business image

Auto Max

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
85
Net Promoter Score ®

Business Details

About

Auto Max is your one-stop shop for all auto repair needs in the city of Pearland, TX. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely. Auto Max is your one-stop shop for all auto repair needs in the city of Pearland, TX. We specialize in automotive repair and maintenance. No matter the type of vehicle you drive, our team has the knowledge to provide you with professional service to ensure your vehicle runs smoothly and safely.

Categories
Transmission Repair, Auto Repair, Auto Maintenance
Contact
(713) 433-3000
Opening in 32 minutes
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 4:00 PM
Sun
closed
* Central Time (Us & Canada)
11313 Shadow Creek Pkwy Pearland, TX 77584
Auto Max's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)

BD
BABINEAUX D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
1st time customer
Went to get an oil change. Excellent customer service. Got me in out pretty fast. Was very comfortable in the waiting area, watching TV and drinking a cup of coffee. I really enjoyed the visit. And I definitely will be back.

JB
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javed B.
Pearland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Friendly service
Customers service was good.
I will definitely going back.
Your Trusted Service Team a. from Auto Max responded on 07/03/2025 09:42 AM

We appreciate your feedback and are glad to hear that you had a positive experience with our customer service. It's always great to know we made your visit enjoyable. We look forward to welcoming you back for round two—hopefully with even better experiences ahead!


MR
MINK R.
Mercedes-Benz S560e
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Excellent service and great price
Had accidentally torn off a lever to the charging module for my car. Looked at how to fix it and it involved taking the whole back bumper off and would have taken more tools and time than I wanted to invest in. Took it to Automax and 3 hrs later it was as good as new and for a good price. Would definitely use again.
Your Trusted Service Team a. from Auto Max responded on 07/02/2025 09:41 AM

We appreciate your incredible feedback! It sounds like you dodged a bit of a DIY disaster there, but we're glad you trusted us to get your car back in top shape without the bumper gymnastics. We're always here to tackle those tricky repairs and save you some quality time (and maybe a few tools!). Looking forward to the next fix—hopefully, it’ll be something that doesn’t involve the back bumper!


JS
Jason S.
Pearland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2025
verified customerVerified Customer
Category: Service
Jason said their communication was pretty clear, they let him know what was going on, and the service was fast.
Recommended
Your Trusted Service Team a. from Auto Max responded on 06/22/2025 09:40 AM

We appreciate your feedback and are delighted to hear that our communication hit the mark. It's always our goal to keep you in the loop while getting things done in record time. If there's anything else we can do to keep that momentum going, just let us know!


AG
ALVIN G.
Mercedes-Benz C350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Completely Satisfied
Absolutely the best auto service experience I've had. Phil and Leo are the best!
Your Trusted Service Team a. from Auto Max responded on 06/21/2025 09:42 AM

We're delighted to hear that you had such a fantastic experience! It sounds like Phil and Leo are running an auto service dream team. We'll make sure they get the recognition they deserve for their hard work. We're on a mission to keep the wheels turning smoothly, and feedback like yours fuels our drive. Here's to many more delightful trips to Auto Max!


AD
Anthony D.
Houston, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Anthony said he's been enjoying the services better now with the new management. He looks forward to going back.
Recommended
Your Trusted Service Team a. from Auto Max responded on 06/18/2025 09:40 AM

It's great to hear that you're enjoying our services under the new management! We're working hard to keep things fresh and invigorating, so it's nice to know it's making a positive impact. Your anticipation of your next visit is music to our ears – let's keep that good vibe going!


RD
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ricardo d.
Pearland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Great Service
Took my car to get the oil changed and tires rotated. The work was done quickly and very good customer service.
Your Trusted Service Team a. from Auto Max responded on 06/13/2025 09:42 AM

We're glad to hear that your oil change and tire rotation were completed efficiently and with a smile! Speedy service is our middle name, and we always aim to treat our customers like royalty—minus the crown, of course. We appreciate you taking the time to share your positive experience with us!


