business image

Automotive Specialists

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(33 Reviews)
89

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
89
Net Promoter Score ®

Business Details

About

Automotive Specialists is a family owned and operated business located out of Tacoma, Washington. Since our beginnings in 1990, we have made it our mission to provide honest, affordable and quality services. We are a 12 bay service center with top tiered technicians who perform detailed and dependable work.

We specialize in servicing
Automotive Specialists is a family owned and operated business located out of Tacoma, Washington. Since our beginnings in 1990, we have made it our mission to provide honest, affordable and quality services. We are a 12 bay service center with top tiered technicians who perform detailed and dependable work.

We specialize in servicing cars, trucks, and SUVs, as well as motor homes and commercial fleet vehicles. It is the utmost importance to us that you receive top of the line automobile repair and get back safely on the road!

Honest, Affordable, Quality Care from our Family to Yours!

Family First!
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(253) 536-9029

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
11111 Golden Given Rd E Tacoma, WA 98445

Affiliations

BBB
ASE
AAA - Approved Auto Repair
NAPA
Automotive Specialists' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(33 Reviews)

RM
gravatar
Ron M.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2026
7
Appointment made. Appointment kept
Here goes. They're open to listening. They spoke to me like a real person. Was straight forward with shop time and days available. I arrived as agreed upon. I didn't wait. It was a diagnostic visit. Listened to my explanation of symptoms. We set an appointment. Set it for one hour. The day I showed up, was great. It was immediately pulled into the shop within 30 minutes they found the problem. At 140 an hour and it took 30 minutes I asked for a discount. (Dont ask- won't receive) I was so pleased that saving a few dollars to means that they CARE. However, owning top quality Diagnostic equipment makes a huge difference. Ive now put them into my phone book/contact list. Let the following visits be as great. I pray.
Troy J. from Automotive Specialists responded on 04/05/2026 09:45 AM

We appreciate your detailed feedback regarding your recent experience. It is encouraging to hear that you found our team attentive and straightforward throughout the diagnostic process. Our commitment to using top-quality diagnostic equipment is aimed at ensuring that we efficiently identify and resolve any issues you may encounter. Your trust in our services is valuable, and we look forward to maintaining this level of care in all future visits. Thank you for including us in your contact list.

Offers and Posts
We’re thrilled to hear you felt heard and valued! 🚗💬 Our team is all ears, ready to get your car back on the road without the wait! Here’s to more great visits ahead— we promise to keep impressing! 🌟 #AutomotiveSpecialists #CustomerCare
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Thank you for your incredible support! 🛠️ We love keeping you and your ride happy for nearly 20 years! Here's to many more miles together. 🚗💨 #CustomerAppreciation #AutomotiveSpecialists
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Thank you for your years of trust and support! 💖 We're thrilled to hear you enjoy our customer care and quality work. You keep us motoring! 🚗✨ We appreciate the recommendations! #CustomerAppreciation #AutoExperts
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Thanks for the stellar review! 🌟 Our team loves being ahead of the game and keeping our awesome clients happy! Can't wait to see you again for your next auto adventure! 🚗✨ #AutomotiveSpecialists #TeamAwesome
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Thanks for the fantastic review! 🚗💨 We take pride in being fast, friendly, and professional—like a pit crew with a sense of humor! 😄 Your support means the world to us! #AutomotiveSpecialists #FastAndFriendly
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Thanks for the awesome feedback! We're thrilled to hear you think we're great. 🚗✨ Our team is always here to keep your ride in tip-top shape! #AutomotiveSpecialists #5StarService
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Thanks for the fantastic review! We love keeping your fleet running smoothly—20 vehicles are no joke! 🚗💨 Chris is pretty great, right? We promise to keep the good vibes rolling! #HappyFleet #AutomotiveSpecialists
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Thank you for the fantastic review! We're thrilled Troy and the team could get you in and out—fast and at a great price! 🚗💨 We love keeping our customers happy (and their wallets too)! #CustomerSatisfaction #FastService
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