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Akiki Auto Repair Inc.

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(368 Reviews)
69
Write a Review

Score Details

5 stars
80%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
69
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(617) 361-3773
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1035 Hyde Park Avenue Boston, MA 02136
Get Directions
Akiki Auto Repair Inc.'s Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(368 Reviews)
Write a Review
Recent Reviews
SM
Sydney M.
2012 Honda Civic Cpe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2025
verified customerVerified Customer
8
quick and kind!
Everyone I dealt with at Akiki was kind and helpful. Their tow driver Harry was very kind and helpful when I was having an awful morning, I was told they were busy but despite the amount of work I had done the turn around was very quick. Their estimate felt very honest, they sent pictures along with their inspection, and the estimated time and price were very accurate.
SD
Serge D.
2014 Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
9
Good
Good service
Verified Customer
2012 Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
New tires needed
The work was done quickly and well. Everyone was very cordial and professional ! I would recommend them any time’👍
DK
gravatar
Doriel K.
Hyde Park, MA
2003 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Restoring 22 years old car
I must say thank you very much to Bobby, Tateyana and all the people at Akiki for all the hard work and dedication you guys have done. Also for giving special attention to my car. Without your great work l wouldn't have a car.
You guys are superb👍
Verified Customer
2023 Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Very nice
Appreciate the straightforward respectful customer service
AP
Alicia P.
2014 Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
9
freindly, quick ,quality service
I brought my vehicle in on a Thursday for a break change, I waited in the customer waiting area since it was pouring ran outside. It was very clean and welcoming,and if your a social person you can chat with other customer while you wait. The complimentary coffee is a very nice gesture, but muffins or donuts will be a delight to add. I came about 7:45am that morning and was finished about 11:00am, a bit longer then expected, the courteous service and the chatting with the other made time go by quickly. It would be nice to have a tech for service in the summer to accommodate customers. I recommend to remember to bring cash to avoid a 3% card transaction fee. There is an ATM in the waiting area,but that fee maybe higher. Overall I had a good experience. I am satisfied as the quality of work is great.
JB
John B.
Milton, MA
2020 Ford Transit-250 PTV
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/03/2025
verified customerVerified Customer
0
Terrible new owners
Extremely obvious disconnected air intake parts, electrical connectors and cracked plastic were not noticed during diagnostic. Didn’t even open the hood. Family has been going here for almost 15 years and we will never go again
AW
ANDRE W.
Hyde Park, MA
2006 Honda Accord EX
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/02/2025
verified customerVerified Customer
1
Didn’t solve my problem, surprise charges.
The shop didn’t work on my car’s issues regarding consuming the battery while off. Was charged for assessment and towing. Was told about an issue in an area that had previous been worked on there, and the shop was unable to tell me why there was a power steering hose issue, while the power steering system was replaced by this very shop not long ago.
MS
Mathew S.
Amesbury, MA
2017 Audi A4 Quattro Premium Plus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
9
Flat tire repair
Very timely with the tow, obtaining tires and having the car ready promptly
ET
Erlyne T.
Roslindale, MA
2011 Toyota Camry XLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Customer treated
They take care of their customers . When somebody gets there for a service, they take time to hear and give help patiently.
TF
Tova F.
Milton, MA
2018 Kia Sportage LX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Nice
It was very quick to the point. The customer service was nice
Michelle R. from Akiki Auto Repair Inc. responded on 03/31/2025 07:23 AM

Thank you for choosing Akiki Auto Repair, Tova. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we pride ourselves in our community. We hope to see you again soon, have a great day!

 

SP
Steven P.
Milton, MA
2002 Subaru Legacy L
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/20/2025
verified customerVerified Customer
0
Questionable work
They did work 15 months ago and yesterday quoted the same work again. Supposedly inspected the car and replaced $3000 worth of parts. Did a front end alignment and the wheel fell off in a parking lot 4 weeks later because it was rusted out!
KB
Kathleen B.
Roslindale, MA
2016 Nissan Rogue SV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
COMMUNITY SUPPORT
Always accommodating regarding what you issues are. Friendly atmosphere at all times. Building is always clean inside and out. And I never have a long wait for service's.
I don't go anywhere else. PERIOD ❤️
Michelle R. from Akiki Auto Repair Inc. responded on 03/24/2025 06:28 AM

Thank you for choosing Akiki, Kathleen. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we take pride in our community. We hope to see you again soon, have a great day!

OC
Oketha C.
Boston, MA
2002 Toyota Camry LE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
9
Proficiency in customer's concerns.
To date, Akiki's customer service and mechanics are very good. Akiki upholds its warranty service. The people are courteous and friendly. I have mentioned Akiki to my friends.
Michelle R. from Akiki Auto Repair Inc. responded on 03/24/2025 06:12 AM

Thank you for choosing Akiki, Oketha. Your feedback is greatly appreciated and we are so glad that you had a 5-star experience with us. Here at Akiki Auto Repair, we value customer satisfaction above all and we take pride in our community. We hope to see you again soon, have a great day!

SA
Shanice A.
Hyde Park, MA
2012 Honda Civic LX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2025
verified customerVerified Customer
5
Experience was ok
My experience was ok, I walked in and wasn’t greeted at all so I asked if they were available for an inspection and the answer was yes and they just needed keys and registration. I then asked how long would the wait be and the guy said he will ask and get back to me and he did not ask or come back he started to do something else… therefore someone else asked me what I needed and I proceed with the same question how long would the wait be and this man stood there and looked around the shop and said there’s 2 ppl in-front of you instead of telling me a time frame. Another young lady came in right after me with the same question and she was greeted, told her wait would be 15-20 mins and that there was snacks and refreshments available. I find that they choose who they wanted to greet and give good customer service to. The service of the car was pretty fast but I would only go back if it’s my last option available. Hyde park Akiki employees are rude.
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