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Avery's Automotive & Glass

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(648 Reviews)
96

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Here at Avery's Automotive & Glass we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Owings offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Here at Avery's Automotive & Glass we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Owings offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(410) 257-4900

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1997 East Chaneyville Rd Owings, MD 20736-3702
Avery's Automotive & Glass' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(648 Reviews)

SH
Sandy H.
Saint Leonard, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2025
verified customerVerified Customer
10
The best auto mechanics around!
Informative, kind and very kbowledgeable. A great experience. Would highly recommend..

CG
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Chris G.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2025
verified customerVerified Customer
10
Quality Care & Service
Very knowledgeable and communicative. Highly recommended.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 09/08/2025 09:37 AM

We appreciate the kind words about our team! It’s always our goal to be as knowledgeable as a well-read encyclopedia and as communicative as a chatty parrot. We're glad to hear you had a great experience with us, and we’re always here to help anytime you need us!


JH
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Joe H.
Huntingtown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2025
verified customerVerified Customer
10
Great shop
Handled my vehicles needs quickly and at a great price. Great staff. Definitely recommend.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 08/24/2025 09:40 AM

We're delighted to hear that we could tackle your vehicle's needs swiftly and without breaking the bank. Our staff loves to roll up their sleeves and get things done right, so it's great to know their efforts made a positive impression. We appreciate your recommendation—it's the cherry on top of our automotive sundae! Keep those wheels turning smoothly!


JO
Joe O.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2025
verified customerVerified Customer
10
Inspection
The experience was great. I had to get my vehicle inspected and they found a couple of issues and they got them repaired. The invoice was very reasonable. I will use Avery auto always and recommend them. Brock and company are great
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 08/21/2025 09:40 AM

We’re glad to hear you had a great experience! It sounds like our team had you covered from inspection to repairs—like having your own personal pit crew. We appreciate your recommendation; word of mouth is the best kind of fuel for our business. If you need anything in the future, know that Brock and the team are always here to help!


Verified Customer
Lusby, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2025
verified customerVerified Customer
10
Shocks on 21 year old car
They did a nice job replacing the air shocks on our Lincoln. It rides like a dream again.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 08/17/2025 09:39 AM

We appreciate your feedback on the air shocks replacement for your Lincoln. It sounds like you've upgraded your ride from 'meh' to 'magnificent.' Here's to smooth driving and a luxurious feel once more! If you have any other automotive dreams we can help make a reality, just let us know. Safe travels!


JJ
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Jim J.
Lusby, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Cherokee inspection
These folks are thorough and informative. Always patient and willing to explain things so it is understood.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 08/07/2025 09:39 AM

We appreciate your generous review. It's great to hear that our team could provide you with the clarity and patience you deserve. We always aim to make the mechanics of your vehicle as understandable as possible—because let's face it, we don’t want to leave you guessing what’s under the hood! Your satisfaction is what drives us.


SS
Steven S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Above and Beyond !
Very honest shop and went above and beyond to get me back on the road when stranded. Thank you very much and highly recommend!
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 08/06/2025 09:40 AM

We're delighted to hear that we could assist you during a tough situation! Honesty is our policy, and going the extra mile is just part of our service. Your recommendation means a lot to us; it's like a gold star on our shop's report card. If your car ever needs more attention, you know where to find us!


CF
Carlos F.
North Beach, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
I am always taken care of
I have had all of my vehicles windshields repaired at this shop. Their service is impecable, fast and efficient. I highly recommend them to anyone having to repair their windshield, or any other minor vehicle repairs.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 08/02/2025 09:44 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you've entrusted us with all your windshield repairs. Our team prides itself on being quick and efficient—just like a pit crew during the biggest race. Your recommendation means a lot to us, and we promise to keep pushing for that level of service. Drive safely out there!


SK
Stanford K.
Mechanicsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Customer Service
Very good customer service and all employees are very knowledgeable about their work. They went the extra mile to make sure my car was ready for me to pick up.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 07/30/2025 09:39 AM

We really appreciate you taking the time to share your experience. It sounds like our team pulled out all the stops, and we’re glad they hit the mark with both customer service and knowledge. After all, nothing says “ready to roll” like a car prepped with extra care. We’re here to make sure your ride is always in tip-top shape!


DC
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David C.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Always Great Service
First thing: Ronnie or Brock always answer the phone and are super responsive about requests for servicing our older Honda and Audi. We get in and out quickly and on schedule. The costs are reasonable. And, most importantly, we are completely confident that the quality of the service is outstanding, and everything is in order. It's a great automotive shop!
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 07/17/2025 09:39 AM

We appreciate you taking the time to share such a detailed review! It sounds like Ronnie and Brock are keeping the wheels turning smoothly for your Honda and Audi – and that’s what we like to hear! Getting in and out quickly is our version of a pit stop, and we aim to keep those costs as friendly as possible without compromising on quality. Your confidence in our services means a lot to us, and we’re glad you’ve found the right automotive shop for your needs. Here’s to many more smooth rides ahead!


MO
Mark O.
North Beach, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Great experience
I had a great experience
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 07/16/2025 09:38 AM

We're delighted to hear you had a great experience with us! It sounds like we successfully navigated the automotive jungle together. If there's ever anything else you need, we’re here to help keep your ride as smooth as butter on a hot pancake.


