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Accurate Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,401 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993. Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(410) 268-2228
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
400 Chinquapin Round Road Annapolis, MD 21401-4017
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Accurate Auto Service 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,401 Reviews)
Write a Review
Recent Reviews
MD
Mark D.
Annapolis, MD
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
15k check
Fast, easy and efficient. Great service
JM
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Joseph M.
Annapolis, MD
Honda Passport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Service Reliability
Long time customer who, continues taking all family cars to Accurate, remains highly satisfied after a latest regularly scheduled car service. To Bruce and Accurate service team, continued thanks!
DM
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Dan M.
Annapolis, MD
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Excellent
Excellent
TK
Tracey K.
Arnold, MD
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Independent Used car inspection
Always professional and thorough. Conducted an inspection of a pending used car purchase with short notice. Clear findings and recommendations.
HB
Haleema B.
Annapolis, MD
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
Category: Service
Haleema said they did a good timely job.
Recommended
TA
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Tina A.
Annapolis, MD
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Tire Replacement
Bruce and the crew at AAS help find me new tires with factory rebate saving me a few dollars on new tires.
JP
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John P.
Annapolis, MD
Mazda CX-5
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Always a pleasure
We have trusted Accurate Auto with our cars for over 20 years. We have never had a negative experience there, super friendly service, our cars anre always ready as promised. It is always a good experience, no matter the circumstances. I cannot think of any other service provider—in any sector— that we trust as much as Accurate Auto
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/25/2025
10
Always a pleasure
We have trusted Accurate Auto with our cars for over 20 years. We have never had a negative experience there, super friendly service, our cars anre always ready as promised. It is always a good experience, no matter the circumstances. I cannot think of any other service provider—in any sector— that we trust as much as Accurate Auto
Lee Z., OWNER from Accurate Auto Service responded on 07/28/2025 07:27 AM

Thank you for the glowing review!! We love you guys!!!!

RT
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Ralph T.
Annapolis, MD
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
On time and excellent work
Hi they do great work.
I tell all my friends to go there
Lee Z., OWNER from Accurate Auto Service responded on 07/29/2025 07:54 AM

Thank you and it is always a pleasure to see the both of you!

RS
Richard S.
Annapolis, MD
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
Category: Service
Richard said they were considerate in helping him get what he needed accomplished. He wanted to thank them for taking care of him.
Recommended
Lee Z., OWNER from Accurate Auto Service responded on 07/21/2025 10:23 AM

Thank you for the wonderful feedback. It is always great to see you and your Hyundai!

JZ
Jim Z.
Annapolis, MD
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Outstanding customer care!
Outstanding customer care!
Lee Z., OWNER from Accurate Auto Service responded on 07/21/2025 10:21 AM

Thank you for your wonderful feedback!

NW
Nancy W.
Annapolis, MD
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
9
Excellent team.
I rate the whole team as excellent the way they work together, their knowledge, their expertise in solving problems.
Lee Z., OWNER from Accurate Auto Service responded on 07/21/2025 10:20 AM

Thank you for such a wonderful review. It is always wonderful to see you. We hope that you have a wonderful week and look forward to seeing you on your next service interval. 

Verified Customer
Annapolis, MD
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
State Inspection
Appointment given in a quick manner. Customer service over the phone and in person from Ms. Jennifer was outstanding. She is very friendly and professional. I asked about a discount and I was given a discount on my service. I had my brakes and rotors replaced.
Thank you, Accurate Auto Service
Lee Z., OWNER from Accurate Auto Service responded on 07/11/2025 02:32 PM

Thank you for such glowing feedback and we certainly hope to see you again for anything if even for a social visit. Jennifer certainly enjoyed meeting you as she spoke so highly of you and enjoyed chit chatting with you and getting to know you :-). Please feel free to give her a call if you ever have any questions or concerns regarding any of your vehicles or if you just feel like making a social call :-) Thank you so much for choosing Accurate Auto Service and we hope that you have a wonderful and safe summer and welcome back to Maryland!!

GW
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Gina W.
Arnold, MD
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great service!
For over 20 years Accurate Auto has been my go to. When I bought my Kia in 2018
I was so glad that even though I didn’t have a Honda/Acura they continued to deliver excellent service.
Thanks!
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:32 PM

Thank you for such glowing feedback and for being part of our family here for so many wonderful years :-)

SC
Sha'Ron C.
Annapolis, MD
Honda CR-V
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/03/2025
verified customerVerified Customer
9
Preparing for a Trip
Been there several times with my 07 Accord, now my 2020. Very friendly and prompt to correct any short. I will continue to use their services.
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:31 PM

Thank you for the wonderful feedback. So sorry that your tire light was not recalibrated and that you had to come back. It is never our intention to send a customer out with incomplete service and we will do whatever it takes to make it right for you! Thank you for giving us the opportunity to right our wrong! Please feel free to call us with any questions or concerns that you may have with your vehicle as we will always be happy to help in any way possible. We hope that you have a happy and safe summer and we hope to see you on your next service due :-)

PG
Phil G.
Annapolis, MD
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Helpful and reliable
Accurate Auto provides good service. Friendly staff and excellent availability.
Lee Z., OWNER from Accurate Auto Service responded on 07/08/2025 12:27 PM

Thank you for such glowing feedback!

Displaying Review 1 - 15 of 1401 in total
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