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Andy's Auto Parts & Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(211 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
97
Net Promoter Score ®

Business Details

About

Andy’s Auto is a full service auto shop and offers OEM quality auto parts and expert advise for the weekend worrier or DIYer looking for quality replacement auto parts. We sell and install a full line of light truck, passenger car and trailer tires with easy payment plans and no credit checks. Give us a call to find out how we can help Andy’s Auto is a full service auto shop and offers OEM quality auto parts and expert advise for the weekend worrier or DIYer looking for quality replacement auto parts. We sell and install a full line of light truck, passenger car and trailer tires with easy payment plans and no credit checks. Give us a call to find out how we can help with all your vehicle repair and maintenance needs. Our famous signature oil change service will keep you coming back again and again. Our highly trained technicians are experts at diagnostics, brake repair, timing belts, tuneups, suspension work, fuel systems and more. Give us a call today to see how we can help keep you on the road. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(360) 482-4744

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
by appointment only
Sun
closed
* Pacific Time (Us & Canada)
401 W Main St Elma, WA 98541
Andy's Auto Parts & Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(211 Reviews)

SE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great Service
The guys are friendly kind. And transparent. I highly recommend

BL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Always quick and professional, they truly stand behind their work.
I have had work done at Andys for a long time, and every time it’s a great experience and he truly stands behind the work they do. And always very truthful straightforward advice. John runs a tight ship.

GG
Gloria G.
Elma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Thank You for your great work!!
Been going here for years, always happy with the work and workers.

DM
Daniel M.
Elma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Great service
They get you in on schedule and out quickly
John & t. from Andy's Auto Parts & Service Center responded on 07/18/2025 09:43 AM

We appreciate you taking the time to share your experience! We aim to keep things moving faster than a well-oiled machine, so it's great to hear we hit the mark on both scheduling and efficiency. Your satisfaction is our favorite tune to play!


JH
Jeff H.
Elma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Quick and easy oil change
Very professional great work
John & t. from Andy's Auto Parts & Service Center responded on 06/26/2025 09:42 AM

We appreciate your feedback and are glad to hear that you found our work to be professional and up to standard. It’s always our aim to deliver quality service, and it seems like we hit the mark this time. If you ever need assistance with those tricky auto-related puzzles, you know where to find us!


JD
John D.
Elma, WA
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
HONESTY AT ITS BEST!!!!!
Took dead battery that I purchased from Andy's little over3yrs ago I told Tim I know warranty ran out so i was willing to buy new one.Tim informed me that was not nessassry because warranty was 42 Mos you can't put a price on honesty
John & t. from Andy's Auto Parts & Service Center responded on 06/26/2025 09:42 AM

We're glad to hear about your experience! It sounds like Tim turned what could have been a "battery drama" into a moment of customer service excellence. Honesty really is priceless, and we always strive to do the right thing for our customers. If only cars could run on honesty, we’d all be driving around for free. Thanks for sharing your experience, and we appreciate your loyalty!


CC
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Charlie C.
Elma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2025
verified customerVerified Customer
10
Service Review
Great place, great guys, great service
John & t. from Andy's Auto Parts & Service Center responded on 06/24/2025 09:40 AM

We're glad to hear you had a great experience with us! Our team takes pride in providing top-notch service, and it sounds like we hit the mark. If you ever need assistance in the future, don't hesitate to drop by. We'll be here, ready to assist with a smile and maybe some questionable car puns.


DM
Dawn M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Oil change
Always impeccable service.
John & t. from Andy's Auto Parts & Service Center responded on 06/22/2025 09:40 AM

We appreciate your positive feedback! It's great to hear that you consistently receive impeccable service from us. Our team strives to keep the wheels of satisfaction turning smoothly around here. If there’s anything else we can do to keep your experience on track, just let us know!


CH
Chani H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Always fixed right, greeted with a smile & follow up
I have taken all my rigs new & used to Andy's for years & have always had great customer service, my rigs have always been fixed, but more importantly I've been able to trust when they tell me something needs fixed now or it can wait & they'll keep an eye on it. I use them for maintenance & major engine, electrical troubleshooting & have been happy wth the results for years. Very reliable to follow up with me & that's important to me. I LOVE that my car is vacuumed. Now if you could install auto wash please! Lol Thanks guys!
John & t. from Andy's Auto Parts & Service Center responded on 06/22/2025 09:40 AM

It's fantastic to hear that you've been relying on us for all your vehicles over the years! We're glad our team has earned your trust when it comes to repairs and maintenance—that's like finding a golden nugget in a toolbox. Your suggestion for an auto wash installation has us chuckling; we might need to put that on our wish list alongside flying cars. Rest assured we’ll keep doing our best to ensure your rides are road-ready and sparkly! Your feedback keeps our engine running smoothly.


JS
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Judy S.
Elma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Awesome service
As always the best service!! Fair friendly service
John & t. from Andy's Auto Parts & Service Center responded on 06/19/2025 09:41 AM

We appreciate your fantastic feedback! It's great to hear that our team consistently delivers friendly and fair service. Keeping our customers happy is our top priority, and it sounds like we’re hitting the mark. We look forward to providing you with the same level of service next time – when you need a little auto TLC!


