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Advant Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(394 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

We specialize in complete automotive repair and service for both foreign and domestic vehicles. We specialize in complete automotive repair and service for both foreign and domestic vehicles.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(585) 254-2450

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
451 W Ridge Road Rochester, NY 14615
Advant Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(394 Reviews)

TM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Neighborhood vs dealership
Great consumer service and honest
Time management we also great …

Learn new something at my visit … thank u

JF
James F.
New York
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/06/2025
verified customerVerified Customer
Category: Service
James said good things happened.
Recommended

HH
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HENRIETTA H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Third time is the charm
Always great vehicle service and customer service

LR
Linda R.
New York
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Linda said they were very good and very professional, they did what they had to do and they got her in on time.
Recommended

DC
DAVID C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
New Window Motor
Chris and Laurie ant the Advant Team are amazing!! My passenger side window stopped working, I called Laurie and they had me come in at 230 that day and, voila!! Fixed!! Thank you!!

GH
GWEN H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Will get the job done right!
I wish I have gone here first. Would have saved me a lot of money and aggravation. Thank you, Laurie and Chris. I truly appreciate you all and the shop for your knowledge and skills. If there was one thing that I could change, it would’ve been to choose Advance Automotive first!

CS
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CHRISTINE S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/30/2025
verified customerVerified Customer
4
Wrong service was done.
I went in for your travelers package..
(Check tire pressure,suspension,fluids,wipers , brakes)
and got a oil change..( which is would have eventually needed) but on that day I really wanted the tires checked cuz my sensor keeps coming on and off ..
I sent a email and got no response..
Not sure how to handle this..
I usually love the services I get..
Today not so much!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
9
Several maintenance items
Easy to schedule. Service was completed on time and the car was ready when promised. Service prices are quite reasonable. Advant is good about letting you know when service is needed and when it isn't.

ST
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Car repairs
Quick friendly and quality work!
Manager from Advant Automotive responded on 05/29/2025 09:35 AM

Thank you for the nice review, Scott! We appreciate your business and the nice review! Have a great day!
Laurie


DS
DARLY S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great service!
Complete customer satisfaction is their goal. I always leave with any questions answered and peace of mind.

PK
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Feels like family
The folks at Advant auto made me feel like they care about me and my vehicle. They take the time to explain what's wrong, my options for fixing whatever it is, and they charge me a fair price for the work performed. What more could you ask for from an auto shop?

JH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Yearly checkup
My car needed multiple repairs prices were reasonable. I waited in a comfortable spot and enjoyed the team's interaction with all of their customers.
Manager from Advant Automotive responded on 05/21/2025 07:47 AM

Thank you for the nice review, Jill! I am glad you were happy with the work, prices and our interactions with the customers! We do love our customers and as you can see, we love talking with them! You came at a good time and got to meet Bucky, one of our customer's dogs! Looks like we will be seeing you next month too! Have a wonderful holiday weekend and stay warm! Laurie, co-owner


TE
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
N/A
Did a good job
Manager from Advant Automotive responded on 05/20/2025 10:14 AM

Thank you for the 5 star rating! I am glad you are happy with us! Have a great Memorial Day and thanks again!


VD
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VINCE D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Oil Change. Also rear brakes and rotors and evacuated and recharged AC.
I was pleased with all of the work done. The AC worked for a bit and now is blowing warm air again. Will see how it works tomorrow but I will probably have to come back and see what else is going on. Otherwise I was out in a sufficient amount of time.
Manager from Advant Automotive responded on 05/21/2025 08:04 AM

Hello Vince! Thank you for taking the time to give us a 5 star review. I am glad you were satisfied with the work! I hope some day soon it will be nice and will actually be able to use your air conditioing. As for now, I hope your heat works for this holiday weekend! Thank you for choosing Advant Automotive to service your car! Happy Memorial Day weekened!
Laurie, Co-owner


TW
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TODD W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Another great experience!
Great service and price on my new tires. The Advant people make the experience even better.
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