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Auto Care Clinic Woodstock

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(187 Reviews)
80
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
80
Net Promoter Score ®

Business Details

Contact
(540) 459-5755

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
861 South Main Street Woodstock, VA 22664
Auto Care Clinic Woodstock's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(187 Reviews)

Verified Customer
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great Servive
Easy to use reservation system. Work completed on time at quoted price. Friendly shop
Environment.

AG
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ANITA AND WARREN G.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Friendly, accommodating, and thorough
Always friendly, easy to book appointments, and the mechanics explain things thoroughly. We are lucky to have a place like this in our little town.

JC
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Jane C.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
10
Great Service
As always, efficient and professional!
The Entire S. from Auto Care Clinic Woodstock responded on 07/14/2025 09:51 AM

We appreciate your feedback regarding your experience. It is wonderful to know that we have met your expectations. Thank you for choosing us for your automotive needs.


MD
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MELISSA D.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
9
Same day service
They were able to fit me in the same day and took care of my auto needs. Fast friendly service.
The Entire S. from Auto Care Clinic Woodstock responded on 07/14/2025 09:32 AM

We appreciate your feedback regarding your recent experience with our clinic. It is encouraging to hear that we could accommodate you promptly and provide you with efficient and friendly service. Ensuring our customers' needs are met in a timely manner is a priority for us. Thank you for choosing our Auto Care Clinic.


AC
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Alice C.
Edison, NJ
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2025
10
Courteous and helpful
My daughter and I broke down on I81 halfway between home and our destination in NC. We were towed to Autocare Clinic and were treated like queens! Jennifer behind the desk offered us much needed snacks and drinks and a friendly chat while we waited for the prognosis. Ryan was friendly and informative and such a gentleman. Would not leave for the day until we had been picked up. He kept me informed of everything as we waited for our van to be fixed and when it came time to pick it up, there were no surprises. The price was exactly as he stated and very reasonable. And we were even able to drive home without incident. Did I mention our van is 23 years old and has over 300000 miles on it? I highly recommend this place and will be forever grateful for the kindness that turned a really bad day into a really good one!
The Entire S. from Auto Care Clinic Woodstock responded on 07/10/2025 09:33 AM

We appreciate you sharing your experience with us. It is rewarding to know that our team was able to provide support during a challenging situation on the road. Ensuring our customers feel comfortable and well-informed is a priority, and it is encouraging to hear that both Jennifer and Ryan contributed positively to your visit. We take pride in our work, especially with vehicles that have been through as much as yours, and we are pleased to know that everything went smoothly with your van repair. Your recommendation is highly valued, and we sincerely appreciate your recognition of our service.


GB
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GAIL B.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Great Customer Service
Being new to the state, we needed inspection on our car. We made an appointment and were taken in a very timely manner. We were offered water and snacks. The total time was very fast. We would certainly return for any further work that might be needed in the future.
The Entire S. from Auto Care Clinic Woodstock responded on 07/06/2025 09:31 AM

We appreciate your feedback and are pleased to know that your experience with us was positive. It is our goal to provide timely service along with a welcoming atmosphere. Your intention to return for future needs is also appreciated. If there is anything else you require, please do not hesitate to reach out.


AP
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Amanda P.
Ottawa, ON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
10
Wow!
We’re in the middle of a road trip & our car started rumbling. Drove in here first thing on a Monday morning & they took us with a smile. They found the problem & the quickest safe fix that would get us on our way. Showed me the problem, sent pictures for my mechanic, patched us up and sent us along - all for a reasonable price. This is exactly the service we wanted. Am very impressed.
The Entire S. from Auto Care Clinic Woodstock responded on 07/03/2025 09:33 AM

We sincerely appreciate your positive feedback regarding your recent experience with us. It is gratifying to know that our team was able to assist you promptly during your road trip and provide a satisfactory resolution to the issue with your vehicle. We strive to offer transparent and efficient service, and we are pleased that our efforts met your expectations. Your satisfaction and comfort on the road are of utmost importance to us. We wish you safe travels on the remainder of your journey.


NS
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Natasha S.
Mount Jackson, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2025
0
Overbilled, Misinformed, and Held My Car Hostage
Quoted $978. Ended with a $2,700 bill for repairs they completed before insurance ever saw the vehicle. They claimed the car was AWD and needed matched tires and suspension. Turns out, it's front-wheel drive.

Progressive valued the work at $1,600—excluding the strut and battery the service advisor assured me would be covered.

At 3:30 Friday, they refused to release my car unless I paid $2,000.

They claimed ‘premium parts’ but replaced my Firestones with Advantas and installed a $331 no-name battery. $1,400 in struts and they didn’t even fix the damaged rims.

The original advisor walked off my call. His replacement blamed me for not knowing insurance hadn’t seen the car—information they withheld when calling to upsell more work.

They even offered to uninstall parts to match Progressive’s estimate. That says everything.

MY
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MARCIE Y.
Winchester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Excellent customer service!
Jennifer and Ryan were great at keeping me informed and walking me through what needed to be done. Jennifer greeted me and couldn’t have been more helpful to me as a first time customer. Service was timely, loaner car was a welcome surprise, and overall
Cost was reasonable.
The Entire S. from Auto Care Clinic Woodstock responded on 06/24/2025 12:51 PM

We appreciate your positive feedback regarding your experience at Auto Care Clinic Woodstock. It is great to hear that Jennifer and Ryan provided you with the attentive service you deserve, especially as a first-time customer. Ensuring our clients are well-informed and comfortable throughout the process is a priority for us. We are also pleased that you found our service timely and our loaner car to be a useful addition. Your comments regarding the reasonable cost are also valued. Thank you for choosing us for your automotive needs.


