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Auto Care Clinic

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,463 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores
4.0
ReScore Average
95
Net Promoter Score ®

Business Details

About

The Auto Care Clinic is an independently-owned and operated repair and service center based in Front Royal, Virginia. We service all automobiles up to one ton and specialize in Lexus, Acura, Mercedes, BMW, Honda, Toyota, and Subaru. The team consists of ASE Master Technicians that can do everything from oil changes to VA safety The Auto Care Clinic is an independently-owned and operated repair and service center based in Front Royal, Virginia. We service all automobiles up to one ton and specialize in Lexus, Acura, Mercedes, BMW, Honda, Toyota, and Subaru. The team consists of ASE Master Technicians that can do everything from oil changes to VA safety inspections. The Auto Care Clinic offers something different: a car maintenance and mechanical repair center that is focused on customer service and repeat business. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(540) 635-2455

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6768 Winchester Rd Front Royal, VA 22630
Auto Care Clinic's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,463 Reviews)

BD
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BAHATI D.
Stephenson, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Excellent service!
Great staff, amazing service and proactive communication about future maintenance needs.
Auto Care Clinic T. from Auto Care Clinic responded on 07/18/2025 10:47 AM

Thank you so much for taking the time to leave us this very kind review!  We enjoyed having you at the shop today and we hope you have a great weekend. See you next visit!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


PZ
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PEGGY Z.
Front Royal, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
It is always a pleasure to do business with y’all you take excellent care of my old car and keep it running for a poor old woman. I will always come utopian you for anything with my car
Oops put the comments in the wrong place
Auto Care Clinic T. from Auto Care Clinic responded on 07/17/2025 11:44 AM

Thank you so very much!  We sure do appreciate your very kind review - and it is our pleasure to help you take care of your car!  Take care and we'll see you soon.

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


LB
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LARRY & CAROL B.
Front Royal, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Excellent service
This is a great place to have your vehicle serviced. They go out of their way to keep you satisfied.
Auto Care Clinic T. from Auto Care Clinic responded on 07/17/2025 07:22 AM

Thank you so much. It was very nice to have you at the shop yesterday and we're so happy we were able to give you satisfactory service!  Take care and we'll see you next visit.

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


PD
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PAUL D.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Mercedes new batttery
These guys are friendly, professional and communicative. A+++
Auto Care Clinic T. from Auto Care Clinic responded on 07/16/2025 12:43 PM

Thank you very much!  We love the A+++. Your response is everything we hope to always be! We appreciate you taking the time to leave us this response and we appreciate your business.

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


LM
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Lisa M.
Strasburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Quick car inspection
Wonderful experience
Auto Care Clinic T. from Auto Care Clinic responded on 07/14/2025 01:04 PM

Thank you!  It was so nice to have you at the shop today. We hope to see you again for any of your future service needs. We appreciate you!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


PH
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POWEL & ROBERT H.
Bentonville, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Dodged a bullet
Great as usual….thought it would be big $$..but turned out just to be a bad filter!
Whew!
Auto Care Clinic T. from Auto Care Clinic responded on 07/09/2025 11:27 AM

It was so nice to see you and we're very happy it was something simple!  Thank you for the review and we hope you enjoy the beach!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


LW
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LARRY W.
Middletown, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Always prompt, professional and friendly
Had our car serviced. The folks at AutoCare are the best. They have serviced all our vehicles for years - peace of mind!
Auto Care Clinic T. from Auto Care Clinic responded on 07/09/2025 09:04 AM

Thank you so much for leaving us this kind review!  We very much appreciate your business and your loyalty to the Auto Care Clinic. Take care, and thanks, again!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


JL
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JOE L.
Front Royal, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Various repairs
I truly love Bill and all his people they are totally professional and courteous. They always work with me and my schedule and somehow get what work I need done. Will and have recommended to everyone I know.
Auto Care Clinic T. from Auto Care Clinic responded on 07/09/2025 09:05 AM

