Our company is built on service and satisfaction, and nowhere is this more evident than in our staff. Our owner Rick Hetherington is a “car-guy” through and through. Since graduating from vocational school and rising through the ranks at Porsche dealership, Rick always wanted to do it “his way”. This translated into a factory quality Our company is built on service and satisfaction, and nowhere is this more evident than in our staff. Our owner Rick Hetherington is a “car-guy” through and through. Since graduating from vocational school and rising through the ranks at Porsche dealership, Rick always wanted to do it “his way”. This translated into a factory quality service center without the factory hassle and prices. Mom helped out in the beginning and still runs the front office. ...more
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Verified Customer
This is not how an honest business should operate. I felt pressured to pay to avoid conflict or retaliation. I’ve requested that the business make this right. If they don’t respond appropriately, I will be filing a formal complaint with the Massachusetts Attorney General’s Office.
Future customers: make sure you get an estimate in writing before allowing any work to begin.