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Arthur's Automotive

Average Score

4.7

(505 Reviews)

79

Score Details

ReScore Reviews^™

ReScore

Original Review

2

Total ReScores^™

5.0

ReScore^™ Average

79

Net Promoter Score ^®

Business Details

About

Servicing your vehicle with us is different because we listen to you and your concerns, provide solutions while keeping your best interest at heart. We also provide a lot of value with our service and repairs and include a warranty better than the rest. Servicing your vehicle with us is different because we listen to you and your concerns, provide solutions while keeping your best interest at heart. We also provide a lot of value with our service and repairs and include a warranty better than the rest.

Categories

Auto Repair, Auto Maintenance, Car Maintenance

Contact

(503) 517-0950

Closed

8804 SE Stark St Portland, OR 97216

Affiliations

Arthur's Automotive's Reviews

4.7

(505 Reviews)

Reviews that include

Communication 41

Recent Reviews

Verified Customer

Portland, OR

08/09/2026

Verified Customer

8

Good service, new battery is “dead” every visit.

Mechanic is thorough, service is well documented, price is fair—my only complaint is I have brought two vehicles in for a total of 4 visits and each time the battery tested bad in each vehicle. I replaced it on the Subaru, then replaced it on the Edge. I’ve brought the Edge in on two different oil changes since, and the last visit yielded a warranty swap on the battery. I just completed an oil change this week on the Edge and the mechanic reported a bad battery. I informed him the battery was warrantied on the last visit, he then went back and retested and acknowledged the test must have been a “bad test.” My concern is—were they all bad tests? Did I ever really need to change the batteries in any of the vehicles? Both vehicles did have old batteries so the replacements were probably warranted, but since then my confidence in the mechanic has been lowered when subsequent tests report back “bad battery,” especially when the shop has my car records on file.

I’m still going to bring my vehicles here, but can you please work out the battery test issue.

Ryan C. from Arthur's Automotive responded on 08/11/2026 02:57 PM

We appreciate your detailed feedback regarding your experiences with our service. It is important to us that our customers receive accurate assessments, and we understand your concerns about the repeated battery test results. Ensuring the reliability of our diagnostic tests is a priority, and we acknowledge the impact that inaccurate evaluations can have on your confidence in our service. We are committed to examining this issue to ensure that our testing procedures are precise and to restore your trust in the work we perform. Should you have any further concerns, please do not hesitate to communicate them, as we value your continued patronage and aim to provide you with the highest level of service.

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Offers and Posts

Thanks for the glowing review! We strive to be quick on our feet, informative, and friendly—just like a well-tuned engine! 🚗💨 Your support keeps us revving high. See you next time for more tiresome fun! 😂 #ArthurAutomotive #5StarExperience

We truly appreciate your kind words! 🚗✨ Our team, especially Mike, loves helping you hit the road safely. Thanks for trusting us for your 6,000-mile adventure! We're here to keep your wheels rolling smoothly. #Arthur'sAutomotive #AutoCareExperts

We're thrilled to hear you had a great experience! 🚗✨ Our team aims to be top-notch, and it sounds like we hit the mark. Thanks for the kind words! We’re always here to make your ride even smoother! #CustomerLove #ArthurAutomotive

Thank you for your kind words! We know car troubles can be tough, but we're here to keep things rolling smoothly. 🚗💨 Our team loves making your experience comforting—and maybe even enjoyable! #Arthur'sAutomotive #StressFreeService

Thank you for trusting us with your classic ride! 🚗💨 We love bringing cars back to life, one repair at a time. Remember, every old car has its story—let's keep yours rolling smoothly! See you soon for that next chapter! 🔧✨ #AutoRescue #Arthur’sAutomotive

Thank you for the kind words! 🚗 We're all about speedy service and friendly faces here at Arthur's Automotive. We're thrilled you had a great experience! Next time, we promise to keep the courtesy levels at full throttle! 😄 #AutoCare #CustomerLove

🚗💨 We're thrilled to hear we got to the bottom of your car troubles faster than a speeding ticket! Thanks for trusting us with your ride—here’s to many more miles together! 🌟🔧 #Arthur'sAutomotive #CustomerAppreciation

We totally get it—car troubles are the worst! 🚗💔 We're thrilled to have earned your trust for over a decade. Thanks for choosing us as your reliable auto sidekick! Here’s to many more smooth rides ahead! 🛠️✨ #TrustArthur #AutoCareHeroes

Keeping cool when it’s hotter than a sauna is our specialty! 😅 We're thrilled to hear the A/C is working great again and that we could help with the transport too. Thanks for trusting us with your Subaru! 🚗❄️ #ArthurAuto #CoolCars

Thank you for the awesome review! We're thrilled to hear your Subaru and Honda are getting the royal treatment 🚗👑. Who else can beat a $39.99 synthetic oil change? We'll keep the love coming for all your car needs. See you soon! #AutoCare #FiveStars

Thanks for the awesome feedback! 🚗💨 We love making sure your ride gets the TLC it needs—without the pressure! Can’t wait to see you again for your next pit stop! #ArthurAutomotive #CustomerAppreciation

We're thrilled to hear you had such a positive experience! 🚗👍 Getting to the "brake"-ing point of issues is what we do best. We're here to keep your ride safe without the upsell. See you next time for a pit stop! #ArthurAutomotive #BrakeBelieveIt

We love hearing about your experience at Arthur's Automotive! 🚗✨ We might not be 'The Car Whisperers,' but we definitely speak the language of kindness and quality service! Here’s to many more miles ahead! #RoadReady #Arthur'sAutomotive

We're thrilled to be your go-to spot! 🚗✨ It's our mission to keep you and your ride happy. Thanks for trusting us with your automotive needs—here's to many more miles together! 🛠️ #ArthurAutomotive #RideWithUs

Thanks for the shout-out! We love working with you and helping navigate the car repair maze, even if the puzzle pieces don’t always fit! 🚗🔧 Your trust means a lot to us. #AutoRepair #TrustArthur

Thank you for the fantastic review! We're thrilled our team could put their automotive wizardry to good use. 🚗✨ Your recommendation means the world to us! Here’s to smooth rides and happy roads ahead! #CustomerLove #ArthurAutomotive

We're thrilled to have you in our automotive family for the past couple of years! 🚗❤️ Your trust in our service and communication means the world to us. We promise to keep the gears turning smoothly! #CustomerAppreciation #Autopartner

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