SH
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Sherrie H.
Mccleary, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent job done and the friendliest service, as usual.
We would recommend Andy’s in a heart beat. Always does excellent work on our 3 vehicles. Never have we been dissatisfied! And they give the friendliest service. You leave with a smile.
John & t. from Andy's Auto Parts & Service Center responded on 06/15/2025 09:42 AM

It's fantastic to hear that Andy’s Auto Parts & Service Center has been your go-to for all three of your vehicles! We're all about excellent work and friendly service, so it's great to know that you're leaving us with a smile. If our service were a car, it would definitely be a smooth ride! We appreciate your recommendation and look forward to keeping your vehicles running like the fine machines they are.


TS
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Ted S.
Elma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Long time client.
Great service as always.
John & t. from Andy's Auto Parts & Service Center responded on 06/14/2025 09:43 AM

We appreciate you taking the time to share your positive experience! It's always good to know that our service hits the mark. We're here to keep the wheels turning smoothly, so don't hesitate to drop by anytime you need us!


TC
Teresa C.
Elma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Rear brakes
Andy’s death es awesome work on everything they. They explain what is wrong and how they are going to fix it!
John & t. from Andy's Auto Parts & Service Center responded on 06/12/2025 09:41 AM

We appreciate you sharing your experience with us. It sounds like the team is doing an excellent job at turning the mysteries of car troubles into straightforward solutions. We believe in keeping our customers informed—after all, cars can be far more complicated than a soap opera plot! It's great to hear you left feeling knowledgeable and satisfied. Your support means a lot to us!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
9
Wife's car.
Quick scheduling, early service on day of appointment, fast service and a call when finished. Thanks to Jon and the guys.
John & t. from Andy's Auto Parts & Service Center responded on 06/10/2025 09:39 AM

We're pleased to hear that your scheduling experience was quick and that we could get you in early. It sounds like our team hit all the right notes to keep you moving smoothly. We'll make sure to pass along your thanks to Jon and the crew. We appreciate your support, and we’re always here to keep you rolling!


LS
Lloyd S.
Elma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Needed maintenance on my work van, they worked it in despite a full schedule and got me back up and running
They always do a first rate job, and at a fair price.
John & t. from Andy's Auto Parts & Service Center responded on 06/09/2025 09:40 AM

We really appreciate your feedback! It's great to hear that you found our work to be first-rate and that our prices don't send you running for the hills. We aim to keep things top-notch without breaking the bank. Your support means a lot to us!

Service Coupons and Posts
We're thrilled to be known as the best in the biz! 🛠️ Our team believes in respect and top-notch service. If your car could talk, it would say "Thanks!" 😄 Come see us for all your auto needs! #CustomerAppreciation #AndysAutoParts
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🚗💨 We’re thrilled to be your go-to shop for auto service! Quality work and speedy service are our jam. Thanks for the shout-out to Tim who always keeps things running smoothly. We appreciate your recommendation! 🙌 #AndysAutoParts #CustomerAppreciation
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We're thrilled to hear your truck is purring like a kitten! 😸 Thank you for the kind words about our team's respect and kindness. We're always here to keep your ride smooth and happy! 🚚💨 #AndysAutoParts #PurringTrucks
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We're thrilled to hear you find us friendly and efficient! 🚗🔧 Urgent situations are no match for our team! Thanks for trusting us with your auto needs. We promise to keep the good vibes rolling! 😄 #AndysAutoParts #CustomerCare
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Thanks for the excellent review! 🚗✨ We're thrilled to hear you had a great experience with us. Our goal is to keep your ride purring like a kitten! 🐱🔧 See you on your next pit stop! #AndysAutoParts #CustomerLove
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We're thrilled you found your trusted auto shop! 🚗💨 Our team loves making vehicle modifications as fun as a joyride. Thanks for the kind words and for being part of the Andy's family! Come back anytime! #TrustAndys #AutoFun
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We're thrilled to hear you think we're a "Great Job" and "Great Price!" 🚗💰 Honesty is our fuel, and your trust is the best reward. Thanks for the "100!" Keep cruising with us! #AndysAutoParts #TrustworthyService
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We're thrilled to hear you appreciate our thorough and honest service! 🚗🔧 Attention to detail is our superpower! Thanks for being part of the Andy's Auto Parts family. We'll keep those engines running smoothly! #CustomerAppreciation #HonestService
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Thanks for the love! We're thrilled to be your go-to for top notch service 🛠️🔧. Our team is always here to keep your ride purring like a kitten! 🐱🚗 #AndysAutoParts #TopNotchService
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We love hearing that your 2018 Chevy is aging like fine wine! 🍷 Trust and care are what we’re all about. Thanks for choosing us to keep your truck running strong in our little corner of the world! 🚗✨ #AndysAutoParts #TrustTheExperts
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We’re thrilled to hear that both you and your son are impressed with our team! 🚗💨 Great service runs in the family! Thank you for recommending us – we promise to keep the good vibes rolling! 😄 #AndysAutoParts #CustomerAppreciation
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We aim to impress, not just with speed but with service! 🚗💨 Glad we could deliver your car right to your driveway while you were busy conquering the workday. Thanks for the love! ❤️ #AndysAuto #ServiceWithASmile
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We’re blushing! 😊 Thanks for the praise! At Andy's, we pride ourselves on honesty and top-notch service. We promise to keep your wheels rolling smoothly and your trust intact! 🚗💨 Here’s to a lifetime of happy driving! #AndysAuto #CustomerForLife
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🚗✨ We're thrilled to hear our team made your visit a breeze! Understanding your car and budget is our priority! We're like car whisperers but with tools! 😂 Thank you for the fantastic feedback! #AndysAutoParts #CustomerCare
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