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AWT Golf Carts

Average Score
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(19 Reviews)
63
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
63
Net Promoter Score ®

Business Details

About

AWT Golf Carts offers new & used Golf Carts as well as service for your existing Golf Carts. AWT Golf Carts offers new & used Golf Carts as well as service for your existing Golf Carts.

Categories
Contact
(713) 255-4802

Business Hours

Mon
8:30 AM - 6:00 PM
Tue
8:30 AM - 6:00 PM
Wed
8:30 AM - 6:00 PM
Thu
8:30 AM - 6:00 PM
Fri
8:30 AM - 6:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
11350 Northwest Fwy Suite B-100 Houston, TX 77092
AWT Golf Carts' Reviews
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(19 Reviews)

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S.
Houston, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Golf Cart repair
AWT came and picked up my cart and returned it good as new!

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M.
Houston, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Golf cart tire replacement
Drove up and was about to carry 2 tires inside and one of the salesmen was on his way out to a customer vehicle and he said just set them down and he would bring them to the back and get me the 2 new ones I wanted. Super nice and courteous and quick to help a customer.
Tami G. from AWT Golf Carts responded on 07/15/2025 12:44 PM

We're glad to hear you had such a smooth experience! It sounds like our team member was ready to spring into action faster than a golf cart in full swing. We pride ourselves on providing excellent customer service, and it's wonderful to hear that reflected in your visit. Enjoy those new tires, and may they take you on many smooth rides ahead!


Verified Customer
Colts Neck, NJ
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Purchaser
Perfect execution and great user friendliness!
Tami G. from AWT Golf Carts responded on 05/27/2025 11:09 AM

We appreciate your feedback! It's fantastic to hear that you found our execution spot-on and our products easy to use. We always aim to provide a smooth ride—both on the golf course and in customer experience. If you have any tips for us to keep rolling in the right direction, we're all ears!


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M.
Stafford, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Wonderful experience!
It was wonderful to work with AWT! They were attentive, quick to respond and went above and beyond! They matched what we were looking for perfectly! Thank you for your help! Amazing job!
Tami G. from AWT Golf Carts responded on 05/12/2025 07:55 AM

We appreciate your generous feedback! It's fantastic to hear that our team was able to match your needs perfectly. We're always eager to go the extra mile (or should we say, drive the extra yard?) to ensure our customers are satisfied. Your support means a lot to us, and we're glad you had a wonderful experience! Don't be a stranger!


RP
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RICK P.
Montgomery, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Exceptional Experience! Absolutely Awesome!
I recently had the pleasure of experiencing the outstanding service and professionalism at AWT, and I can confidently say that it was one of the best customer experiences I’ve ever had. From start to finish, the team went above and beyond to ensure everything was handled with the utmost care and efficiency.

The staff at AWT are nothing short of exceptional. Their expertise and attention to detail were evident in every interaction. They took the time to understand my needs, provided clear and thorough explanations, and were always quick to offer insightful solutions. Every question was answered promptly, and I never felt like I was being rushed or overlooked.

What truly set AWT apart, however, was the unwavering level of support they provided. It’s rare to come across a company that offers both top-notch service and genuine care for its customers, but AWT achieved this with ease.

Mike, Johnny, and Tommy - you are incredible and I am proud to say that I will be a customer for life.
Tami G. from AWT Golf Carts responded on 05/06/2025 10:41 AM

It sounds like you hit the jackpot with your experience at AWT! We're over here doing a happy dance, knowing that our team's hard work shined through. Mike, Johnny, and Tommy will be pleased to know their exceptional service is recognized—after all, they’ve got quite the fan club now! We're committed to keeping the good vibes and quality service flowing. Here's to many more adventures together, and don't hesitate to reach out if you have any questions or need assistance!


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N.
Deer Park, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Great customer service!
We've rented from them now 2 years for our golf tournament. Their 4 seater and 6 seater golf carts are top-notch, with the customer service to match!
Tami G. from AWT Golf Carts responded on 05/12/2025 07:55 AM

We're glad to hear that our golf carts have been a hit at your tournament for the past two years! It sounds like you have a great time out on the course, and we're happy to have been a part of it. Here’s to more memorable rounds and maybe a few impressive hole-in-ones along the way. We'll keep the carts in tip-top shape just for you!


Verified Customer
Humble, TX
0
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/11/2025
verified customerVerified Customer
2
Poor follow up and communication
After they picked up my cart no one ever called to tell me what the status was. After a few weeks I called. Then he rep never remembered to call me back with more info. This happened at least three times where he said he would call back and never did. It took weeks to get the repair done.
Tami G. from AWT Golf Carts responded on 01/15/2025 08:30 AM

We appreciate you taking the time to share your experience, even if it's not the positive story we aim for. It sounds like the communication around your cart repair could have used a little more pep in its step, and we're truly sorry for the frustration this has caused. We like to think we’re pretty good at spinning wheels, but it seems we hit a bit of a pothole in your case. Your feedback is essential in helping us improve, and we’re committed to making sure our follow-up game is much stronger in the future. If you have any further concerns or need more assistance, please reach out directly. We're here to help get things back on track.


AO
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Anne O.
Houston, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2024
verified customerVerified Customer
10
service call
One of the service men came to the property and repaired a very old golf cart. He did a great job. Joel in service is excellent - great customer service!
Tami G. from AWT Golf Carts responded on 01/15/2025 08:29 AM

We appreciate your feedback regarding your experience with our service team. It's always a pleasure to hear about a golf cart revival, especially when it was on its last wheels! We're glad to know that our team, including Joel, made a positive impression with their service. If your golf cart starts asking for a spa day again, you know where to find us!


