business image

Advanced Transmission Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(222 Reviews)
95

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
2
Total ReScores
5.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Advanced Transmission, Inc. welcomes you to our automatic transmission repair shop website. Each transmission technician at our repair shop in Spanish Fort is highly qualified and ready to deliver their expert automotive transmission repair technician knowledge & skills for your automatic transmission repair in Baldwin County. Advanced Transmission, Inc. welcomes you to our automatic transmission repair shop website. Each transmission technician at our repair shop in Spanish Fort is highly qualified and ready to deliver their expert automotive transmission repair technician knowledge & skills for your automatic transmission repair in Baldwin County.

Categories
Transmission Repair, Auto Maintenance, Auto Repair
Contact
(251) 626-6061

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 12:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
10670 Us Highway 31 Spanish Fort, AL 36527

Affiliations

ASE - Master Certification
Advanced Transmission Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(222 Reviews)

WS
gravatar
Wesley S.
Century, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/22/2025
verified customerVerified Customer
0
Truck Owner
Way over priced!! Went in with a skip, left with a skip!! 6000 dollars later was told it was the engine. Was told the transmission needed a repair also!! After returning for second time.
Crystal from Advanced Transmission Inc responded on 12/29/2025 08:06 AM

We understand your frustration and appreciate you taking the time to share your experience. The original concern you brought the vehicle in for was a transmission-related issue, which was diagnosed and repaired successfully. After that repair, an unrelated engine misfire became apparent. Unfortunately, we dropped the ball by not clearly communicating that finding at pickup, and that part is on us.

 

The engine misfire was not present or detectable in the same way before the transmission repair, as the transmission issue was masking it. We confirmed this by test-driving the vehicle with you for an extended period and reviewing live scan data together to show the misfires occurring under specific conditions. While the concerns may feel similar from the driver’s seat, they are two separate mechanical problems.

 We always aim to be transparent and thorough, and we regret the communication breakdown. We appreciate the opportunity we had to explain the findings in person and remain committed to honest diagnostics and repairs.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.