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Automotive Experts

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(94 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
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0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

For over 20 years, King County drivers have depended on the certified mechanics at Automotive Experts in Kent, Washington, for all of their auto repair needs. Whether it’s a strange sound or a shaky steering wheel, our car care specialists can efficiently fix your vehicle the first time around. At our AAA-approved car repair shop, you’ll For over 20 years, King County drivers have depended on the certified mechanics at Automotive Experts in Kent, Washington, for all of their auto repair needs. Whether it’s a strange sound or a shaky steering wheel, our car care specialists can efficiently fix your vehicle the first time around. At our AAA-approved car repair shop, you’ll always receive high-quality services at a fair price. Our technicians have decades of experience and can work on all makes and models. We’re passionate about earning your trust and loyalty through honest communication and superior customer service. We stand behind our work with a 24-month/24,000-mile warranty. Whether you need a minor repair or a major overhaul, our mechanics are happy to help. For stellar car services you can trust, contact Automotive Experts today. ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(253) 638-2886

Business Hours

Mon
10:00 AM - 5:00 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
15323 SE 272nd St #104 Kent, WA 98042
Automotive Experts 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(94 Reviews)

JW
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Jeff W.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2025
verified customerVerified Customer
10
Automotive Experts - What a great team.
The team here at this Automotive Experts is Fantastic !!! They never fail to fix any issues our family cars have, not only are they great at what they do but do it with care and passion with lots of caring. That is something you don't see much of anymore and it's refreshing. Thanks Nic and Ryan for all you do for our 4 cars. :)
Manager from Automotive Experts responded on 07/21/2025 09:39 AM

We’re over the moon to hear that our team has hit the sweet spot for you and your family’s cars! It sounds like Nic and Ryan really know how to keep your wheels spinning smoothly, and we agree—caring and passion are like the secret sauce in automotive service. We appreciate you choosing us for your vehicle needs and for recognizing our team's dedication. Here's to many more years of keeping your 4 cars road-ready!


JQ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Smooth Ride
We were still running on factory suspension. Didn’t realize how bad it was but at least we know now we got the most use out of it. We had creeks and clunking issues. They did full suspension work and now our car is good for another 150k miles. We got it back the same day as well! You guys are amazing and we’re ready for the weekend! Drives brand new!!!
Manager from Automotive Experts responded on 07/20/2025 09:39 AM

We appreciate you taking the time to share your experience! Running on factory suspension is like still using your high school backpack—sometimes you just need an upgrade to really enjoy the ride. It's great to hear that the clunks and creeks are now a thing of the past, and you’re ready to hit the road for many more adventures ahead. Our team takes pride in getting your vehicle back to a like-new condition, and same-day service? That's just how we roll! Enjoy the weekend and those smooth drives!


ML
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Mr./Ms. l.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Tacoma service
Nick and Ryan are the best as always. Never a disappointment.
Manager from Automotive Experts responded on 07/19/2025 09:41 AM

We appreciate you taking the time to share your experience! Nick and Ryan certainly know how to keep the bar high. It's great to hear that we continue to meet your expectations—it's practically in their job description to impress! Your support means the world to us, and we look forward to keeping the good times rolling!


MM
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Marc M.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
8
These guys are pretty good..and fair..
Been going here for a few years...They are pretty good up front and fair.
Manager from Automotive Experts responded on 07/05/2025 09:38 AM

We appreciate your support over the years! It’s great to hear that you find us upfront and fair. We strive to keep things as transparent as a freshly washed windshield. Your loyalty means a lot to us, and it’s always a pleasure to serve you. If there's anything else we can do to keep your rides smooth, just let us know!


DH
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Don H.
Auburn, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Oil Change Coolant Flush
I appreciate the attention to detail and the consistent quality of the technician's work. I only drive an average of 500 miles a month. I assumed that I only needed to do fluid services every 5,000 miles. I now better understand the importance of servicing a vehicle at least every 6-month regardless of miles.

In this visit, my coolant flush was way overdue. The tech did an absolutely great job of cleaning the cooling system and the overflow reservoir. That extra effort is very much appreciated and it helped me better understand why I should schedule my next appointment before ending this appointment.

I also appreciate the thorough inspection report. It allows me to schedule and budget services to keep my vehicle in good working order. The techs are willing to discuss my options and to understand the maintenance process required.
Manager from Automotive Experts responded on 06/28/2025 09:41 AM

It's fantastic to hear that you had such a positive experience with us! Attention to detail is our middle name (okay, not really, but you get the point). We're glad our techs could help educate you about the importance of regular service beyond just mileage. Who knew maintaining a vehicle could feel like a fun math problem?And a big hat tip to our tech team for that coolant flush; it sounds like they really rolled up their sleeves to ensure everything was in tip-top shape. Those thorough inspection reports are like the ultimate vehicle report cards — helping you keep your car in top performance while letting you play the budgeting game. We appreciate you taking the time to share your experience, and happy driving (and scheduling)!


