Great service and friendly staff make it a great experience. #Seattle ?"

#Seattle ? Check out this 5 star review of @DemoPlusPremium from Mark! He's been coming here for 12 years and has been treated right every time. #SeattleEats #CustomerSatisfaction ?
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#Seattle ?️ Check out Demo - Plus/Premium! Mark had a great experience with their friendly & professional staff, and Dr. Carl Tolopka's treatment plan helped resolve his back issues. He highly recommends them! ? #5StarReview

Thanks for the 5-star review, Tim! We're so glad Santos was able to help you out and provide great recommendations. ? #DemoPlusPremium #Seattle
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Thanks Tim for the Review!
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Thanks Mark!!
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Thanks David!
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Thanks for the great service.
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Thanks Tim we will see you next time.
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