business image

Avondale Collision and Repair

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,720 Reviews)
-100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Avondale Collision and Repair is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Avondale Collision and Repair is a full service collision repair center, offering a variety of services that will have your car looking like new again. Our certified body shop team members will provide expert service and a smooth experience. We service all makes and models and we are a Certified Collision Center for Rolls Royce, Bentley, Mercedes-Benz, Jaguar, McLaren, Land Rover, Porsche, Volvo, and Nissan GTR, and an Authorized Dealer Auto Body repairer for Lexus, Maserati and Smart. Contact us now for a free estimate. ...more

Categories
Auto Body, Body Shop, Collision Repair
Contact
(833) 650-5838
No Business Hours Provided

Business Hours

* Central Time (Us & Canada)
1300 Texan Trail Grapevine, TX 76051
Avondale Collision and Repair's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(2,720 Reviews)

TL
Timothy L.
Texas
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/30/2025
verified customerVerified Customer
Category: Collision
Timothy said the repairs were done well. The technicians did not plug in his vehicle to the charger prior to it becoming inoperable after a few days. It ended up having to be totally rebooted.
Recommended

KR
Khaiber R.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
Category: Collision
Khaiber said delay was due to insurance.
Recommended

TF
Thomas F.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
Category: Collision
Thomas said Sierra and staff were professional, informative and courteous. He felt it should have taken 3-4 days and it took over 3 weeks.
Recommended

SM
Scott M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
Category: Collision
Scott said Sierra was great. They did a very good job keeping him informed.
Recommended

CS
Cecilia S.
Texas
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/21/2025
verified customerVerified Customer
Category: Collision
Cecilia said she was good with the repair but not with the customer service. They said it would take four weeks and it did. She felt their updates weren't up to her standards and on the link that they provided, which was pretty good, they gave her conflicting information. It said the parts had been ordered and then another time they said they were about to order the parts, she wished their communication would've been a little bit better. The person preparing her estimate was good and the receptionist was great, the guy who helped her was ok and she was neutral on her opinion of him. She chose this facility because she bought her vehicle there and she knew the parts would be adequate and certified.
Recommended

JS
Joseph S.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
Category: Collision
Spoke with Lucy. She said Raul went above and beyond, she has recommended them to her husband.
Recommended

GM
George M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Collision
George said there was a delay waiting for approvals from the insurance.
Recommended

LB
Lee B.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
Category: Collision
Customer said they updated her every two days.
Recommended

MS
Michael S.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
Category: Collision
Spoke with Shelle. She is a very satisfied customer. She wanted to thank Larry and Kale for being so thorough and for doing outstanding work.
Recommended

QI
QR I.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
Category: Collision
QR said the staff was top-notch and communication was brilliant.
Recommended

MW
Mark W.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Collision
Mark said they are great.
Recommended

SM
Santos M.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Collision
Santos said he trusted them to do quality work.
Recommended

JH
Jerry H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
Category: Collision
Jerry said they did really, really good. Al was awesome. He chose this facility because they were certified to work on his vehicle.
Recommended

PJ
Prince J.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Collision
Prince said he noticed some white marking on the bumper and wasn't sure what that was about.
Recommended

SH
Sherman H.
Texas
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Collision
Sherman said he chose this facility because they were one of the few places around that were certified to work on his type of vehicle.
Recommended
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.