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Accelerate Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,162 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

We are an automotive shop serving the Douglasville, GA area. If you are looking for a mechanic, we want to cover all of your auto repair and car maintenance needs. From engine replacements, diesel repairs, brake jobs or a simple oil change we will take care of you. Standard 12 month, 12,000 mile warranty on general auto repair performed We are an automotive shop serving the Douglasville, GA area. If you are looking for a mechanic, we want to cover all of your auto repair and car maintenance needs. From engine replacements, diesel repairs, brake jobs or a simple oil change we will take care of you. Standard 12 month, 12,000 mile warranty on general auto repair performed by certified technicians. Call us today to get an estimate! ...more

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(678) 401-8893
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2953 Hwy 5 Douglasville, GA 30135
Get Directions
Accelerate Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,162 Reviews)
Write a Review
Recent Reviews
DH
Donna H.
Georgia
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Donna said they always do a good job and keep her up to date on the maintenance.
Recommended
Accelerate A. from Accelerate Automotive responded on 05/19/2025 08:57 AM

Thank you for choosing Accelerate Automotive!

TR
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Terry R.
Douglasville, GA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Abc
Accelerate is my preferred place fo auto service
Accelerate A. from Accelerate Automotive responded on 05/09/2025 06:00 AM

Thank you Terry for choosing Accelerate Automotive!

CC
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Cindy C.
Winston, GA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Oil Change and inspection
We have our vehicles worked on only at Accelerate. Thankfully we have only had to have oil changes over the last year or so and it's quick and competitively priced. Great customer service as well. I highly recommend them.
Accelerate A. from Accelerate Automotive responded on 05/08/2025 05:33 AM

We are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you Cindy for choosing Accelerate Automotive!

BC
Bobby C.
Georgia
Toyota Tundra 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
Category: Service
Bobby said that they are customer-friendly and honest.
Recommended
Accelerate A. from Accelerate Automotive responded on 05/06/2025 11:53 AM

Thank you Bobby for choosing Accelerate Automotive!

BB
gravatar
Bill B.
Douglasville, GA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Complete confidence
Professional reliable honest
Accelerate A. from Accelerate Automotive responded on 05/06/2025 11:54 AM

Thank you Bill for choosing Accelerate Automotive!

GB
Gerri B.
Georgia
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Gerri said the technicians are very nice and prompt. They did what was needed efficiently and she was very pleased. The price was very reasonable and quite competitive.
Recommended
Accelerate A. from Accelerate Automotive responded on 04/28/2025 06:54 AM

Thank you Gerri for bringing your vehicle in for service!

KB
Kevin B.
Georgia
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Kevin said they were pretty good. They gave him good information on his vehicle, they took the time to explain things, it was a clean environment, and the whole atmosphere of the facility and with the staff was good. He had no issues at all.
Recommended
Accelerate A. from Accelerate Automotive responded on 04/28/2025 06:56 AM

Thank you Kevin for letting us diagnose your problem!

HB
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Harry B.
Douglasville, GA
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
++++++++
++++++++++++
Accelerate A. from Accelerate Automotive responded on 04/11/2025 04:41 AM

Thank You!

KW
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Kimberly W.
Kia Cadenza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent All Around
The drop-off was seamless. The young lady at the desk was friendly and shared info about the process. The mechanic called me back that day with a diagnosis. The part was on back order, however they were able to get it soon and have me back on the road. I am completely satisfied with the service I received.
Accelerate A. from Accelerate Automotive responded on 04/09/2025 01:55 PM

We are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you Kimberly for choosing Accelerate Automotive!

PS
Pamela S.
Georgia
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Pamela said they are thorough, honest, and rather quick. She is very pleased with the service. She trusts them with her family.
Recommended
Accelerate A. from Accelerate Automotive responded on 04/09/2025 01:55 PM

We are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you Pamela for choosing Accelerate Automotive!

SF
Steve F.
Powder Springs, GA
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Spoke to Denise. She said they are great to work with and they do a great job.
Recommended
Accelerate A. from Accelerate Automotive responded on 04/09/2025 01:54 PM

Thank you Steve for choosing Accelerate Automotive!

P.
Paul ..
Douglasville, GA
INFINITI QX50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Very professional
I would never go anywhere else besides Accelerate Automotive. They’re very professional.
Accelerate A. from Accelerate Automotive responded on 04/04/2025 07:48 AM

Thank you Paul for trusting us with all your cars!

HW
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Holly W.
Douglasville, GA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
I have cool air again!!!!!
The air conditioner stopped working in my 19 yr. old van, and the forecast is saying 90 degree temps are headed our way. Accelerate found the problem and fixed it just in time … thanks Accelerate !!!
Accelerate A. from Accelerate Automotive responded on 04/04/2025 05:32 AM

Thank you Holly for your long time trust in us!

Accelerate A. from Accelerate Automotive responded on 04/04/2025 05:33 AM

We are incredibly grateful that you took the time to leave us this review. Our company puts customer satisfaction as a top priority and we make it a goal of ours to ensure every customer is well informed and receives complete honesty. We look forward to serving you again! Thank you Holly for choosing Accelerate Automotive!

RD
Rashawd D.
Georgia
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Rashawd said they were very prompt and communicated well.
Recommended
Accelerate A. from Accelerate Automotive responded on 04/07/2025 01:56 PM

Our company puts customer satisfaction as a top priority. We look forward to serving you again! Thank you Rashawd for choosing Accelerate Automotive!

MC
Michalea C.
Douglasville, GA
Mazda CX-7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
Category: Service
Michalea said they always do a good job and keep her informed along the way.
Recommended
Accelerate A. from Accelerate Automotive responded on 03/26/2025 01:32 PM

Thank you Michalea for choosing Accelerate Automotive!

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