JC
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John C.
Edinburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
10
Superb work! Highly recommended
This is the second vehicle taken to the Auto Care Clinic. Both being BMW's that require precision to begin with. Auto Care Clinic was able to solve an issue with my son's car that other shops were not. If I could give them 6 stars I would.
We will be returning customers.
Highly trusted and reasonable rates.
The Entire S. from Auto Care Clinic Woodstock responded on 06/24/2025 12:53 PM

We appreciate your feedback regarding your experiences with us. It is awesome to know that we were able to address the issues with your son's BMW, especially given the precision required for such vehicles. Your continued trust in our services, as well as your support for our pricing, is highly valued. We remain committed to maintaining the highest standards in vehicle care.


Verified Customer
Woodstock, VA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/20/2025
verified customerVerified Customer
3
Went in for inspection, failed for lights, (makes sense), got quoted an egregious amount to repair them.
I'm sure they do fantastic work, I was impressed with their shop and their professionalism, however the cost was extreme to say the least. For a headlight restoration and replacement of one taillight, I was quoted almost 800 dollars. Mind you this is something anybody could do with limited knowledge and tools, plus a 20 dollar restoration kit from any auto store. Once again they were extremely polite and professional, but for the better part of a thousand dollars, it's extreme incentive to pick up some tools and watch a YouTube video, though it makes some sense, hiring only master techs probably gets expensive.
The Entire S. from Auto Care Clinic Woodstock responded on 06/26/2025 07:45 AM

We appreciate your feedback regarding your recent experience with our service. It is reassuring to hear that you found our shop to be professional and the staff polite. However, we acknowledge your concerns regarding the pricing associated with the headlight restoration and taillight replacement. We strive to ensure that our costs reflect the expertise and quality of service that our trained technicians provide. We understand that this can sometimes lead to differing opinions on value. We appreciate you talking with us when you came in for your reinspection and we are glad we did resolve any short comings.  Thank you for continuing being a great customer. 


RT
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RON T.
Edinburg, VA
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Fast service
Without an appointment, service was very quick and detailed.
The Entire S. from Auto Care Clinic Woodstock responded on 06/19/2025 09:32 AM

We appreciate your feedback regarding your recent experience at Auto Care Clinic Woodstock. It is commendable to hear that you found our service to be quick and detailed, even without an appointment. Our team strives to maintain high standards of efficiency and thoroughness, and your acknowledgment of this effort is greatly valued. Thank you for choosing us for your automotive needs.


KS
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KIMERY S.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Inspection
Service was excellent!
The Entire S. from Auto Care Clinic Woodstock responded on 06/19/2025 09:32 AM

We appreciate your feedback regarding your recent experience at Auto Care Clinic Woodstock. It is gratifying to know that you found our service to be excellent. We strive to maintain high standards in our service and your acknowledgment reinforces our commitment to that goal. Thank you for choosing us for your automotive care needs.


NF
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NELSON F.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
they are always very helpful
i am handicaped they are very helpful for me
The Entire S. from Auto Care Clinic Woodstock responded on 06/17/2025 09:32 AM

We appreciate your positive feedback regarding the assistance you received. Our team is dedicated to providing support to all customers, and it is gratifying to hear that our efforts positively impacted your experience. Your satisfaction is important to us, and we are glad to have been of help. Thank you for choosing our services.


LB
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LARRY B.
Woodstock, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Larry Buck
Everyone was kind and professional. Service was great. Will use them again.
The Entire S. from Auto Care Clinic Woodstock responded on 06/12/2025 05:51 AM

Thank you so much for the wonderful review.  We are glad we took great care of you and your vehicle.  We hope you have a great day.

Service Coupons and Posts

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We're thrilled to hear you had a great experience! 🚗✨ A clean car AND timely service? That’s just how we roll! Thanks for trusting us with your ride! #KiblersAutoCare #HappyDrivers 😄
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We're thrilled to hear you had a great experience! ? Our team loves to make sure your car is treated like royalty while keeping you smiling. Thanks for the kind words! ?? #KiblersAutoCare #CustomerLove
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Wow, "best service in the valley"? ? We’re revved up to hear that! ?? Our team works hard to keep you rolling smooth. Thanks for the love! #KiblersAutoCare #CustomerAppreciation
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Hey there! ? We're thrilled we could help your son out on his journey back to NY! Thanks for the awesome review and for choosing Kibler's Auto Care Clinic. Safe travels! #CustomerService #AutoCare
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Thank you for the kind words! ? We're thrilled to have been there for your son and to have provided top-notch service. Safe travels and congrats to your son! ?? #CustomerSatisfaction #AutoCare
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Thanks for the kind words, Wendy! ? We're glad you had a great experience and we look forward to seeing you again soon! #KiblersAutoCareClinic #Woodstock ?
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Thank you for the kind words, Tessa! ? We're so glad you had a great experience with us. We strive to provide excellent service and a welcoming atmosphere. #KiblersAutoCareClinic #Woodstock
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Thanks for the kind words, Philip A! ? We're glad Ryan was able to help you out and get your car fixed in no time. We strive to provide the best service. #KiblerAutoCareClinic #Woodstock
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#Kiblers is the place to go! Great service, friendly staff, and complimentary snacks. #Woodstock ?????
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Thanks for the great review, Kimery! We're glad you had a great experience at Kibler's Auto Care Clinic. ? We're always here to help with all your car needs! #KiblersAutoCareClinic #Woodstock
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