DO NOT TRUST MIKE!
I had been taking my truck here for years for oil changes, brake changes and minor repairs. I paid this shop for the following:
~$146.60 on Nov 3, 2025 (Diagnostic);
~$1700.00 on Nov 4, 2025 (For Parts in which I have yet to receive or an Itemized Invoice for the parts!);
~$350.00 on Nov 19, 2025 (Labor); and
~Financed $2,755.01 on Feb 19, 2026 with SNAP FINANCE (Due to supposedly 2 previously purchased Faulty used Differentials).
I thought Michael "Mike" Kelly, the Owner, was my friend and an awesome mechanic - until I required a major Repair to replace my Differential. I NO LONGER TRUST him! First he insisted that I pay for a used part, even though I made it clear to he and Bob (who Mike has since, "Let go"), that I don't put used parts on my vehicles. And lo and behold, it failed. TWICE! Unfortunately, I honestly do not believe that he ever ordered a used or new Differential as he did not produce most of the major new parts, as they were never installed on my truck. Mike has lied to me on several occasions about his shop receiving the wrong differential and he was waiting on the new part to come in as well as the other parts not installed.
Mike had my truck sitting in his lot on 3 separate occasions (5 days - I was out of town; 10 days - I was out the Country and 3 days I was sitting at home with obligations without a vehicle, until I demanded he properly complete repairs and bring me my truck that day - April 10, 2026.) At approximately 6pm, Mike texted me and said, "The truck is ready."
The last time I was at that shop was on April 20, 2026, after leaving AutoZone on West Fayetteville Rd. where I verified with Ms. Yolanda, that there was no retuned differential and therefore no waiting for any replacement. Mike made it clear while on AutoZone speakerphone to me and Ms. Yolanda that, We (his shop) REBUILT your differential and gutted it out." But I Financed the repair for a new Differential ($2755.01)!
I left there and returned to the shop. Mike and I argued over his deception and my dissatisfaction. He stated that if he really wanted to get over on me he would have painted the parts (and reinstalled them). I showed him photos of the old rusty parts that I paid to have replaced, that are still on my truck to date (L&R Upper and Lower Control Arms and a greasy, leaking, rusted differential with gaps due to broken or no seals, etc.). He then pleaded, "Please give me a chance to fix this. To make it right." I explained to him that I do not have any more patience or time waiting on him to fix anything as its been over six (6) months now!
SNAP Finance stated to me that, "The Merchant has to submit a return before they can refund the money they have taken out of my account via Autopay. Even with proof, they are still holding me liable because as Bryan and Ms. Corey said, "The Merchant (ALLPRO AUTO FARM LLC / Michael Kelly) reported he completed the repair," even though all evidence to the contrary exists with the photos of my truck that I sent them!
To date (5/22/2026), I am still unable to get a plan from Mike to either get my parts or money back - to at least coincide with his plead. You can't reason with a Gambler! Mike finally responded to me yesterday stating, "Do what you feel you got to do !"
Ladies: if you have good credit and/or money to pay cash for your repairs, do not Barter with Mike - you will be HIGHLY disappointed! Turns out to me that he is not as charming as he may appear! WOMP! WOMP! WOMMMMP!
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I had been taking my truck here for years for oil changes, brake changes and minor repairs. I paid this shop for the following:
~$146.60 on Nov 3, 2025 (Diagnostic);
~$1700.00 on Nov 4, 2025 (For Parts in which I have yet to receive or an Itemized Invoice for the parts!);
~$350.00 on Nov 19, 2025 (Labor); and
~Financed $2,755.01 on Feb 19, 2026 with SNAP FINANCE (Due to supposedly 2 previously purchased Faulty used Differentials).
I thought Michael "Mike" Kelly, the Owner, was my friend and an awesome mechanic - until I required a major Repair to replace my Differential. I NO LONGER TRUST him! First he insisted that I pay for a used part, even though I made it clear to he and Bob (who Mike has since, "Let go"), that I don't put used parts on my vehicles. And lo and behold, it failed. TWICE! Unfortunately, I honestly do not believe that he ever ordered a used or new Differential as he did not produce most of the major new parts, as they were never installed on my truck. Mike has lied to me on several occasions about his shop receiving the wrong differential and he was waiting on the new part to come in as well as the other parts not installed.
Mike had my truck sitting in his lot on 3 separate occasions (5 days - I was out of town; 10 days - I was out the Country and 3 days I was sitting at home with obligations without a vehicle, until I demanded he properly complete repairs and bring me my truck that day - April 10, 2026.) At approximately 6pm, Mike texted me and said, "The truck is ready."
The last time I was at that shop was on April 20, 2026, after leaving AutoZone on West Fayetteville Rd. where I verified with Ms. Yolanda, that there was no retuned differential and therefore no waiting for any replacement. Mike made it clear while on AutoZone speakerphone to me and Ms. Yolanda that, We (his shop) REBUILT your differential and gutted it out." But I Financed the repair for a new Differential ($2755.01)!
I left there and returned to the shop. Mike and I argued over his deception and my dissatisfaction. He stated that if he really wanted to get over on me he would have painted the parts (and reinstalled them). I showed him photos of the old rusty parts that I paid to have replaced, that are still on my truck to date (L&R Upper and Lower Control Arms and a greasy, leaking, rusted differential with gaps due to broken or no seals, etc.). He then pleaded, "Please give me a chance to fix this. To make it right." I explained to him that I do not have any more patience or time waiting on him to fix anything as its been over six (6) months now!
SNAP Finance stated to me that, "The Merchant has to submit a return before they can refund the money they have taken out of my account via Autopay. Even with proof, they are still holding me liable because as Bryan and Ms. Corey said, "The Merchant (ALLPRO AUTO FARM LLC / Michael Kelly) reported he completed the repair," even though all evidence to the contrary exists with the photos of my truck that I sent them!
To date (5/22/2026), I am still unable to get a plan from Mike to either get my parts or money back - to at least coincide with his plead. You can't reason with a Gambler! Mike finally responded to me yesterday stating, "Do what you feel you got to do !"
Ladies: if you have good credit and/or money to pay cash for your repairs, do not Barter with Mike - you will be HIGHLY disappointed! Turns out to me that he is not as charming as he may appear! WOMP! WOMP! WOMMMMP!