Thank you so much!  We truly love our customers right back!  We can't tell you how much we appreciate your loyal business to us and for your recommendations to others. See you next visit!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


PH
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PETER H.
Lake Frederick, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Quick in and out. Right on time.
Always a pleasant experience going to Bill's.
Auto Care Clinic T. from Auto Care Clinic responded on 07/08/2025 12:12 PM

Thank you so much!  We are so thankful for your business and we're very happy you had a pleasant experience with us!  See you next visit!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


SC
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Stephan C.
Front Royal, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Great visit
Booked an appointment. The staff was ready to take my vehicle when I arrived and finished when they said the would. Highly recommend!
Auto Care Clinic T. from Auto Care Clinic responded on 07/07/2025 09:37 AM

We appreciate your positive feedback and are pleased to hear that your experience met your expectations. Thank you for your recommendation.


BH
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BARBARA H.
Boyce, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Always Kind and Welcoming
I have never had an issue with the work that Bill Long's (or Auto Care Clinic) has performed on my vehicle in the 4 or 5 years I've been a customer. Scheduling is easy, the people working the counter are ever cheerful and helpful, and my serviced vehicle always comes back with a little extra TLC inside and out. Custom service. I highly recommend them to everyone looking for trust worthy and skilled mechanical service. P.S. depending on the day, you may even find fresh baked cookies by the coffee pot!
Auto Care Clinic T. from Auto Care Clinic responded on 07/03/2025 11:48 AM

Thank you so much!  We appreciate you and your loyalty to our business so much!  All of your kind words are so good to hear for our whole team. And yes, those are the best days to come when we have special treats! Take care and hope you have a happy Fourth of July!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


MW
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MARTIN & GLENDA W.
Lake Frederick, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Safety Inspection
Very efficient. In and out made for a very convenient wait time.
Auto Care Clinic T. from Auto Care Clinic responded on 07/03/2025 11:49 AM

Thank you!  We are very happy to hear you had a good experience here with us. Thank you for taking the time to leave us a review. Hope to see you again!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


Verified Customer
Lake Frederick, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/01/2025
verified customerVerified Customer
1
I was surprised to have such a bad experience.
I'm not a new customer so I was surprised at how truly bad my last experience was. I won't be back. They made a big mistake that was obviously their fault and took little / no responsibility for it. They did the bare minimum to address their mistake and expressed zero concern for any problems that they may have created for me and my car going forward.

JH
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JANET H.
Front Royal, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Inspection
Friendly staff. Only had inspection....in and out.
Auto Care Clinic T. from Auto Care Clinic responded on 07/02/2025 05:37 AM

Thank you so much!  It was a pleasure seeing you yesterday and we sure appreciate your kind review. See you next visit!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455


Verified Customer
Lake Frederick, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Excellent service. Truly care about the customer. The best is they offer ride service
Excellent service. Truly Care about the customer The ride service is such a plus. Very accommodating
Auto Care Clinic T. from Auto Care Clinic responded on 07/01/2025 10:33 AM

Thank you so much!  It was so nice to see you today. Thank you for taking the time to leave us this kind review. We're so happy we were able to be of service to you - and yes, we love our shuttle driver!

