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Artesian Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,696 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
92
Net Promoter Score ®

Business Details

About

Artesian Auto Repair is a full-service preventive maintenance and auto repair center serving the Honolulu area since 2002. We specialize in Cabin Air Cleaning Service, 4x4 Services, AC Repair, Alignment, Asian Vehicle Repair, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, and Electronic Services. Our team is proud Artesian Auto Repair is a full-service preventive maintenance and auto repair center serving the Honolulu area since 2002. We specialize in Cabin Air Cleaning Service, 4x4 Services, AC Repair, Alignment, Asian Vehicle Repair, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, and Electronic Services. Our team is proud to deliver reliable repairs backed by decades of experience.

Our certified technicians have the skills and tools to service even the most complex automotive issues. From domestic vehicles to imports, we use advanced diagnostics and repair techniques to get you back on the road quickly and safely. We stand behind every service with a satisfaction guarantee because we care about keeping your vehicle running its best. Give us a call at 808-947-3011 or stop by - we're always happy to help.
...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(808) 947-3011

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Hawaii
1012 Artesian St Honolulu, HI 96826
Artesian Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,696 Reviews)

CD
Cyndi D.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2025
verified customerVerified Customer
10
I trust artesian auto.
If you are a single gal like me. You need artesian auto.

GF
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Outstanding!
Excellent quality service, friendly and professional. I Highly recommend this shop!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Customer service
Great customer service, Fair price, easy to get an appointment, would recommend anyone to give this business a try.

GW
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Excellent service
Arron and his team did a great job helping fix my Lexus and always was focused on providing quality service.

Verified Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Car Repairs
Excellent service by good people

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Valued Customer
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
It's so good
Fast , cheap and kind !!

MS
Marde S.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2025
verified customerVerified Customer
0
Truck not repaired
I took my truck in
For repair . They changed a part but it did not fix the issue. I immediately called them and they said they would call me back for additional repair. They did not return my call. I am out $300 and they did not fix problem
Aaron L. from Artesian Auto Repair responded on 05/22/2025 11:00 AM

Deear Marde,

We would like to sincerely apologize for the lack of responsiveness on our part. I want to thank you for stopping by and seeing us so that we could talk things out and come to an agreement. In any stituation where you do not feel satisfied, please feel free to reach out to me. We are motivated to do the right thing for our customers, and never want a guest to leave without feeling confident in their vehicle.

Sincerely,
Aaron Lundgren


DN
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Daniel N.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Awesome job and great service.
Once again Aaron and the Team at Artesian Auto Repair come through in a quick and professional manner when I needed it most. I stopped by without an appointment after failing my safety inspection for a small issue and Aaron was able to address the issue right away and have a part ordered that afternoon and get the issue fixed a few days later once the parts came in.

They did everything quickly and in a professional manner and for a great price. Thank you once again and I will definitely be back for all my future auto repair needs.

BM
Bill M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
A trusted mechanic with a fantastic staff behind him
I have nothing but nice things to say about Aaron and his staff. He was able to do my oil change within 30 minutes and the price was very fair. I will continue going back to see them and I would also tell my friends.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Car repair
Service was excellent, friendly courteous receptionist and their mechanic were also professional and excellent, would return if I have any future car problems, thank you!

KA
kEANU A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Rear o2 sensor
I needed my rear o2 sensor fixed asap. Artesian auto repair was able to take me the next day, run a diagnostic to ensure it needed to be replaced and they did an excellent job and provided excellent customer service. I would highly recommend going to this auto repair shop for services and I will definitely be going back for future services as well. Mahalo and a hui hoa 🤙

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Excellent repair work
I was greeted immediately by Jamie when I brought my car in for an estimate. Artesian Auto Repair has knowledgeable and efficient mechanics. All of the work was done in a timely manner. I highly recommend Artesian Auto Repair. I have every confidence that when you go there, your experience will be similar to mine.

ES
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Excellent service and friendly workers especially Jamie
Office manager Jamie is the best.

TG
Tom G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Fast Quality Service For a Complete Brake Job
Jamie and Erin are a pleasure to work with. I needed a complete brake job with new pads and rotors. They took me the same day I called and they finished the job in less than 2 hours. The quality of their work is superior at a reasonable price.

SK
Stuart K.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent service
Artesian is the only place I go to service my vehicle
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