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Airport Exxon Auto Repair Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,003 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care! We have been serving our community since 1977! We service all makes and models. We welcome the opportunity to earn your trust with our excellent customer service and quality auto care!

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(757) 249-3643
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
12257 Jefferson Ave Newport News, VA 23602-6970
Get Directions
Airport Exxon Auto Repair Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,003 Reviews)
Write a Review
Recent Reviews
DG
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DON E. G.
Hampton, VA
Jeep Comanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2025
verified customerVerified Customer
10
Starter replacement.
As always Airport Exxon did an excellent job on replacing the starter on my vehicle. Would recommend them to anyone.
PM
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PAULA M.
Newport News, VA
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2025
verified customerVerified Customer
10
Excellent 👍👍👍
I see pride and diligence with all work I have witnessed.
Verified Customer
Newport News, VA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2025
verified customerVerified Customer
10
Greatest service
Went for car inspection and also needed an oil change. The garage was very busy so I didn’t mention the oil change right away since I didn’t have an appointment but Pete was able to perform the oil change during the same visit, which saved me from making an extra trip. Thanks Airport Exxon!
SH
Sherrie H.
Newport News, VA
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2025
verified customerVerified Customer
Category: Service
Sherrie said the professionalism, the cost and the quality. They go the extra mile. Her vehicle did not come with a jack, and they took the time out to check her tire and showed her how to get it down. They told her to purchase a kit and told her where to get it. She added that they treat her like a family member instead of a customer.
Recommended
WT
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WILLIAM R. T.
Fort Eustis, VA
Mercedes-Benz C230
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Wheel Alignment, Just in time.
Went to another auto shop trying to get my wheels aligned. I was given the run around and told that that they couldn’t help me. I was frustrated, then I remembered that I was loyal to Airport Exxon, who had been working on my car for 3 years with zero issues. Their prices are always affordable, their staff is top notch. They are so accommodating and nice it makes it an easy choice. As long as I’m in Virginia, I’ll be going to Airport Exxon for my auto needs. Quick and reliable. Every time.
Verified Customer
Newport News, VA
Kia Optima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2025
verified customerVerified Customer
10
Great service
Quick and excellent service. I always go here for any auto work
Verified Customer
Salem, VA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Wonderful
Very professional, found the problem and fixed it in short time
SA
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SIMONE A.
Seaford, VA
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Excellent Service
Pete’s team of mechanics never let me down! They are professional and always accommodating. Highly recommend the Exxon team to handle your mechanic issues.
DB
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DEANNA B.
Newport News, VA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Aways Top Notch Service
They always come through even without an appointment. Had my Jeep towed and it took a few days to fit me in, but he diagnosed and fixed it in no time.
TM
Teshauna M.
Newport News, VA
Mazda Mazda6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Teshauna said she is a repeat customer of many years. She's never had an issue with the workmanship or the cost. The service is great and everyone is nice.
Recommended
EM
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ELIEZER M.
Newport News, VA
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Very good in all they do
Great customer service & labor performed
MM
Michael M.
Newport News, VA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Michael said the vehicle was in and out, and good service.
Recommended
WS
Wallace S.
Newport News, VA
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Wallace said that they got him in for an inspection two hours before they closed to fit him in and they didn't have to. He appreciates that. He also said the service was really well.
Recommended
DM
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DEBRA M.
Newport News, VA
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2025
verified customerVerified Customer
10
Stare Inspection and Oil change.
Never cease to amaze me. The service and the staff are so professional and helpful. They get the job done in an efficient time
TS
Tim S.
Newport News, VA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
Category: Service
Tim said very fast, very friendly, straight to the point, no hidden anything and all around, someone to trust.
Recommended
Displaying Review 1 - 15 of 1003 in total
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