This shop completed an emergency repair for me when I had my car towed there. The repair was prompt and done right.
The service was another story. They called before making the repair and asked me if I wanted other services (oil change and wheel.alignment). I said, no, to both. They did the wheel alignment anyway ($100). AAA offered labor at 10% off in their certified shops. I said, yes. Discount was not applied. I asked about but garage said that I had to tell them beforehand.
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The service was another story. They called before making the repair and asked me if I wanted other services (oil change and wheel.alignment). I said, no, to both. They did the wheel alignment anyway ($100). AAA offered labor at 10% off in their certified shops. I said, yes. Discount was not applied. I asked about but garage said that I had to tell them beforehand.