Business Solutions
English French Canadian
SureCritic / Auto Repair / Automotive Alternative
business image

Automotive Alternative

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,262 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
91%
4 stars
5%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Automotive Alternative, Inc. is a family-owned and operated business delivering honest and professional auto repair and maintenance services for our customers in Pensacola, Florida, and surrounding areas. Our ASE (Automotive Service Excellence) professional technicians utilize today’s latest automotive technology and are equipped to Automotive Alternative, Inc. is a family-owned and operated business delivering honest and professional auto repair and maintenance services for our customers in Pensacola, Florida, and surrounding areas. Our ASE (Automotive Service Excellence) professional technicians utilize today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Because Automotive Alternative is a certified Napa Auto Care Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business.
We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our
own. Stop in and visit the cleanest and most professional shop in North West Florida. ...more

Categories
Auto Repair, Auto Maintenance, Import Auto Repair
Contact
(850) 857-1222
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6426 Pensacola Blvd Pensacola, FL 32505-1702
Get Directions
Automotive Alternative's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,262 Reviews)
Write a Review
Recent Reviews
LH
Lawrence H.
Cantonment, FL
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Lawrence said they did the work he wanted done but there was some underlying issues that he had to get done somewhere else. They were quick and they were efficient.
Recommended
RC
Ron C.
Pensacola, FL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
Category: Service
Ron said they followed through with everything they said they would.
Recommended
Verified Customer
Pensacola, FL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Weird rear end noise
I had my car checked out due to a strange noise I heard in the area of the passenger rear tire. Everyone I dealt with was courteous and professional. I left knowing I could safely travel out of state. As a woman, this is a great comfort. Thank you.
CY
gravatar
CAROL Y.
Pensacola, FL
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Oil Change
Service was done in a minimal amount of time of time. Told me what additional service was needed. I Appreciated the time to explain the car repairs in detail.
TP
gravatar
TRACY P.
Pensacola, FL
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Transmission serv cabin filter
Excellent, professional service. Great pricing. Trustworthy.
KM
gravatar
KATRINA M.
Cantonment, FL
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great service provider
I trust these guys to keep my old pickup truck working. They do a great job!
Verified Customer
Pensacola, FL
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
We trust them!
My husband and I were skeptical about getting work done in/by automotive shop due to past experiences. However, we were pleasantly surprised by Mike and his team. We’ll be sticking with them from now on!
TL
Terry L.
Florida
Jeep Grand Cherokee
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/01/2025
verified customerVerified Customer
Category: Service
Terry said they left a bolt off of a part when working on his vehicle, they need to go over everything when they're done to make sure it's right.
Recommended
WE
gravatar
WINSTON E.
Pensacola, FL
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Best auto repair shop in town
Honest work at good price!
DW
gravatar
DEWEY W.
Cantonment, FL
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Proffesionals
Got in and out for oil change/fluids check in an hour! Theses guys have it together.
GB
Glenn B.
Gulf Breeze, FL
Jeep Wrangler
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/17/2025
verified customerVerified Customer
Category: Service
Glenn said they did a good job and were timely, he was very happy. He has recommended them.
Recommended
AA
gravatar
ANTHONY A.
Pensacola, FL
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
2018 Tacoma
Gave great recommendations regarding repair plan that didn’t drain the wallet. Tacoma is running great with no issues. Felt like a true and honest business, will return for future services.
BW
gravatar
BOBBY W.
Pensacola, FL
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Oil/filter change
Always excellent and knowledgeable.
RW
Ronald W.
Pensacola, FL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Ronald said they did an outstanding job, got to it quickly and took care of it.
Recommended
AL
gravatar
Amanda L.
Pensacola, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
Flawless Transmission Repair
We had to have our transmission repaired and Automotive Alternative was amazing! Wish I could give 10 stars! This shop is honest, personable, experienced, reasonably priced, and quick to repair. We only take our cars here for servicing. We especially like they are Veteran affiliated. Thank you for such great service! It’s nice to know you can trust people not take advantage of you.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.