MB
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Monika B.
Huntingtown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Very satisfied with work completed
Very polite and knowledgeable. Made me feel like their only customer even though I know they were very busy. Had a lot more patience with me than I would have had. Explained things in layman's terms without making me feel inadequate and went above and beyond in tweeking things I didn't know needed fixing.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 07/15/2025 09:37 AM

We appreciate you taking the time to share your experience. It sounds like our team has outdone themselves by making you feel like the star of the show, even while juggling a busy schedule! Providing clear explanations is our version of a customer service magic trick—no pulling rabbits out of hats, just ensuring you feel completely comfortable with the process. We’re glad to hear we could go the extra mile for you, making sure everything in your vehicle is just right. Here’s to many smooth rides ahead!


Verified Customer
Prince Frederick, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/08/2025
verified customerVerified Customer
8
Oil and Filter change
Never had a bad day at Avery's! Helpful staff, easy to get to and always on time.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 07/13/2025 09:39 AM

We appreciate you taking the time to share your experience with us. It's great to hear that our team has been helpful and that you find it easy to swing by. We're all about efficiency here, but maybe we should add a "fun day" option too. If there’s ever anything more we can do to earn that fifth star, we'd love to know! Your feedback keeps us on our toes.


ME
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Mike E.
Owings, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2025
verified customerVerified Customer
9
They had reading material while waiting
They had reading material there while you wait, the wait wasn't long at all and Ron the receptionist was friendly and polite.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 07/12/2025 09:41 AM

We're glad to hear you enjoyed your wait time with us, and we can't resist a good reading material selection either! It sounds like Ron made your experience extra pleasant—everyone could use a little friendly service now and then. If there's anything we can improve to reach that 5-star level, we'd love to hear about it. Your feedback helps keep us moving in the right direction!


Verified Customer
Huntingtown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
First visit
My daughter has been an Avery’s customer for years and suggested I try them, and I’m so glad I did. My 14 yr old Escape is running top-notch again. I could tell the difference as soon as I drove it.
I highly recommend this company. In addition to being thorough, knowledgeable and efficient, these gentlemen are courteous, professional and so nice to deal with. From now on, my vehicle will be serviced by Avery’s. They were great!
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 07/07/2025 09:35 AM

We appreciate your recommendation and are glad to hear your daughter pointed you our way! It sounds like your 14-year-old Escape has found its second wind—good to know it’s running like a champ again. We take pride in being thorough, knowledgeable, and a pleasant bunch to deal with. It's great to have you onboard as part of the Avery’s community. Here’s to smooth rides and happy driving ahead!

Service Coupons and Posts
We're thrilled to hear you’ve been impressed with Brock & our team! 🚗✨ Coming from a NASCAR background, your recommendation means the world to us. We look forward to keeping your ride in top shape! #AveryAutomotive #ServiceWithASmile 😄
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We're blushing! 😄 Thank you for recognizing our team's professionalism and friendliness. We take pride in delivering excellent work, and your support fuels our passion! 🚗✨ #AverysAutomotive #CustomerSatisfaction
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Thanks for the rave review! 🚗💨 We're thrilled our team hit the mark with speed and expertise. If only all problems could be fixed as quickly as your car! 😄 Come back anytime! #AverysAutomotive #CarCareExperts
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Thank you for the simple yet powerful words! We appreciate you choosing Avery's Automotive & Glass. Your trust fuels our passion for top-notch service! 🚗💥 Keep cruising safely! #ThankYou #AveryAutomotive
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Thanks for the stellar review! 🌟 We know that a rock chip can really rain on your parade 🚗💨, so we’re glad we could fix it up in a jiffy! Remember, your windshield deserves a little love too! 💙 #AverysAutomotive #WindshieldWarriors
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Thanks for the rave review! 🎉 We're thrilled to know Brock is keeping your oil changes top notch! 🚗💧 Don’t forget to tell your family and friends—we promise they’ll thank you later! #AverysAutomotive #OilChangeExperts
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We're thrilled to hear you think our service and quality are awesome! ? We're dedicated to knowing our stuff so you don’t have to! Thanks for the high recommendation – it means the world to us! ?? #AveryAutomotive #CustomerLove
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We're glad to hear you felt like family at Avery's Automotive & Glass! ? Mr. Avery and Ronnie are here to keep your ride smooth and your spirits high! Thanks for the love! ?? #FamilyBusiness #QualityService
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?✨ We’re thrilled to hear your used van passed its MD inspection with flying colors! A speedy and professional service is our goal—and maybe a little magic! ? Thanks for trusting Avery's Automotive & Glass! #HappyCustomers #AverysAutomotive
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We love to hear such kind words! ?✨ Honesty and great service are our fuel! Thanks for choosing us and spreading the love. Referrals are the highest compliment! Keep cruising with confidence! #AverysAutomotive #CustomerAppreciation
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We're thrilled to hear you’re back for more! ?? Brock and the team are here to turn mechanical headaches into smooth rides. Thanks for trusting us with your fleet – we promise to keep the "ugly" at bay! ? #AverysAutomotive #FleetCare
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