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Advanced Automotive Tech Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(568 Reviews)
86
Write a Review
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Score Details

5 stars
86%
4 stars
9%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
86
Net Promoter Score ®

Business Details

About

Advanced Automotive is family-owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer’s warranty. We only use quality replacement parts, and our technicians are ASE-certified. Call us at (307) 742-6006 to schedule an appointment or just stop on by. Advanced Automotive is family-owned and operated and we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer’s warranty. We only use quality replacement parts, and our technicians are ASE-certified. Call us at (307) 742-6006 to schedule an appointment or just stop on by.

Categories
Auto Repair, Transmission Repair, Auto Maintenance
Contact
(307) 742-6006
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
600 S 2nd St Laramie, WY 82070-3618
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Advanced Automotive Tech Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(568 Reviews)
Write a Review
Recent Reviews
BN
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Bill N.
Laramie, WY
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/10/2025
verified customerVerified Customer
9
Lunch hour
I came to get my truck during lunch hour not realizing you were closed. Several other people were there too.
JG
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jackson g.
Laramie, WY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2025
0
Horrible customer service
So to start off. on April 7th I called advanced for a quote on an engine cleaning and tumbling. they gave me a quote of 120$ I took notes on this and compared it to places in my general vicinity. i told them l'd look for a plate for the engine but just for the time being, I wanted a hot tank and a tumble. he told me it would be a week or so due to employee circumstances. Completely under stand it, stuff happens. between the 7th of April and the day I picked it up on the first of may, they contacted me twice the day before it was done and the morning of. communication problems again I get it. stuff happens, where my problem comes in. On the afternoon of the first of may I headed in and was very respectful to the service manager behind the front desk. He told me it would be approximately 243$ aka double what he first quoted me.
This was given to me without any reasoning or justifica-tion. I asked him about it in a respectful manner mentioning that when I called 4 weeks prior I had noted he gave me a quote of 120$. He immediately throws away the 243$ repair copy and changes his price on the computer to 120$. then he askes me "do you go to the tech here" I replied with "yes sir" He then tells me "that makes sense all you kids do is b*itch and complain". then proceeded to tell me I don't know the difference between a quote and a final statement. Im not sure if he gets paid on commission or salary with a bonus but regardless talked to anyone let alone a customer is unacceptable. then trying to upcharge me on a job that was extremely small. I was planning on bringing other work there but since this interaction I will NEVER recommend anyone to there service. looking back I should have drove down to Colorado. After that interaction I asked for the owners number and he happily gave me Leonards name and number and told me "feel free to call him he will agree with me". I left Leonard a long voicemail right after explaining my incident and it being 4 days later he has not tried to contact me other than there automated customer service text. I would love to speak to the owner call or in person. the ball is in there court.
advanced automotive doesn't care about students or there customer service reputation here in Laramie.
Along with ALL of this I will be informing every student that atends wyotech to not bring there business here.
And there is no way they can have almost 600 reviews on there website while having 6 reviews on yelp. One having a "4.8" and the other being a "3" Ball is in your court Leonard.
Verified Customer
Laramie, WY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
GREAT SERVICE
FRIENDLY PEOPLE AND TIMELY SERVICE WORK.
BP
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Billy P.
Laramie, WY
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Transmission issues
Once again Bryce and the team at Advanced Automotive Tech did an outstanding job with explaining the whole build options with possibilities of swapping models and building one that fits my needs. Pat handled everything up front with the estimates and billing and was more than fair with the final bill as it came in LOWER than the original estimate. Definitely will take all my vehicles to them and referring them to anyone that asks about a mechanic shop.
EA
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EJ A.
Laramie, WY
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great experience with repairs
Bought an old used car. They did an inspection on it, and I was provided with a traffic light report of work needed, swiftly followed by a written estimate for the work. I felt informed throughout the process, and was shown where savings were made along the way. Much appreciated the transparency.
BR
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BJ R.
Laramie, WY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Exceptional professionals
I trust each person at Advanced Automotive Tech. Kind and reliable professionals.
JG
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John G.
Humble, TX
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Got me out of a jam!
I was about to be stranded in Laramie over New Years due to a cracked spark plug. I needed to get back to Texas but every shop was booked until the next week. Advanced graciously squeezed me in and did the work when nobody else would. Great service!
LJ
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Larry J.
Ford F-150
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/11/2024
verified customerVerified Customer
0
Had my diesel truck for 7 weeks to fix
I dropped off my truck on October 11th and didn't get notified it was ready to pick up until December 6th. The problem was an over fuel issue at high rpms. It had a glow plug error for two cylinders, and they said I should replace all 8 and have them do a compression check at the same time. I said fine, but that wasn't the problem. This took the first 3 weeks. Then after the glow plugs were in, they said the compression was fine but didn't give me any numbers on how the cylinders checked out. They said I needed new injectors, and I said that made sense with the over fueling issue, one must have stuck open. I would call twice a week and get excuses each time as to why my truck wasn't ready for the next 4 weeks. After the injectors were in the truck had white smoke at startup and they replaced the injector's with a different set. I was finally told that I must have a bad cylinder from the over fueling and that I needed a new engine. When I went to pay my $6,000 bill I asked for the compression readout numbers to see which cylinder had the problem and they didn't have any numbers recorded, but I was told verbally it had passed with low numbers. I am EXTREMELY unimpressed with the timeliness, the professionalism and the service I received from this shop. I would NEVER take another vehicle to them after this experience.
BR
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Barbara R.
Laramie, WY
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Great
Each person at Advanced Automotive is kind and knowledgeable. Wouldn't go anywhere else. I trust them.
Verified Customer
Rock River, wy
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Awesome
Always great service great attention to detail and wanting to do the job right the first time
RS
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Roger S.
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
Great service ,friendly very helpful
Amazing service and very helpful
GD
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Geri D.
Saratoga, WY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2024
verified customerVerified Customer
10
Great Service!
Advanced Auto switched out my radio/cd player in my 2005 Honda CRV. Great job! Got me back on the road quickly.
Verified Customer
Laramie, WY
Mitsubishi Mirage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2024
verified customerVerified Customer
10
Good service
I always trust Advanced to give me honest and quality service.
Verified Customer
Torrington, WY
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2024
verified customerVerified Customer
10
Great Job
I was able to drop off my car after scheduling an appointment two weeks ago, honestly worth the wait, and get it back that same day. Fixed the issue, answered any questions I had on the subject, recommended long term care to prevent issue from arising again. 10/10
AO
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Andrew O.
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2024
verified customerVerified Customer
10
Great Customer Service
Had my truck for a couple of days, great communication and customer service throughout the process!
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