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Auto Care Tires & Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,175 Reviews)
86
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

Categories
Contact
(276) 466-0777

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1064 Commonwealth Avenue Bristol, VA 24201
Auto Care Tires & Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,175 Reviews)

Verified Customer
Bristol, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Repairs and inspection
First time being to this place for VA inspection. I knew my truck would need some work regardless of inspection, so I wasn't surprised. They were really nice and a seasoned mechanic did the work. I was having a hard time finding a new mechanic after my former , passed away. This place took me in immediately, they were honest, and very friendly. Breath of fresh air, really. If I have any issues, I'm confident they would resolve them for me without hesitation. Thank you all.

JT
JAMES T.
Bristol, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Reasonable and necessary work
Have been going here for years and this mechanic is top notch. They do a great job finding and fixing problems and their costs are reasonable.

KM
Ken M.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Ken said they are friendly and professional people.
Recommended

RH
Ronda H.
Bristol, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Ronda said the technicians always do what they say, have the vehicle completed on time and are very polite. They have really reasonable prices and she appreciates their service.
Recommended

RD
Robin D.
Virginia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Robin said they came and got her vehicle and brought it back.
Recommended

CI
Chris I.
Bristol, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Chris said he was pleased with the service, did exactly what was needed to the best of their ability, they had a problem with a part but were able to take care of it.
Recommended

GM
Greg M.
Bristol, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
Category: Service
Greg said the service was great. Dawn has always been good.
Recommended

AW
ASHLEY W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Fabulous
As a woman who has a really difficult time dealing with mechanics, Don’s is the best place I’ve ever taken my car. When I ask questions there’s no judgement, they are honest and they have always taken such good care of my car. I’ve been so comfortable taking my car here and I don’t think I’ll go anywhere else. Ladies, call them up!

MM
MIKE M.
Bristol, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Battery replacement
Truck was difficult to start ; barely made it to their shop. Diagnosed a faulty battery and replaced it with a new one. Autocare was very quick and professional plus truck is now operating better than ever.

AF
ART F.
Bristol, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Don’s Auto Car Care - Bristol, Virginia
The management and service technicians at Don’s Auto Care in Bristol, Virginia are first class. From the time you walk in the door, you are greeted with a smile and are treated with the utmost courtesy. Once your repairs have been made, you can leave feeling very confident, and knowing that you have gotten excellent service and great prices.

DM
DARRELL M.
Bluff City, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Rear Brake Rotors
Don and his folks replaced my rear rotors quickly and at a very good price compared to others.

JD
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JENNIFER D.
Blountville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great place
Great place to take your car! You can even wait while they work on it.

JW
Julia W.
Bristol, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Julia said they were super helpful and nice. She said the price seemed very reasonable.
Recommended

Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/28/2025
verified customerVerified Customer
3
Took way to long to get vehicle back
Made an appointment on Monday to get my vehicle and oil change a O2 sensor and an air filter it took five days to get that done and you still didn’t change my O2 sensor

JH
Jeremy H.
Bristol, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Jeremy said everything about it, happy with the tire, happy with the service, happy with the price, and his wife just made an appointment.
Recommended
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