Verified CustomerWe regret to hear about your unsatisfactory experience and appreciate your feedback, which we take seriously to improve our services. Looking back at your ticket, it seems that in our full diagnosis for the AC we noted that you were low on refrigerant but we could not find any leaks at the moment, so we put dye in the system and have advised you to come back in when the dye shows on vehicle. We also noted the compressor may have internal damage, and you need an orifice tube and accumulator. On top of the full AC diagnosis we did, we also noted other important repairs that will be needed and we wanted to bring to your attention whether you get the work done here or at another shop. Things like coolant leaks and lights on the dash for the brake system and airbags are not problems you want to ignore as it can lead to performance and safety issues. In good conscience we could not keep that information from you.