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ACR Motor Works

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(318 Reviews)
91

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

We are a full-scale BMW AUDI VW mercedes benz auto repair and preventive maintenance center with a specific focus on servicing imported and foreign vehicles. Our team of experts is highly skilled and experienced in addressing the unique challenges that come with servicing these vehicles.

We employ state-of-the-art technology to
We are a full-scale BMW AUDI VW mercedes benz auto repair and preventive maintenance center with a specific focus on servicing imported and foreign vehicles. Our team of experts is highly skilled and experienced in addressing the unique challenges that come with servicing these vehicles.

We employ state-of-the-art technology to assess your vehicle's condition and provide you with a range of options. All the work we undertake is backed by our guarantee, ensuring your satisfaction with the results.

Our comprehensive services for European vehicles include:
AC Repair, oil change , Brakes, Car Care, (jovanny gilbert) OWNER
...more

Categories
European Auto Repair, Repair Shop
Contact
(702) 901-4075

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3013 N Rancho Dr Suite 108 Las Vegas, NV 89130
ACR Motor Works' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(318 Reviews)

BC
gravatar
B C.
Las Vegas, NV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/12/2025
0
FRAUDULENT NEW OEM PART CHARGE
I have taken my BMW X3 to ACR Motor Works due to engine starter gone bad, after talking with shop manager, I was first given $1,200 for replacement of engine starter with new OEM starter. I told the manager, I was given $1,100 from BMW Las Vegas, how come they would charge more than BMW Las Vegas? And I also confirmed that it would be brand new OEM part installed. As I found brand new OEM engine starter for $329 myself, I asked him about bringing the part and they charge the labor only, he said they don't do outside parts because they guarantee their parts. The price came down to $1, 040 and when I got my car back I asked for the old failed starter. He said he cannot give it. I said how come? It is my car's part and i want to find out what was wrong with it. Then he said, they can't give it because he will send it back to company that he bought the new starter. That sounded the alarm bell, since only refurbished part sales companies ask for the old failed parts to refurbish.
I insisted on seeing the box of the new OEM starter and my failed starter. He gave me the original box with my failed starter in it. I examined the box later that day, it clearly said refurbished engine starter OEM part. I was shocked. I went back to the shop couple of days later to talked to the manager again and asked him about the starter, he again said it is brand new OEM, I said why than it says refurbished on the box and why the brand new OEM company would ask the failed part back? I also told him that i called the company that the part was purchased and they confirmed it was refurbished. And asked to get owner's information. He didn't want to give his/her info and also denied to refund my money back since it was a fraudulent charge.
To this day I could not get owner's contact info nor call back from the owner.
Don't expect anything brand new OEM part, from this shop. They're fraudulent!!!
Jovanny G., OWNER from ACR Motor Works responded on 12/12/2025 10:19 PM

The only fraudulent  in this situation  is the staff  your wrote  no name of yourself. And service on 12/14/2023  ??  The managers have name ??   Are you sure you not just want my company look bad  you are the only person the have no name in the rewiiews   who was the owner why you wait  so long to write this   what was the invoice  number ummm can you  comeby the shop and talk .like  smart person MR BC

JOVANNY GILBERT
ACR Motor Works 

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