business image

Akiki Auto Body

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(136 Reviews)
87
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
87
Net Promoter Score ®

Business Details

Categories
Auto Body, Auto Repair
Contact
(617) 361-3773

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1550 River St Boston, MA 02136

Affiliations

AAA - Approved Auto Repair
ASE
Akiki Auto Body's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(136 Reviews)

PS
gravatar
Paul S.
Fall River, MA
VW Jetta SEL Automatic SULEV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
AWESOME!
Met all of my expectations 100%

LA
gravatar
Lizz A.
Hyde Park, MA
TOYO RAV4 Hybrid XLE AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
AMAZING Body Shop!
I have used Akiki for my gas and other work on my car, so I know how reliable, trustworthy and professional they are.
From the moment I walked into the Body Shop front office, I felt confident that I had come to the right place! From the lovely girls in the front office being friendly, positive and engaging, to the employee who looked at the damage to my vehicle, my experience was all Amazing!
The work was completed super quick, and to a phenomenal standard!
I would give Akiki 100 stars if I could!!

DP
gravatar
DONNA MARIE P.
Boston, MA
TOYO Camry SE Automatic
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
my experience was excellent
I was very pleased with my experience. I especially like the service and employees. I also was grateful for the uber rides.

TT
TAMMY T.
Hyde Park, MA
LEXU RX 350 AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Always on time
I am always amazed how well Akiki take care of their customers. They are always so detailed with the service and very pleasant. They made my total experience worth going back every time. Love those guys.
Michelle R. from Akiki Auto Body responded on 05/21/2025 11:47 AM

We appreciate your wonderful feedback! It's fantastic to hear that our attention to detail and friendly service keeps you coming back for more. Our team aims to create an experience that's so good, it feels like visiting friends—if those friends are experts with tools and paint! We look forward to taking care of your vehicle whenever it needs a little extra love.


MS
gravatar
Micheal S.
Roslindale, MA
VOLV XC40 Recharge Pure Electric Twin Ultimate eAWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Insurance Body repair
Excellent communication.
Michelle R. from Akiki Auto Body responded on 05/20/2025 07:13 AM

Thank you for choosing Akiki, Michael. Your feedback is greatly appreciated. Here at Akiki Auto Body, our customer's safety comes first. We pride ourselves in our OEM certifications that guarantee our repairs are done to manufacturer standards with our customer's safety coming first. We hope to see you again soon, have a great day!


YD
gravatar
Yuri D.
Waterbury, CT
VW Routan SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
9
Great Support
Sosoya, I think I forgot her real name (kind of Japanese), She was very knowledgeable and explained to me me what steps I needed to proceed with Mapfre insurance regarding the damages to my Van.
Michelle R. from Akiki Auto Body responded on 05/20/2025 07:12 AM

Thank you for choosing Akiki, Yuri. Your feedback is greatly appreciated. Here at Akiki Auto Body, our customer's safety comes first. We pride ourselves in our OEM certifications that guarantee our repairs are done to manufacturer standards with our customer's safety coming first. We hope to see you again soon, have a great day!


CA
gravatar
Christine A.
Hyde Park, MA
LEXU RX 350 AWD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2025
verified customerVerified Customer
9
Awesome service, it just takes too long
Great customer service and great work on the car, but the timeframe to get the work done is too long. I really love how they sent me a weekly text to let me know where they were in the process.
Michelle R. from Akiki Auto Body responded on 02/25/2025 07:56 AM

Thank you for choosing Akiki, Christine. Your feedback is greatly appreciated and I am so glad that you had a 5-star experience with us. Here at Akiki Auto Body, we value customer satisfaction above all and our goal is always to get you back on the road safely. 


AM
gravatar
April M.
Jamaica Plain, MA
NISS Sentra SR w/Continuously Variable Transmission
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
When I left there I was completely satisfied.
I had.the best experience with Akiki. They kept me updated on the progress of the body repair. When I went to pick it up I was was so thrilled at the final product. It was like the day I piked her up from the dealer which was very recent. On the whole.my experience with Akiki was great.
Michelle R. from Akiki Auto Body responded on 02/25/2025 07:55 AM

Thank you for choosing Akiki, April. Your feedback is greatly appreciated and I am so glad that you had a 5-star experience with us. Here at Akiki Auto Body, we value customer satisfaction above all and our goal is always to get you back on the road safely. 


CG
gravatar
Christopher G.
Amesbury, MA
FORD Maverick XL SuperCrew AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
It was great
It was great
Michelle R. from Akiki Auto Body responded on 02/25/2025 06:23 AM

Thank you for choosing Akiki, Christopher. Your feedback is greatly appreciated and I am so glad that you had a 5-star experience with us. Here at Akiki Auto Body, we value customer satisfaction above all and our goal is always to get you back on the road safely. 


DM
gravatar
Dacia M.
Needham, MA
ACUR RDX AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Great Service/Communication
I appreciated the continuous communication, cleanliness and service. Staff is extremely helpful and friendly.
Michelle R. from Akiki Auto Body responded on 02/25/2025 06:14 AM

It's great to hear that you were pleased with our continuous communication and the cleanliness of our facility. We're all about keeping the place spick and span, because who likes working in a messy shop? Our team always aims to provide helpful and friendly service, and it's awesome to know that it made a positive impression. We appreciate you taking the time to share your experience!


SA
gravatar
SCOTT A.
Roslindale, MA
KIA Forte FE w/Intelligent Variable Transmission
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
Akiki Auto Body
This is a very friendly and professional Autobody shop. Great experience. I can easily recommend this shop. I also use Akiki repair shop to maintain my car.

HE
gravatar
HELEN E.
Hyde Park, MA
HOND Pilot EX-L AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2024
verified customerVerified Customer
10
Satisfied
I am very much satisfied with the care I received

DD
gravatar
DAVID D.
Hyde Park, MA
TOYO Corolla LE w/Continuously Variable Transmission
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2024
verified customerVerified Customer
10
Akiki Autobody Shop
The employees that work at Akiki Autobody Shop are very friendly, helpful, and accommodating.

RB
gravatar
Ross B.
North Andover, MA
HOND Accord Sedan EX w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Smooth experience
From the time I got the quote until the time I took delivery of the car, everything was smooth and handled professionally.

SJ
gravatar
SHANNON J.
Boston, MA
KIA Telluride LX AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2024
verified customerVerified Customer
10
Professional
The Akiki team has done a phenomenal job communicating with me. The work within the timeframe presented. My vehicle was detailed and waiting for me when I arrived to their facility.

Displaying Review 1 - 15 of 136 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.