JW
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Jeff W.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Needed headlight fixed
This team of Ryan and Nick are fantastic. Called cause I had a headlight out, they said come on in and had it replaced in a jiffy, plus they checked out all the other lights at no charge. What a great team, glad I found them, now they take care of all 4 of our families cars, mine the wife’s and our 2 grown kids.
Manager from Automotive Experts responded on 06/28/2025 09:41 AM

It sounds like Ryan and Nick are running a one-stop shop for family car care, and we're delighted to hear they’ve made such a positive impression! Mastering the art of headlight replacement in a jiffy while checking all the other lights for free is quite the superpower. It's great when you find a team that you can trust with not just one car, but the entire family fleet. Here’s to many more hassle-free visits and well-lit adventures ahead!


SF
Samuel F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Honest and thorough diagnosis
Gave me a second opinion and went into details that allowed me to make a mm informed decision.
Manager from Automotive Experts responded on 06/26/2025 09:40 AM

We're glad to hear that you found our second opinion helpful! Making informed decisions can sometimes feel like an Olympic event, and we're just here to be your trusty coach. It's fantastic to know that our detailed insights made a difference for you. If you have any more questions or need further assistance, feel free to reach out!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Honest, quality work
As an out of town visitor, it’s always a challenge to find trustworthy service without a word of mouth recommendation. Automotive experts provided exactly what anyone needing a repair could want! They gave a fair quote, performed the service in a timely fashion and kept me updated on their progress throughout. I didn’t feel pressured or sold to. Can’t recommend them highly enough!
Manager from Automotive Experts responded on 06/22/2025 09:38 AM

It's always a pleasure to hear from our visitors, especially those brave souls navigating the wild world of vehicle repairs without a local map! We're glad you found our service to be trustworthy and timely. Our team prides itself on clear communication and fair quotes, so it’s great to know that resonated with you. If your travels bring you back our way, we’ll be here, ready to tackle any automotive adventures you encounter. Safe travels and happy driving!


LY
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Leroy Y.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Always friendly and estimates are accurate.
Work is excellent and timely. Never any surprises!
Manager from Automotive Experts responded on 06/21/2025 09:39 AM

It's great to hear that you found our work to be excellent and timely! We aim to keep things as smooth as a freshly paved road, right? We're all about making sure our customers are well-informed without any surprises along the way. Your support means a lot to us!


JW
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Jeff W.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Checkup for my daughters car after drive back from college
Love this team at Automotive Experts they checked my daughter’s car out. Did oil change, windshield wipers said the car is looking great. Runs like a charm. Gotta love it.
Manager from Automotive Experts responded on 06/21/2025 09:39 AM

It's wonderful to hear that you had such a positive experience with our team! We're like a well-oiled machine when it comes to car care, and we're delighted to know your daughter's car is running like a charm now. Just remember, every great ride needs a trusty pit crew, and we're happy to be part of that for you. Safe travels and enjoy the open road!


RF
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Robert F.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
10
My new home when it comes to my vehicles
Very reasonable and honest. They will be my automotive repair shop from now on. Great service and they make you feel welcome and appreciated.
Manager from Automotive Experts responded on 06/04/2025 09:38 AM

We're glad to hear that you found us to be reasonable and honest. It's what we aim for – no hidden surprises, just good old-fashioned service. We're delighted you've chosen us as your go-to automotive repair shop. Our team loves making everyone feel welcome and appreciated because, let’s face it, who wants to hang out in a workshop that feels like a dungeon? Here’s to smooth driving and happy rides ahead!


RF
Robert F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Great Auto Shop
Very professional and reasonable auto shop. In my case(s) they never tried to sell me on unnecessary repairs or problems. They are my auto shop for life!!!
Manager from Automotive Experts responded on 06/01/2025 09:39 AM

It's always refreshing to hear about an auto shop that puts honesty and professionalism first! We’re glad to see you found a place that’s more interested in keeping your car running smoothly than in upselling unnecessary repairs. It sounds like you've hit the automotive jackpot! Your loyalty means a lot to us, and we’re ready to keep your wheels turning for years to come.


Verified Customer
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Automotive experts Covington
Always honest with great service. Highly recommend this shop
Manager from Automotive Experts responded on 05/25/2025 09:41 AM

We appreciate your positive feedback and are glad to hear you value our honesty and service. It’s always our goal to keep things straightforward and ensure our customers leave with a smile. Your high recommendation is our new favorite accessory!


