business image

Auto House Of Luxury

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(52 Reviews)
-25

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-25
Net Promoter Score ®

Business Details

About

Our used car service & auto repair facility located in Plantsville is equipped with the latest equipment to handle domestic and imported car servicing. We also offer state-of-the-art auto detailing services that will make any used car look brand new. Call (860) 276-2100 to get a quote from our auto detailing professionals and see your Our used car service & auto repair facility located in Plantsville is equipped with the latest equipment to handle domestic and imported car servicing. We also offer state-of-the-art auto detailing services that will make any used car look brand new. Call (860) 276-2100 to get a quote from our auto detailing professionals and see your vehicle transformed with a sparkling new look ...more

Categories
Car Maintenance, Auto Repair, Repair Shop
Contact
(860) 276-2100

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
910 Meriden-Waterbury Turnpike Plantsville, CT 06479
Auto House Of Luxury's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(52 Reviews)

VM
gravatar
Vania M.
Kensington, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/12/2025
0
Worst experience I have ever had
We came in ready to buy a vehicle, but Kyle in finance was so aggressive and unprofessional that we walked away. He flat-out refused to show me my loan paperwork or explain anything. When I asked simple questions, he became extremely aggressive and dismissive, cutting me off and saying, “Do you want the car or not?”

I have never, and will never, sign for a car without seeing the loan details. His refusal to provide that basic information was shocking. On top of that, he yelled at me in front of my children and other customers, stood over me, called out my name loudly, and demanded that I “look at him when he is speaking.” When we called out his behavior, he denied it — even though my child recorded the entire interaction. As we got up to leave, he followed us, continuing to argue, before finally walking away mumbling.

This was one of the most aggressive, humiliating, and unprofessional experiences I’ve ever had as a customer. We refused to do business with Kyle, and I would strongly warn others to be cautious.
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