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Arcand's Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(206 Reviews)
96
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Score Details

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Veteran owned and operated, Arcand's Service Center is your quality automotive service center located in Iron Mountain, MI. With over 20 years of experience, we can work on all models of foreign and domestic vehicles. From oil changes and tune ups to diagnosing and engine maintenance, our staff has the experience and resources to get you Veteran owned and operated, Arcand's Service Center is your quality automotive service center located in Iron Mountain, MI. With over 20 years of experience, we can work on all models of foreign and domestic vehicles. From oil changes and tune ups to diagnosing and engine maintenance, our staff has the experience and resources to get you and your car back on the road quickly and safely. ...more

Categories
Auto Maintenance, Oil Change, Tires
Contact
(906) 779-9774
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* No Time Zone Provided
1330 N Stephenson Ave Iron Mountain, MI 49801
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Arcand's Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(206 Reviews)
Write a Review
Recent Reviews
AY
gravatar
Aaron and Emily Y.
Kingsford, MI
Nissan Murano
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Fantastic experience all around
We’ve been taking our vehicles to Arcand’s for over five years, and have always had awesome customer service. The shuttle service is a great perk. Alan and the team are always looking out for their customers. When choosing an auto mechanic I look for prompt, honest, and excellent work. Arcand’s not only meets, but exceeds these areas. It’s comforting to know we have a trustworthy mechanic in town that does great work at a fair price.
TG
Tim G.
Michigan
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Tim said he's very happy with their service. They got things done in a timely manner and everything was good.
Recommended
DL
Dylan L.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Great Experience
Great Service! Would absolutely recommend!
RG
Robin G.
Kingsford, MI
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Put on snow tires
As always excellent service and terrific customer service.. Great place to have work done on my car. Every one is great at their job and they enjoy it. They make getting your car worked on a pleasure. Great prices for services rendered
DN
Debbie N.
Kingsford, MI
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Transmission trouble
We brought our Honda in for repair. The service was awesome, fast, with very fair prices. If you are looking for an honest Auto repair shop. Alan is your guy. We wouldn’t go anywhere else.
LB
Laurna B.
Michigan
Dodge Journey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
Category: Service
Laurna said every time she goes in, they're polite and know what they're doing. She said they ask questions and they do good work.
Recommended
JM
Jeremy M.
Michigan
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
Category: Service
Jeremy said they were awesome and he had nothing to complain about. They did what they said they were going to do and they helped him out. He would easily recommend them, he's been looking for a place he could trust.
Recommended
HA
gravatar
Hilarie A.
Kingsford, MI
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Arcands is always the best
I have been trusting Arcands with my cars for years. I can always count on the team to give me honest and cost effective ways to keep my car going. They are quick, fair and reliable. Thanks Arcands!
CL
Chad L.
Michigan
Nissan Titan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
Category: Service
Chad said he knows he is going to get an honest option on what he needs done and they do a really good job.
Recommended
KH
Kim H.
Florence, WI
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Excellent service
Went for an oil change today. As always, Dave checks everything for me since he knows I travel a lot.
Excellent service, reasonable prices.
DE
Doris E.
Kingsford, MI
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Good work.
Do a super job and always let me know if there's something wrong with my vehicle.
BH
Bill H.
Florence, WI
Jeep Liberty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Bill said he had no problems with them. They do good work, they treat him well and they are good people, he is a returning customer.
Recommended
NO
Nichol O.
Crystal Falls, MI
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Always a pleasure
Had a wheel bearing going out and they were able to schedule me in within 3 days. They confirmed it was the wheel bearing and replaced it. Paid in cash and got a nice discount for it.
Thank you Betsy. Thank you Dave. Thank you Alan.
LC
Liza C.
Iron Mountain, MI
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Arcan's service center
Excellent service.
BW
Bill W.
Jeep Grand Cherokee
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/20/2025
verified customerVerified Customer
0
Meh...
Very quick service, and done correctly. My only complaint is the labor they charged me over $220 in labor for an o2 sensor and change 6 sparkplugs? I won't be going back, or recommending them.
Displaying Review 1 - 15 of 206 in total
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