JW
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Jeff W.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Great work by a great team
Love this team, they work so hard to ensure your car is taken care of and are always there for you.
Manager from Automotive Experts responded on 05/24/2025 09:40 AM

It's great to hear that you're enjoying your experience with our team! We pride ourselves on being dedicated to your car's well-being, and it's always nice when that hard work is recognized. We're here to keep your ride running smoothly, so let us know if you ever need anything. Your car and our team? A match made in automotive heaven!


WD
William D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2025
verified customerVerified Customer
10
Great Job
Great. Job thankyou, fast work, Great communication, highly recommended and will use Automotive Experts again.
Manager from Automotive Experts responded on 05/15/2025 09:39 AM

We appreciate your feedback and are glad to hear that you had a positive experience with us. It sounds like our team managed to hit all the right notes: fast work and great communication. We're all about keeping things smooth and efficient, just like a well-tuned engine. We look forward to helping you again in the future!


Displaying Review 1 - 15 of 94 in total
Service Coupons and Posts
We're thrilled to hear you had a great experience with our team! 🚗✨ We aim to make auto care a pleasure, not a chore! Thanks for choosing us—you rev our engines! 🔧💪 #AutomotiveExperts #TeamWorkMakesTheDreamWork
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We're thrilled to hear our team is keeping your wallet happy while your car runs smoothly! 💵🚗 Thanks for trusting us with your auto maintenance needs. We promise to keep the great work coming! #AutomotiveExperts #CustomerAppreciation
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We're thrilled to hear our customer service hit the spot! 🚗✨ Whether you pop in or ring us up, we're here to help with a smile (and maybe a joke or two)! Thanks for choosing Automotive Experts! #CustomerService #AutoCare
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Thanks for the thumbs up! 👍 We strive for good service that keeps you and your ride happy. 🚗💨 Come back anytime for more automotive love! #AutomotiveExperts #HappyCustomers
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Thanks for the awesome review! We're thrilled to keep your rig running smoothly and on budget. 💪🚚 Remembering appointments is just our way of showing we care - because we all need a little nudge sometimes! #AutomotiveExperts #TruckLife
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Thank you for the fantastic feedback! We strive for quick, accurate repairs without the mystery! 🚗🔧 It's great to hear our communication hits the mark too. Your appreciation keeps us fueled! 💪 #AutomotiveExperts #CustomerSatisfaction
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We love being your go-to pit stop for Uncle Bill’s adventures! 🛠️😄 Thanks for trusting us to keep your car road-ready. Here’s to many more miles and memories made on those trips! 🚗✨ #CustomerAppreciation #RoadReady
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We're revved up to hear you enjoyed our customer service and quality work! 🎉 We're always here to keep your ride running smoothly! 🚗💨 Thanks for trusting us with your automotive needs! #CustomerCare #QualityFirst
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Thank you for trusting us with your vehicle! 🚗💨 Ryan knows that keeping you on the road is key, especially for a trip to CA. We're thrilled to have provided you with friendly and efficient service. Safe travels! 🌟 #CustomerCare #AutomotiveExperts
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We're thrilled to hear you appreciated Ryan's transparency and thorough explanations! 🚗🔧 We're all about keeping you in the loop – after all, knowledge is power! Thanks for trusting us with your ride! 😊 #AutomotiveExperts #CustomerCare
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Thank you for the fantastic review! 🚗💨 We're thrilled to keep your fleet running smoothly without breaking the bank. Nick and the crew appreciate the shoutout! Here’s to more speedy repairs! #AutomotiveExperts #FleetCare
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🚗✨ Huge shoutout to our tech Ryan for being an auto superstar! 🌟 His skill and professionalism keep our wheels turning smoothly. Thanks for your kind words; we’ll keep striving for excellence! #CarCareHeroes #AutomotiveExperts
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We're thrilled to hear about your first visit! 🚗✨ No hidden fees or surprise charges here—just good old-fashioned honesty. We're ready to be your go-to for auto maintenance! Thanks for trusting us with your ride! #AutoExperts #TransparencyMatters
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🚗✨ Thanks for the glowing review! We're thrilled to be your go-to for honest advice and reliable repairs. Your trust means the world to us! Here’s to many more smooth rides ahead! 🛠️🙌 #AutomotiveExperts #TrustTheExperts
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We're thrilled to hear you enjoyed our excellent service and friendly faces! 😊 We believe a smile goes a long way—even when dealing with engines! Thank you for trusting us with your auto needs. 🚗✨ #AutoExperts #CustomerLove
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Thanks for the stellar review! 🌟 We’re thrilled to hear that Nick and Ryan keep your vehicles in tip-top shape! 🚗 No disappointments here, just great rides ahead! Keep those wheels turning! #AutomotiveExperts #CustomerSatisfaction
