Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I notice most reviews are positive about Auto Quest on here so here is one not so positive (ever wonder who writes positive reviews online).
I have never ever posted a review online but felt the need too now since my life and my family"s was put at risk last evening while driving back from Orlando.
First off realize many of Auto Quest cars come from auctions (think why do dealers send trade in cars to auctions).
We bought a Toyota Solara just over a year ago from Auto Quest at a fare price. It had 123K with new looking tires (Thunderer tires, real cheap tires) . First thing needed to put new struts on because upper mounts were shot on the front struts. Then now after 7K miles need catalytic converter, torque bar, and brake switch. Ok at 130K stuff fails.
But last night when driving back the front end started to shimmy by the time we got off the highway the steering wheel was rocking back and forth.
This morning found out steel belt was coming lose on right front. Service mechanic said you were real lucky if that tire had let go at 75 it would have ripped the right front off the car. He would even let me drive the car home while waiting for the new tires. So 15 months later $3700 extra into the car.
There are three other solara's currently on the Auto Quest lot at dealer prices (Wanted to buy second one).
The black one has had three accidents, the white one has an accident with under carriage damage, and the red one has separated dash on passenger side.
Just writing as a caution, do your homework before buying from Auto Quest (remember cars from auctions.
Who put the cheap tires on the car that could have killed us on the highway? Guess we will never know.