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Andy's Automotive & Transmission

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,591 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

Armed with more than 25 years of experience the focus of Andy's Automotive & Transmission has always been to provide the highest quality service and products to our customers at a fair price. Innovations and technology in the automotive repair industry demand that we move swiftly to stay in stride with new car manufacturers' Armed with more than 25 years of experience the focus of Andy's Automotive & Transmission has always been to provide the highest quality service and products to our customers at a fair price. Innovations and technology in the automotive repair industry demand that we move swiftly to stay in stride with new car manufacturers' specifications. At Andy's you can rest assure we're ahead of the curve in all the latest advancements so your vehicle is getting the service and care it deserves. ...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(804) 769-9988

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
123 Commerce Park Dr Manquin, VA 23106-2564
Andy's Automotive & Transmission's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,591 Reviews)

MF
Michael F.
Heathsville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Surprise Issue
I VERY HIGHLY RECOMMEND THIS SHOP! This was my 2nd visit to Andy's. The first was for a transmission service for one of my cars. This one was the same for another of my cars; however, in doing that service, they found a couple of other issues. One was an exhaust system heat shield which had come loose and was riding on the driveshaft as it spun. More significantly, the rear wheel bearings were seriously degraded. Andy took me out and showed me the issues. For the wheel bearings, you could actually feel the vibrations created through the coil springs as the wheels spun. I had been experiencing a low thrum when I drove the car; but, I attributed it to the tires that have a very aggressive tread pattern that I had put on a few months back. When he went online to order new bearings, none of his local suppliers had them in stock. However, a supplier on the other side of Richmond had them. So, since I was waiting for the car instead of being able to leave it, he personally drove there to pick them up and then did the repair! So, he went above and beyond to take care of me. I can't say enough about the care, thoroughness, and customer service from the whole team there! They are outstanding!

DC
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Dominic C.
Walkerton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
State Inspection
Andy and his staff are honest, and hard-working professionals in the automotive repair industry. They comply with all required regulations for state inspection, and they take the time to explain all repair recommendations so the vehicles are deemed safe based on state inspection regulations/guidelines. When comparing Andy’s Automotive & Transmission to other local automotive repair companies in the immediate area; their honesty, professionalism, reliability, knowledge, and experience cannot be matched. I would highly recommend Andy’s Automotive & Transmission to current and future customers.
Andy P., owner from Andy's Automotive & Transmission responded on 06/13/2025 09:32 AM

We appreciate your outstanding review! It’s always encouraging to know that our commitment to honesty and professionalism shines through. We believe in keeping our customers well-informed because, let’s face it, vehicles can be mysterious creatures, and a little explanation can go a long way! It's fantastic to hear that you recognize the hard work our team puts in to meet state regulations and ensure every vehicle leaves us safe and sound. Recommendations like yours are the fuel that keeps us going, and we truly look forward to continuing to serve you and future customers with the same dedication.


CM
Cindy M.
Aylett, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Tire going flat fast
Noticed my tire was going flat fast. Andy’s said yes they could check it out today. Sure enough there was a piece of metal in it. They patched it up while we waited. Thanks Andy’s!!!! Best place around!!! Our family members found out about this place and many drive from a different county to come here for a fair deal. We’re lucky we live close by. Very Thankful!!!
Andy P., owner from Andy's Automotive & Transmission responded on 06/11/2025 09:32 AM

We're glad you had a smooth experience, even if your tire wasn't feeling quite as cheery. It's our job to patch things up—literally! We're thrilled to know that your family travels from afar to visit us; that’s a compliment we’ll happily accept. If your tires start getting too clingy again, you know where to find us. Wishing you many more miles of happy driving!


Verified Customer
Aylett, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2025
verified customerVerified Customer
10
First Timer
Overall, my experience was great! Andy fit me into the schedule as an emergency case when additional bookings weren’t available. Customer service was great on the phone and in person. The repair was completed within two days. My only complaint is that they did not call me as soon as my vehicle repair was complete. I had to call them to find out. I would definitely return for additional services and recommend them to others. I would give my visit a 4.75!
Andy P., owner from Andy's Automotive & Transmission responded on 06/09/2025 09:31 AM

We're glad to hear you had a great experience overall! It’s our mission to fit you in during those automotive emergencies because we know how much a car can throw a wrench in your day—literally. Thank you for the kind words about our customer service; we aim to make your visit as smooth as possible.We apologize for the little communication hiccup regarding your repair completion. Trust us, we’re working on being less like that friend who leaves you hanging and more like that friend who keeps you in the loop. We appreciate your understanding and your willingness to recommend us. Your 4.75 rating has us blushing! Looking forward to serving your automotive needs in the future.