PC
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Paul C.
Katy, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Repairs
Great experience
Tami G. from AWT Golf Carts responded on 11/27/2024 08:30 AM

We're glad to hear you had a great experience! After all, a day with a golf cart should feel as good as sinking that hole-in-one—without the stress and just a bit more breeze in your hair. If there’s anything specific that made your time enjoyable, feel free to share; we always love keeping our ears open for ways to keep the good times rolling!


CP
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Craig P.
Cypress, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
verified customerVerified Customer
10
Rental cart
Great service and nice rental cart!

Verified Customer
Houston, TX
0
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/21/2024
verified customerVerified Customer
0
No bueno on service, response and padded pricing
I would not recommend. The work is good but the lack of contact and padded pricing cancel out the work, IMO.
Tami G. from AWT Golf Carts responded on 11/25/2024 09:06 AM

We appreciate you sharing your thoughts with us. It's great to hear that you were satisfied with the quality of the work; however, we understand how important clear communication and fair pricing are. I know you opted to not replace your batteries which we recommeneded.  If you do decide to replace them we will offer you a discount on that if you choose.  We're always striving to improve, so your feedback is invaluable. We’ll certainly take a closer look at these aspects to enhance the overall experience for our customers. 


Verified Customer
Broussard, LA
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Golf Cart Rental
Very easy experience with booking. Drop off/pick up went very smoothly. Would definitely use this company again!
Tami G. from AWT Golf Carts responded on 11/18/2024 12:19 PM

We appreciate your feedback and are excited to hear that your booking experience was a breeze! It’s great to know that the drop-off and pick-up went off without a hitch. We’ll keep the engines running and the carts rolling for your next adventure.


BR
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Brad R.
Galveston, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2024
verified customerVerified Customer
9
Great customer swrvice
Joel was great. Always interested in my inputs and stopped at nothing to ensure we got the cart we wanted.
Tami G. from AWT Golf Carts responded on 11/13/2024 08:35 AM

We appreciate your feedback! It's fantastic to hear that Joel went above and beyond to help you find the perfect cart. It sounds like he’s got a knack for making the cart-buying experience as smooth as a freshly paved golf course. Your satisfaction is what we aim for, and we’re glad to have had the opportunity to assist you!


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B.
Baytown, TX
0
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
10
Wheel Bearing Quote
Excellent service and attention, they delivered the piece to my location the next day.
without a doubt the best service.

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M.
Houston, TX
0
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/12/2024
verified customerVerified Customer
7
Rental experience
Rental process was very easy and relaxed. Pickup and drop off was efficient. Cart was nice but stopped when battery was at 50%. Brought back within 24 hours of rental and informed personnel of issue and no effort was made by employees other than a sorry that happened. I feel like they should have offered to refund second day price or a portion thereof but they offered nothing.
Tami G. from AWT Golf Carts responded on 10/14/2024 01:34 PM

We're glad to hear that the rental process was smooth and that our pick-up and drop-off system met your expectations. However, we're sorry to learn about the battery issue you encountered with the cart. That's definitely not how we like to see our carts behaving. We appreciate you bringing it to our attention, and we understand your concern regarding the response from our team. While we regret any inconvenience caused, we continually strive to improve our services. Your feedback is invaluable as we work on ensuring our customers have the best experience possible. 

You will be hearing from a member of our management team to discuss this specific issue.


Displaying Review 1 - 15 of 19 in total
Offers and Posts
We're thrilled to hear about your fantastic experience with AWT Golf Carts! 🎉 Our team loves going above and beyond to find that perfect match—just like a hole-in-one! ⛳ Thank you for the kind words! #AWTGolfCarts #CustomerAppreciation
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Thank you for your fantastic review! 🎉 We're thrilled to be part of your golf tournament for 2 years running! 🚀 Our carts won't roll away without a good time! See you next year for more fun on wheels! ⛳️ #AWTGolfCarts #TopNotchService
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Huge shoutout to our service team! 🎉 Joel is on a mission to revive all golf carts, old or new! We're thrilled to hear about your great experience. If only our carts could tell stories like they can! 😉 #GolfCartRevival #ServiceStars
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Thank you for the awesome shoutout! 🎉 We aim to make every ride feel like a trip to the moon! 🚀 Your support means the world to us. Can’t wait to help you roll in style again! #AWTGolfCarts #GreatRides
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Thanks a million for the kind words! We're thrilled you enjoyed our service and your rental cart. ?✨ Remember, life's a journey—make it a smooth ride with AWT Golf Carts! #GolfCartGoals #AWTAppreciation
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We're thrilled to hear about your experience! ? Joel is a rockstar when it comes to finding the perfect ride! ?? At AWT Golf Carts, your satisfaction is our top priority—no stopping us! Thanks for the kind words! ? #AWTGolfCarts #CustomerJoy
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We're over the moon with your kind words! ? Fast delivery and top-notch service are just part of our game. Thanks for putting a smile on our carts! ?? #AWTGolfCarts #CustomerAppreciation
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We're thrilled to hear you got the perfect seat! ? Our team loves a good mystery, and we're glad we could solve yours. Thanks for your support—keep rolling with AWT Golf Carts! ?? #CustomerCare #AWTGolfCarts
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We’re thrilled to hear your experience felt like Christmas in August! ?✨ Our team is here to serve, and it’s awesome to know you found what you needed. Thanks for the kind words! ?? #AWTGolfCarts #CustomerJoy
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