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Adam's AutoWerks

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(445 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

We value our family. Our goal in the company is to add value to everyone we can. Unlike other shops we won't just throw parts at a problem; we believe in solving the cause of the issue. We believe in transparency with the customer through honesty and going above and beyond expectations. We have found that giving to others brings the most We value our family. Our goal in the company is to add value to everyone we can. Unlike other shops we won't just throw parts at a problem; we believe in solving the cause of the issue. We believe in transparency with the customer through honesty and going above and beyond expectations. We have found that giving to others brings the most pleasure and value. ...more

Categories
Car Maintenance, Auto Maintenance, Auto Repair
Contact
(479) 717-2888

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
126 South Goad Springs Street Lowell, AR 72745
Adam's AutoWerks' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(445 Reviews)

Verified Customer
Springdale, AR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/30/2025
verified customerVerified Customer
0
Rip Off
The employees were very friendly - that’s the good of this place, and it’s probably how they get away with what I tell you in the rest of this review. I genuinely liked the gentlemen I spoke to. So I guess if you only care about customer service, you should go here. However, the quote they gave me was $900-$1,200 more than other quotes I received from other reputable mechanics and auto shops. The parts they were replacing added up to $600-$800 (for a consumer - keep in mind that mechanics get a discount) and they quoted me $2,200 to fix my vehicle. Also, they told me, to diagnose my vehicle, the charge would be $55, but then they tried to charge me $140. Now, to be fair, they did do the diagnosis same day, and ultimately only charged me $55, so that was great customer service (kudos). However, the pricing was way off, and I personally felt that they were attempting to take advantage of my situation.
Adam's A. from Adam's AutoWerks responded on 07/31/2025 02:42 PM

We appreciate your visit and are glad you found our staff friendly and helpful.

Regarding the diagnostic fee: We explained that depending on the complexity of the issue, the charge could range from $55 to $140. In your case, the diagnostic time and labor would normally have justified the $140 charge. However, to honor your concern, we reduced it to $55.

As for the repair estimate, we strive to provide fair, transparent pricing that reflects quality parts, certified labor, and warranty coverage. While prices may vary between shops, we never inflate costs or take advantage of anyone — and we stand by the integrity of our process.

If you have any further concerns or would like to compare itemized quotes, we’re happy to go over it with you directly. Thank you again for the opportunity to serve you.

— Adams AutoWerks


PR
Penny R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Family & Customers
Family & Customers are first. Adam loves his family and his customers, and it shows. I am a customer and welcomed warmly and taken care of w/out being gouged. Can’t say enough how good they are!!!!!

JW
Jim W.
Rogers, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Excellent service, friendly people
This is the place to bring your car.
Knowledgeable technicians, on time service. And took time to explain the repairs.
We will definitely return and tell all our friends.
Thanks again
Adam's A. from Adam's AutoWerks responded on 07/24/2025 04:53 PM

Thank you Jim!

Adam's A. from Adam's AutoWerks responded on 07/24/2025 04:54 PM

Thank you Jim for taking the time to write this. We appreciate you!


AM
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Alan M.
Garfield, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Quick and honest
These folks bent over backwards to help me with my pickup problem. Pointed out another issue that could be a problem down the road. Genuine care and interest in service not the attempt to “up-sale” like others.

LB
Loren B.
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Auto work as quoted
Quoted and completed work as described. Very professional

Verified Customer
Rogers, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Hottest tech ever
Elliott worked on my BMW and I just can’t with his hotness.
It’s too much. Not only did he fix my car, but he delivered it back to my house. WITH a smile. Best mechanic ever.

JJ
Jeremy J.
Lowell, AR
Nissan Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2025
verified customerVerified Customer
8
Quick service, no hassle
Thought I had a bad pulley bearing. After diagnosis, turned out to be just a loose belt. The guys also informed me of some other things to be aware of with my vehicle. Dropped it of at 8 AM and was out before noon! Great job, will return!!

MM
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Michael M.
Cave Springs, AR
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Troubleshooting air conditioning
Let me tell you, “if you haven’t used Adam’s AutoWerks for your auto repair needs “, then you should! The mechanics are true professionals!! When you have auto work done by Adam and his staff, you can be sure the job is done right. They’re pricing comfortable on your pocket book as well.
Give them a try…you will be pleased!

GK
George K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Quick turn around brake job.
I called Adam at noon on Wednesday and he had an appointment for me first thing on Friday. We dropped the car off at 7:00 a.m. and new rear rotors and pads were installed by 10:00 a.m. his shop is very easy to work with and I really trust his diagnostic and repair skills.

SW
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Steve W.
Rogers, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
9
Diagnosed pesky slow starting issue
I had a finicky starting issue on my 1998 Suburban that was giving me fits trying to figure out. Adam and his team diagnosed the issue and got someone with the special equipment needed to reprogram the ECM and override the security. They are great to work with and very competent.

CW
Charles W.
BMW 330i xDrive
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
New tires
Outstanding service

BP
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Beth P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
My latest care experience
I called to make an appointment for the same day as the dash on my car said I had 0% oil left. I was a little panicky but when I talked to Brent, he was kind and patient and said sure they can do an oil change for me. I'm a widowed senior citizen so I totally appreciate their service and recommend them to anyone looking for an honest place to get their car repaired.

KJ
Keith J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Replaced alternator
We took the car to them Sunday afternoon and left keys in drop box. They did not know about the car till they showed up Monday. Called them first thing Monday to let them know the problem. Latter they text my the cost and ok'd the work. Text my Tuesday am the car was really.

TW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Trustworthy Repair Shop
Adam and his staff are always super friendly and extremely knowledgeable when it comes to cars. I have been using his shop for several years along with my entire family. Super glad to have such a trustworthy crew when it comes to my cars. Highly recommend!

JM
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Leaking coolant
The team at Adam’s autowerks have A+ customer service + high competency at their job! Always a great experience working with them.
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