DP
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Dominick P.
Hanover, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Normal Truck Maintenance
As always, I am satisfied with the normal support provided by Andy’s in this case state inspection some old tires I wanted replaced and some radiator work. The point is I feel confident that my truck is safe and reliable.
Andy P., owner from Andy's Automotive & Transmission responded on 06/06/2025 09:31 AM

We're glad to hear that you're feeling confident about your truck! Safety and reliability are our top priorities, so it's great to know you're satisfied with the inspection, tire replacements, and radiator work. It sounds like your truck is ready to hit the road with full assurance. If you ever need anything else, don't hesitate to give us a shout; we promise not to bite!


AE
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Allen E.
Gloucester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
9
Great Service
Andy treated me like family and took me in despite the busy schedule he had!
Andy P., owner from Andy's Automotive & Transmission responded on 06/01/2025 09:31 AM

It's always heartwarming to hear that our customers feel like part of the family. We're all about keeping things friendly, even when the schedule gets a little hectic. Your support means a lot to us, and we’re glad we could help you out! Here's to smooth rides and good company.


KT
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Kim T.
King William, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Top notch customer service
Always going that extra mile in a crunch. Everyone is very friendly there.
Andy P., owner from Andy's Automotive & Transmission responded on 05/30/2025 09:31 AM

We appreciate your feedback and are glad to hear that we could lend a helping hand when you needed it most. Our team takes pride in being a friendly bunch—after all, a smile can go a long way, especially when your vehicle decides to throw a surprise party! We're here whenever you need us.


DW
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Darrell W.
West Point, VA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Oil change
Andy’s Automotive do a great job when servicing my vehicle
Andy P., owner from Andy's Automotive & Transmission responded on 05/25/2025 09:32 AM

We appreciate you taking the time to share your experience! It's great to hear that our team is hitting the mark in servicing your vehicle. We strive to keep things running smoothly—much like your car, hopefully! If you need anything else, don't hesitate to reach out.


SW
Susan W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Car repair
I will continue to recommend Andy's Automotive to whoever listens!! You guys are the greatest, most honest mechanics I have ever taken my vehicle to. Honesty is the best policy.
Andy P., owner from Andy's Automotive & Transmission responded on 05/21/2025 09:32 AM

It's fantastic to hear that you’re spreading the word about Andy's Automotive! Honesty really is the best policy, and we’re over the moon that you found our team to be trustworthy. We promise to keep delivering our best efforts so your vehicle is always in good hands. We're all ears if you have any more car tales to share!


CS
CB S.
Mechanicsville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Nice people. Very knowledgeable and delivered on time.
Great service.
Andy P., owner from Andy's Automotive & Transmission responded on 05/16/2025 09:31 AM

We're grateful for your feedback! It's fantastic to hear that you had a positive experience with our service. We're always here to keep your wheels turning smoothly! If there's anything else we can help with, just let us know.


JC
Judy C.
Mechanicsville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Always trustworthy
My vehicle leaves there happy!
Andy P., owner from Andy's Automotive & Transmission responded on 05/15/2025 09:32 AM

We're glad to hear that your vehicle is driving home with a smile! It's our mission to make sure every car leaves as happy as can be. If your car ever needs another joyride, you know where to find us. Safe travels!


BE
Bobby E.
Aylett, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Car that wouldn’t crank.
Took car by shop about 10:30 am without an appointment and dropped it off.I was expecting it to take 2 to 3 days to repair.I called about 4:15 to see if they had found the problem and they told me it would be ready to pick up in about five minutes.Big surprise.
Andy P., owner from Andy's Automotive & Transmission responded on 05/14/2025 09:31 AM

Wow, a surprise car repair faster than a caffeine-fueled squirrel! We're delighted to hear that we could take care of your vehicle so quickly. At our shop, we like to think of ourselves as automotive superheroes—saving the day one car at a time. Your experience is exactly the kind of service we strive for, and it’s great to know we hit the mark. If your car ever needs another cape, you know where to find us!


DH
David H.
Mechanicsville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Andy’s Automotive
I have nothing but good things to say about Andy. It’s very difficult to find a good mechanic. I would recommend him to everyone.
Andy P., owner from Andy's Automotive & Transmission responded on 05/10/2025 10:29 AM

We're glad to hear you had such a great experience with us! Finding a trustworthy mechanic can feel like searching for a needle in a haystack, so it's wonderful to know we've hit the mark for you. Your recommendation means a lot to us, and we'll keep up the good work—because nobody likes a cranky car!

