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Auto Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(984 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

For years Auto Center has been there for the people of Chappaqua. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Chappaqua has to offer.

Auto Center was founded on the basic idea that everyone deserves respect. It is our mission to
For years Auto Center has been there for the people of Chappaqua. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Chappaqua has to offer.

Auto Center was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Auto Center the best car service in Chappaqua!
...more

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(914) 244-5136

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
480 Bedford Rd, Chappaqua, NY 10514

Affiliations

ASE
ASE - Master Certification
Technet
Auto Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(984 Reviews)

Verified Customer
Millwood, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Prompt Efficient Service!
Always a pleasure to visit The Auto Center with any of our cars! Easy to schedule service, and their diagnostic ability is amazing! They will always make time for you if you have a problem!

DS
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Dan S.
Selden, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
The Best
Every time I bring my car in they go above and beyond to provide excellent service at a reasonable price. I would send my friends and family to this place!

DC
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Dom C.
Yorktown Heights, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Outstanding
I went to the Autocenter a few days ago was having issues in the front end of my vehicle. I drop my truck off the next evening for them to look at it the following day in the morning and at 2 o’clock I received a call saying it was all done and the problem solved and did a few other things and I was happy with them.Always an experience never have an issue beautiful people they really care about your vehicle. The Autocenter highly recommended.

JM
Jeffrey M.
Katonah, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Inspection
Always friendly and accommodating. Top notch service

MA
Maggie A.
Dobbs Ferry, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Maggie said the service was great. It was quick and the staff very, very nice.
Recommended

RC
Robert C.
North Salem, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Tires, oil and inspection
In and out very quickly always great job

MJ
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Marina J.
Mount Kisco, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Excellent service as always
I came to the auto center without an appointment. Everyone was professional and friendly. My problem was resolved the same day.

DQ
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Diane Q.
Chappaqua, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Service review
Very efficient service and friendly service !
The Team A. from Auto Center responded on 06/11/2025 09:35 AM

We're glad to hear you had an efficient and friendly experience with us! It seems our team is not just good with cars but also with smiles. If there's anything else we can assist you with, just give us a shout!


Verified Customer
Bronx, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
So helpful and quick
I got a flat tire on the way to work. My job is in the complex and I was recommended Auto Zone and it was great. The employees were extremely helpful and friendly, especially Frank who helped me, and my tire was replaced by the time I got out of work. If I ever encounter anymore car issues going to work I will definitely come back. Great costumer service!
The Team A. from Auto Center responded on 06/10/2025 09:33 AM

It sounds like you had quite the adventure before your workday even started! We're glad Frank and the team could turn that flat tire frown upside down and have you rolling by the end of your shift. It’s always fantastic to know that our customers feel supported and taken care of, especially when they're on the go. If any more tire-related shenanigans pop up, you know where to find us. Wishing you smooth sailing on the road ahead!


Verified Customer
Chappaqua, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Beyond expectations
This was my first visit to Auto Center. I was concerned about the clutch on my 11 year old convertible. John was very friendly and professional, and I got a call in just about an hour or two that it was a minor issue and there was no charge for diagnosis. Couldn’t be happier. Thanks!
The Team A. from Auto Center responded on 06/10/2025 09:33 AM

It's great to hear that your first visit went smoothly and that our team could put your mind at ease regarding your clutch concerns. John is known for his friendly charm and professional expertise – he must have been on his best behavior! We're glad to hear it was just a minor issue, too. It’s always a win when you don't have to break the bank for a diagnosis. We value having customers like you and look forward to keeping that convertible running smoothly for years to come!


JO
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Jennifer O.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Excellent customer service
My son needed the rear brakes repaired in his car. It was easy to get an appointment and the service was completed in a few hours. The price was very reasonable. Frank and John and very easy to speak to and readily answered any questions we had. Would highly recommend the Auto Center.
The Team A. from Auto Center responded on 06/08/2025 09:34 AM

We appreciate you sharing your experience! It sounds like you and your son had a smooth pit stop at our Auto Center. We're glad that Frank and John could help, and it's great to hear you found our pricing reasonable. If only car repairs came with a side of popcorn, right? Your recommendation means a lot to us, and we’re here whenever you need a tune-up. Drive safely!


SM
Sean M.
Chappaqua, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Quick and fantastic service
First time I used auto center was today. It went very very well. Diagnosed problem quickly and fixed it. Did not overcharge me at all. Wish I came here earlier years ago. Will be back.
The Team A. from Auto Center responded on 06/08/2025 09:34 AM

We’re delighted to hear that your first visit went so smoothly! Quick diagnostics and fair pricing are part of our game plan. It's great to know that you're already planning your next round with us. We like to think of our customers as part of the family – the kind that actually enjoys visiting. Here's to more hassle-free visits in the future!


JO
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Jennifer O.
Pleasantville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Excellent, speedy service
As usual, I am very pleased with the service that I received at The Auto Center.
Dropped my car early in morning for an air conditioning repair and had it back by early afternoon. The shop is clean and well run. Service technicians really know their stuff!
The Team A. from Auto Center responded on 06/07/2025 09:36 AM

We appreciate your fantastic feedback! It's great to hear that our team got your air conditioning back to its cool self in no time. A clean shop and knowledgeable technicians are our secret ingredients to keeping our customers happy—like the perfect recipe for a summer day! Here's to smooth driving and breezy rides ahead.


TW
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Tami W.
Mount Kisco, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Old School Values and Service
Went in for a recall on my Subaru and the dealership gave me a list of items that needed attention, amounting to $1,600. Frank and team took a look and $130 later, I was good to go. Trustworthy and quality service. What a gem... I will gladly give them my $1600 when my car needs those items actually tackled.
The Team A. from Auto Center responded on 06/06/2025 09:35 AM

It's fantastic to hear that you had such a positive experience with us! It seems Frank and the team have a knack for finding hidden treasures in the car repair world. Who knew a potential $1,600 list could be whittled down to a mere $130? Rest assured, we’ll be ready with our tools and smiles when you're ready to tackle those necessary repairs. Quality service and trust are the cornerstones of what we do, and your feedback makes our day!


CB
Carol B.
Chappaqua, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Service
Was very pleased with the service I received. I took my car in the night before my appointment and it was returned to me before noon the next day. I think they were very thorough.
The Team A. from Auto Center responded on 06/04/2025 09:35 AM

We’re glad to hear that you had a positive experience with our service! It sounds like our team pulled off a successful overnight operation—your car must have been pretty cozy! We appreciate your recognition of our thoroughness and look forward to keeping your vehicle in top shape.


Displaying Review 1 - 15 of 984 in total
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