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Auto-Lab Complete Car Care Center of Jenison

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(88 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

What Started As a Single Store Quickly Grew to 5 Different Locations
Due to the success and growth of these sites, the company made the strategic decision to begin expanding and franchising in 1992! Since that time, Auto-Lab® has grown to more than 20 different locations throughout Michigan, Indiana, Iowa, Florida, Connecticut, and
What Started As a Single Store Quickly Grew to 5 Different Locations
Due to the success and growth of these sites, the company made the strategic decision to begin expanding and franchising in 1992! Since that time, Auto-Lab® has grown to more than 20 different locations throughout Michigan, Indiana, Iowa, Florida, Connecticut, and Texas!

As ASE certified technicians, we provide reliable service for most of the major auto repairs. Additionally, we can help you avoid future repairs and downtime with our computer-diagnostics, inspections and regularly-scheduled maintenance. Auto-Lab® keeps you on the road and safe on the go!
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(616) 667-0150

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
279 Baldwin St Jenison, MI 49428

Affiliations

ASE
BBB
Auto-Lab Complete Car Care Center of Jenison's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(88 Reviews)

RB
RON B.
GRANDVILLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Good job
On time and quick finish

JB
JON B.
Jenison
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
Truck work
I would recommend them to everybody

EN
EVERETT N.
MCGILL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Needed auto repairs
They are everything you could ever want in an auto repair business
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 05/19/2025 12:00 PM

We appreciate your feedback and are glad to hear you're satisfied with our services! Your support means a lot to us.


CD
CURTIS D.
Jenison
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Amazing
Great communication
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 05/19/2025 11:58 AM

We appreciate your feedback on our communication; it's essential to us. Thank you for choosing Auto-Lab Complete Car Care Center.


LV
LESLIE V.
GRANDVILLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Timely and accurate repair.
Auto Lab did a great job of diagnosing my 2011 Jeeps problem and fixing it in a timely manner.
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 05/12/2025 07:57 AM

We appreciate your feedback and are glad to hear that we could effectively diagnose and fix your Jeep's issues promptly. Your satisfaction is important to us.


WC
WALTER / SHERI C.
Jenison
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Welcoming and friendly
Fast, friendly, reasonable prices, great service.
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 05/12/2025 07:55 AM

We appreciate your positive feedback and are glad you experienced our fast, friendly service at reasonable prices. Your support is valued.


WF
WILLIE F.
GRAND RAPIDS
Chevrolet Corvette Base
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Good job
They are the best I no love the work lab is everything
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 05/05/2025 12:18 PM

We appreciate your positive feedback and are glad to hear you are satisfied with our services. Your support means a lot to us.


JA
JACCI A.
Jenison
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
9
AC performance check
Very helpful, informative and very professional.
Would recommend to anyone who needs maintenance done on their vehicle.
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 05/05/2025 12:15 PM

We appreciate your recommendation and are pleased to hear that you found our service helpful and professional. Your support is valued.


KV
KENDRA V.
Jenison
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Quick, reliable & Trustworhy
After experiencing some issues, they were able to get us in next day to take a look at my car. Not only did they find the leak, but they gave us a quote to get repairs done. Their racing is very competitive and I know my car is in great hands!
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 04/28/2025 08:52 AM

We appreciate your feedback and are pleased that our team efficiently addressed your car's issues. Your confidence in our service is valued.


DG
DENNIS G.
HUDSONVILLE, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Very good service they fixed my car correctly. I picked it up went home Ann’s found it leaking a lot of fluids. Went back they took another day to fix it right. They also give a two year guarantee on everything that they did.
Very good place to go to fix your vehicle. They honest and trustworthy.
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 04/28/2025 08:49 AM

We appreciate your positive feedback regarding our honesty and trustworthiness. Your satisfaction is important to us, and we value your support.


SR
gravatar
SCOTT R.
GRANDVILLE, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Honest Auto Care by people who care!
Ron and Sean do a great job! they are no nonsense and straight forward. Ron makes everything clear and easy to understand. they are efficient and pay attention to the details.

Thank you Gentlemen!
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 04/21/2025 07:23 AM

We appreciate your positive feedback regarding our team's clarity and attention to detail. Your support reinforces our commitment to quality service.


MB
gravatar
MARC B.
Jenison
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great Service, Friendly people
Been taking my car there for a while and always get great service at the Jenison location. Trust them enough to even take my 69 Camaro to them.
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 04/21/2025 07:23 AM

We appreciate your continued trust in our services and are pleased to hear that you are satisfied with your experience at our Jenison location. Your support means a great deal to us.


DH
DAVID H.
Jenison
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Friendly Quality Service
The good folks at Auto-lab Jenison have been my go-to service team for years. I trust them with basic maintenance, as well as diagnosing and repairing more complex issues. This recent visit was a simple oil change. I dropped my car off about 4pm the day before my appointment. An hour later, they called to let me know my car was ready. Thanks!
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 04/14/2025 11:52 AM

We appreciate your continued trust in us for your automotive needs and are glad to hear about your positive experience. Your support reinforces our commitment to quality service.


JG
JOSH G.
GRANDVILLE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Satisfied
Went in for an alignment wheel was off a little got me fixed right away . Honest and fair business.
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 04/14/2025 11:51 AM

We appreciate your positive feedback regarding our prompt service and commitment to honesty. Your support is invaluable to us.


EG
ERNSTO G.
GRAND RAPIDS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Excellent service
Upon arrival the service staff went over what to expect before service can begin so no surprises would occur, went ahead and performed the service that was needed and did an excellent job. My vehicle is in excellent mechanical condition and the service manager did a great job. Thanks!
Cullen S. from Auto-Lab Complete Car Care Center of Jenison responded on 04/07/2025 08:13 AM

We appreciate your feedback and are pleased to hear you had a positive experience with our service team. Your vehicle's excellent condition is our priority.

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