Luis Andrew Pierce
Owner
804-9124933


RS
Richard S.
Aylett, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Excellent
Excellent
Andy P., owner from Andy's Automotive & Transmission responded on 05/09/2025 09:31 AM

We’re glad to know that you think we’re excellent! It’s always great to hear that our efforts hit the mark. If we can keep the wheels turning in any way, just give us a shout. Your support keeps our engines running smooth!


TH
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Tom H.
Mechanicsville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Above and beyond service
Andy was very courteous and knowledgeable about his work and we feel very lucky to have a mechanic like him to work on our vehicles.
Andy P., owner from Andy's Automotive & Transmission responded on 05/08/2025 09:32 AM

It's always fantastic to hear about our team's courteous and knowledgeable service. Andy definitely uses his expertise to keep those engines purring and the vehicles rolling smoothly! We're glad to have you as part of our automotive family and appreciate your trust in us. Here's to many more successful trips to our shop, minus any unscheduled pit stops, of course!

Andy P., owner from Andy's Automotive & Transmission responded on 05/10/2025 10:34 AM

Mr and Mrs Hornsby its always a pleasure to see you and we are always here to take care of all your needs , we are pleased that we can offer you service to the best of our Abilities. we look forward to many more years of service 


Thank you very much Sincerely Andy and his crew.

Luis Andrew Pierce
Owner
804-909-0282

Service Coupons and Posts
Thank you for the love! 💖 We're thrilled to be your go-to spot for all things automotive in town. 🚗✨ We promise to keep revving up those good vibes! #AndysAutomotive #BestInTown
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Thanks for the 5-star review! If only all feedback could be as simple as your comment—short and sweet! 🚗✨ We appreciate your trust in us to keep you rolling. #AndysAutomotive #SmoothRides
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We appreciate your kind words! 🚗✨ We strive to be the pit crew you can trust — professional and speedy! Thanks for recommending us; it keeps our engines running! 🔧💨 #AndysAutomotive #CustomerAppreciation
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Thanks for the shout-out! ?✨ We strive for outstanding service, and your words fuel our engines! Keep those wheels turning smoothly, and remember, we’re just a pit stop away. ?️ #AndysAutomotive #CustomerAppreciation
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We're glad we could turn your tire troubles into a smooth ride! ?? Honesty and affordability are our jam. Thank you for the love—you made our day! ?❤️ #AndysAutomotive #CustomerAppreciation
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We're revved up to hear your kind words! ?? April and the team strive to make every visit a smooth ride. Thanks for trusting us with your car! We're here to keep your vehicle in top shape. ? #AndysAutomotive #CustomerAppreciation
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? Thank you for the awesome review! We're thrilled to hear our team was able to diagnose and fix your issue quicker than a pit stop! ? Your ride deserves the best, and we’re here for it! #AndysAutomotive #FastAndThorough
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Wow, thanks for the awesome review, Dominic! ? We're thrilled you had a great experience at Andy's Automotive & Transmission. Your recommendation means the world to us! ?? #CustomerAppreciation #QualityService
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Thanks for the 5-star love, Linda! ? Our team is thrilled to hear about your experience with us. We're here to keep you and your car happy! ? #CustomerAppreciation #TopService
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Thanks for the high praise! We're thrilled to hear that you had a great experience with us. We appreciate your recommendation! ?? #CustomerSatisfaction #AutoRepair
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? Thanks for the ⭐⭐⭐⭐⭐ review, Eric! We're thrilled to hear that you had an excellent experience with us. ? Our team always goes the extra mile to ensure top-notch service. We appreciate your support! #CustomerSatisfaction #TopNotchService
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Thanks for the 5-star review, Gary! ? We're thrilled to hear you had a wonderful experience with us. Let's keep those wheels rolling! #CustomerAppreciation #AndyAuto
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Thanks for the 5-star review, Leanne! ? We're thrilled to hear you enjoyed our friendly service. We're here any time you need us! #CustomerAppreciation #AutoRepair
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Thank you, David! ? We're so glad you trust us with your vehicle. We take pride in providing the best service in Manquin. #AndyAutomotive #Manquin #TrustUs
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Thanks for the great review, Kyle! We appreciate your loyalty and trust over the years. ? #Andy'sAutomotive #Manquin #ReliableService #HappyCustomers
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Thanks for the kind words, Thomas! ? We're glad you had an amazing experience with us! #AndysAutomotive #Manquin #AutoRepair
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