THE TEAM AT AUTO CARE CLINIC
Phone - 540-635-2455

Service Coupons and Posts

We sincerely appreciate your kind words! Thank you for recognizing our commitment to professionalism and excellence in service. We look forward to continuing to serve you with the best! 🚗✨ #AutoCare #CustomerSatisfaction
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We are grateful for your kind words! 😊 Our team works hard to provide quick and effective solutions. Thrilled to hear that your transmission is back in great shape! Thank you for choosing Auto Care Clinic! 🚗✨ #AutoCare #CustomerSatisfaction
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Thank you for your kind words! We're proud of our friendly and professional team who strives to provide the best service. Your satisfaction is our top priority. 🚗✨ #CustomerCare #AutoClinic
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We appreciate your kind words! Our team is dedicated to providing courteous and professional service. Thank you for trusting Auto Care Clinic with your vehicle's maintenance. We look forward to serving you again! 🚗🔧 #AutoCare #CustomerSatisfaction
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We appreciate your kind words! 😊 Our team is dedicated to providing top-notch service and ensuring your vehicle runs at its best. Thank you for trusting us with your RAV4! We look forward to seeing you again soon. 🚗✨ #AutoCare #CustomerSatisfaction
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We appreciate your kind words and are glad to hear that our tire rotation, brake fluid, and cabin air filter services met your expectations. Your satisfaction is our priority! 🚗✨ Thank you for choosing Auto Care Clinic. #AutoCare #CustomerSatisfaction
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Thank you for your kind words! We're thrilled to hear that your inspection experience at Auto Care Clinic was impressive. Your satisfaction is our priority. We look forward to serving you again! 🚗✨ #AutoCare #CustomerSatisfaction
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Thank you for your feedback! We're glad you appreciate the convenience of scheduling appointments for State Inspections. Your satisfaction is our priority. 🚗🔧 #AutoCare #CustomerSatisfaction
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Thank you for your kind words! We're thrilled to hear you received great service during your first visit. Our team is dedicated to providing top-notch care to each customer. We look forward to serving you again! 🚗✨ #CustomerAppreciation #AutoCareClinic
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Thank you for your outstanding review! We're glad to hear you were pleased with our oil change, tire rotation, and complimentary 33-point inspection. Your satisfaction is our priority. 🚗🔧 #AutoCareClinic #CustomerSatisfaction
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We appreciate your valuable feedback! Maintaining a regular schedule for preventive maintenance is essential and can save you money in the long run. We're glad to hear that you're enjoying the benefits of synthetic oil! 🚗✨ #AutoCare #PreventiveMaintenance
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Thank you for your commendation! We are dedicated to providing exceptional service at Auto Care Clinic. Your support motivates us to keep delivering excellence. 🚗✨ #AutoCare #CustomerSatisfaction
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Thanks for the shout-out! 🚗🎉 We always aim to be your automotive superheroes, swooping in with speedy service and prices that won't break the bank. We're glad you think we're the best—your satisfaction fuels our engine! 🛠️ #AutoCare #BestInTheBiz
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Thanks for the awesome feedback! We’re thrilled to hear you’re problem-free and cruising smoothly after our repairs. 🚗✨ We aim to keep your ride in top shape—and your smiles even brighter! #AutoCareClinic #SmoothRides
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Thank you for the kind words! At Auto Care Clinic, we believe your car deserves the best—and so do you! ❤️🚗 We’re thrilled to be part of your car care family! #TrustUs #AutoCareLove
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Thank you for trusting us with your car care since 2018! 🚗❤️ We're thrilled to keep your vehicles running smoothly. Your kind words fuel our passion for great service—just like we fuel those engines! #AutoCare #TrustThePros
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🚗✨ Just a pit stop to ensure your ride is ready for the season! We're thrilled to hear you had a great experience with our team. Remember, we’ve got your back and your wheels! Enjoy the drive! 😄 #AutoCareHeroes #CustomerAppreciation
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We're blushing! 😊 Thank you for the glowing review! At Auto Care Clinic, we believe in going the extra mile—literally! 🚗 We're thrilled our team made your experience outstanding. Your trust in us means the world! #AutoCareExcellence #CustomerFirst
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🚗💨 We love saving the day, one jump start at a time! So glad our team could assist your wife and provide peace of mind. Honesty and friendly service are part of our game plan! Thanks for the stellar review! ⭐️ #AutoCare #ServiceYouCanTrust