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We're thrilled to hear you had a fantastic experience with us! 🚗💨 Thanks for the recommendation to your family and friends—we'll keep the engines running smoothly for them too! 😉 #CustomerSatisfaction #AutomotiveExperts
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🚗✨ Thank you for the glowing review! We strive to keep your ride in 1st class condition and roll out the red carpet for our customers. Your trust means the world to us! 😊👍 #CustomerService #AutomotiveExperts
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Thank you for the kind words! We're thrilled to keep you rolling smoothly! 🚗✨ Remember, we’re always here to ensure your ride is as happy as you are. Keep visiting us for expert care! #CustomerSatisfaction #AutoCare
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We love making your car cool again! ❄️ Thank you for trusting us to diagnose your AC issue; we strive for honesty and speed! We're thrilled to have you back anytime! 🚗💨 #CustomerSatisfaction #AutomotiveExperts
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We're revved up to hear your kind words! 🚗💨 Our team truly loves keeping your ride in tip-top shape! Thanks for trusting us with your auto needs. Remember, we're here for all your squeaks and clicks! 🔧✨ #AutoExperts #CustomerAppreciation
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?? Big thanks for the shout-out! Nick and Ryan will keep your ride running like a dream. Who needs superheroes when you have our amazing team? ? We appreciate your support! #AutomotiveExperts #BestTeamEver
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Thank you for the kind words! We're thrilled to hear you've trusted us with your Audi for years. ?✨ Keep those wheels turning, and we'll keep it rolling smoothly! #AutomotiveExperts #CustomerAppreciation
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We're thrilled to hear that we hit the brakes on your car troubles so quickly! ?✨ Clear communication and budget-friendly fixes are our jam. We're ready to keep your wheels turning whenever you need! #AutomotiveExperts #CarCareMagic
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?? Big shoutout to our amazing team, Nick and Ryan! We're thrilled you love visiting us for all your car needs. Your trust fuels our passion! Thanks for choosing Automotive Experts. See you on your next ride! ?️ #CarCare #Teamwork
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Thanks for your fantastic review! ?✨ We're thrilled our team is not just giving your car a tune-up but also plotting its future adventures! ?️ It's all about keeping you and your ride road-ready. Until next time! #AutomotiveExperts #CarCare
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?✨ Thank you for trusting us with your family fleet! We're thrilled to keep all four of your cars running smoothly. Ryan, Nick, and the team are blushing! ? Here’s to many more miles together! #AutomotiveExperts #FamilyFriendlyService
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Thanks for the awesome review! ?✨ We're thrilled you trust us with your vehicle needs—especially when it comes to warranty work! We're like your car's best friend, always ready to lend a helping hand. ? #AutoExperts #TrustyMechanics
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Thanks for the awesome review! We love when our diagnostic skills shine brighter than the check engine light ??. Thanks for trusting us—neighborly recommendations are the best! See you soon for that fix! #AutomotiveExperts #CustomerCare
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Thanks for the kind words! ?? We're thrilled to hear we nailed the diagnosis and kept your wallet happy! It's great when neighbors recommend us; we must be doing something right! ? See you soon for the fix! #AutomotiveExperts #CustomerSatisfaction
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Thank you for your "so perfect" review! ? We're thrilled to have your ride running like a dream. Your satisfaction fuels our drive (pun intended)! Keep cruising, and remember—your car deserves the best! ?? #AutomotiveExperts #PerfectService
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We appreciate your fantastic review! ?? A quick oil change doesn’t have to come with a side of snooze! We’re thrilled to keep things friendly and welcoming for everyone. Here’s to many more years of smooth rides together! #AutomotiveExperts #OilChangePros
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Thanks for the love! ?? We always aim to keep you rolling swiftly while making your experience smooth. Because who likes waiting when you could be driving? ? #AutomotiveExperts #QuickService
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? Thank you for the kind words! We're thrilled you enjoyed our speedy and wallet-friendly service! We strive to keep things running smoothly—just like your car! ?? #CustomerAppreciation #AutomotiveExperts
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We appreciate the kind words! ?? We're here to keep your car in top shape without sending your budget into the stratosphere! Thanks for trusting us! #AutomotiveExperts #AffordableCare
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We're revving up with excitement hearing how much you love our service! ?? Nick and Ryan are here to steer you in the right direction every time. Thanks for the thumbs up! ? You've got great taste! #CustomerLove #AutoExperts
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