LY
Leanne Y.
Pearland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Leanne said they were very attentive as soon as she walked in, so it was very easy with no problems.
Recommended
Your Trusted Service Team a. from Auto Max responded on 06/09/2025 09:40 AM

We're glad to hear that your experience was as smooth as a well-oiled engine! Our team prides itself on being attentive, and it's great to know that you felt right at home from the moment you arrived. We're always here to make your vehicle shopping experience seamless. Here's to many miles of happy driving ahead!


LH
lisa h.
Pearland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Happy with my experience.
This is the second time that I have used Auto Max in Shadow Creek. Both times I have left feeling satisfied with work performed. Leo is an excellent communicator and I really like that he sends video of diagnostics. Auto Max has exceeded my expectations and above all, I feel that Leo and his team are honest, knowledgeable and I have found their pricing to be exceptional. Never have I ever left the shop feeling that I was duped or over charged. Added bonus they also sell tires and they do body work. My only regret is that I didn’t find them sooner.
Your Trusted Service Team a. from Auto Max responded on 06/03/2025 09:40 AM

It's great to hear that you had another positive experience with us at Auto Max in Shadow Creek! We’re glad Leo’s communication style and those snazzy diagnostic videos are hitting the mark. It sounds like he’s not just fixing cars but also fueling your confidence, which is what we aim for. And we get it—finding a reliable shop can feel like searching for a unicorn. We're just happy that you’ve found your home away from home (for your vehicle, at least). With our tire sales and body work capabilities, you can think of us as your one-stop shop for all things automotive. Here's to many more miles of happy driving!


AC
ADRIANA C.
Houston, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
10
Very nice and professional
I had great customer service. Phil is a great person very professional.
Your Trusted Service Team a. from Auto Max responded on 05/29/2025 09:40 AM

We’re glad to hear that you had an excellent experience with our customer service! Phil certainly knows how to make a good impression; we might even start calling him “The Professional” at this rate. It’s great to know our team is making a positive impact. If you need anything else, feel free to reach out!


EI
Esther I.
Pearland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
Category: Service
Esther said the service was excellent.
Recommended
Your Trusted Service Team a. from Auto Max responded on 05/18/2025 09:41 AM

We appreciate the positive feedback about our service. It’s wonderful to know that we hit the mark for you. Our team works hard to ensure you have a great experience, and reviews like yours keep the motivation high. Come back anytime—there's always more where that came from!


JJ
John J.
Pearland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
Category: Service
John said that he was in and out very quickly, and they did not try to up-sell him.
Recommended
Your Trusted Service Team a. from Auto Max responded on 05/17/2025 09:43 AM

We appreciate you taking the time to share your experience. Getting in and out quickly is our goal, and we're glad to hear we hit the mark without the upsell dance. It's nice to know you left with exactly what you needed and not an armful of accessories you didn't ask for. Looking forward to your next visit, where we promise the same speedy service with a side of zero pressure!


OO
Olu O.
Pearland, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
Category: Service
Olu said it was good and everything went good.
Recommended
Your Trusted Service Team a. from Auto Max responded on 05/14/2025 09:40 AM

We're glad to hear that everything went smoothly during your visit! It's always a great day when things align perfectly. If you have any stories or experiences to share, we'd love to hear them. Here's to many more good experiences ahead!


Verified Customer
Pearland, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Fast service
Friendly and accommodating to my questions/needs
Your Trusted Service Team a. from Auto Max responded on 05/12/2025 09:40 AM

We're glad to hear you felt at home with us! Our team is all about making the car-buying journey as smooth as a freshly paved road. If you have more questions or needs, you know where to find us—keeping those curiosity levels high!


BC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Excellent business
I was referred by a friend when I had tire trouble this morning. They provided excellent expedited service at a very fair price. Very comfortable environment as well. Thank you!
Your Trusted Service Team a. from Auto Max responded on 05/11/2025 09:41 AM

It's great to hear that your friend had your back and sent you our way! Tire troubles can really throw a wrench in your day, so we're glad to hear you experienced excellent service with a side of comfort. We believe that a smooth ride should begin the moment you step in the door, and we're happy to have made that happen for you. We appreciate your support and hope your tires are now rolling along just how they should!


Displaying Review 1 - 15 of 31 in total
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