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Thanks for the fantastic review! 🚗✨ Quick service and a friendly team? That's how we roll at Auto Care Clinic! We're all about getting you back on the road with a smile. 😄🙌 #AutoCare #CustomerLove
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🚗❤️ Wow! We love going the extra mile (literally!) for our amazing customers! It's great to hear we could help you out on such a hectic day. We’re always here to keep you rolling! Thanks for the shoutout! 🙌 #AutoCareHeroes #CustomerServiceExcellence
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Thank you for the great feedback! We're thrilled you find our service as friendly as a golden retriever and as fast as a sports car! ?? We aim to keep those wheels turning smoothly. See you next time! #AutoCareClinic #HappyCustomers
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We love hearing from our amazing customers! ? A big shoutout to Lisa for being the ultimate car concierge! ?✨ Fast, friendly service is our jam! Thanks for the recommendation, and we can't wait to see you again! #AutoCareClinic #ServiceWithASmile
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Your trust means the world to us! ? We're overjoyed to be your go-to spot for all things auto. With our friendly team and honest service, we promise to keep your ride purring! ?? #AutoCareClinic #WeLoveOurCustomers
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We're thrilled to hear our technician was able to steer you in the right direction! ?? Sometimes, a little guidance can go a long way. Thank you for trusting us with your car care! #AutoCareClinic #HelpingHands
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?? We're over the moon to hear you appreciate our crew! Great customer service is what we aim for—after all, your vehicle deserves the best! Thanks for being a loyal part of our Auto Care Clinic family. ? #CustomerAppreciation #AutoCareExcellence
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Thanks for the stellar review! ? We're all about keeping your ride running smoothly and your smile wide. ?? Your kind words make our gears turn faster! #AutoCareHeroes #ServiceWithASmile
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?✨ We’re thrilled to be your go-to auto haven! Nothing makes us happier than serving up great service, friendly faces, and complimentary snacks! ?? Thanks for spreading the word—you're the real MVP! #AutoCareClinic #CustomerAppreciation
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We're glad we could rescue you from an unwanted "carb-ocalypse"! ?? Early birds get the worm, or in this case, early service! Thanks for trusting us to get you back on the road. We appreciate your support! ? #AutoCare #EarlyServiceWins
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We're so grateful for your kind words! ? At Auto Care Clinic, we treat every car like it's our own—especially classics like that '66 Chevelle! Thanks for being part of our family since day one! ?✨ #AutoCareFamily #CustomerAppreciation
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We're revved up to hear you think we're the best! ?? Our team takes pride in keeping your ride running smooth. Thanks for trusting us with your wheels! #AutoCareClinic #BestService ?️
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?✨ Thank you for the kind words! We're thrilled your Camry is running smoothly and giving you peace of mind on those long drives. Our team always keeps an eye out—like a hawk with a wrench! ?️ Safe travels! #AutoCareClinic #HappyDriving
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Thank you for the fantastic review! We're thrilled to know that you and your son have had smooth rides with us. ?⏱️ Fast service and friendly faces—just what we aim for! Next time, we’ll throw in some coffee for the wait! ☕️ #AutoCare #HappyDrivers
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Thank you for your kind words! At Auto Care Clinic, we believe that top-notch service is the key to happy customers. ?❤️ We’re here to keep your ride running smoothly—just like our coffee! ☕️#AutoCare #CustomerFirst
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#FrontRoyal #HappyCustomer #AutoCareClinic ? Thanks for the great review, Frank! ? We're so glad you've had a great experience with us at Auto Care Clinic. #FrontRoyal #CustomerSatisfaction #HappyCustomers
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?? #CustomerService is top notch in #FrontRoyal! ? ? We care about you and your needs. ? #SmallTownCharm #CustomerCare
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⭐⭐⭐⭐⭐ Thanks Kenneth for your trust and loyalty! We're glad you enjoy our friendly and quality service. #AutoCareClinic #FrontRoyal
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so glad we could help. #AutoCareClinic #FrontRoyal #Route11Chips
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Thanks for the great review, David! We're so glad you're happy with our service and cost ? #AutoCareClinic #FrontRoyal
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Thanks for the 5-star review, Peter & Merriam! We appreciate your loyalty and it's our pleasure to treat you like family. ? #AutoCareClinic #FrontRoyal #HappyCustomers
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