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Axselle Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(93 Reviews)
99
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Axselle Auto Service has been in the tire and auto repair business since 1951. We are located at 5519 Lakeside Ave. in Richmond, VA and proudly serve our community and the surrounding area. We work with any make and model, from classic corvettes to modern year cars and diesel trucks. Our company motto is “Fair Price…Done right…On time”. Axselle Auto Service has been in the tire and auto repair business since 1951. We are located at 5519 Lakeside Ave. in Richmond, VA and proudly serve our community and the surrounding area. We work with any make and model, from classic corvettes to modern year cars and diesel trucks. Our company motto is “Fair Price…Done right…On time”. Our tires come from trusted names like MICHELIN®, BFGoodrich® and Uniroyal®.

Our service center is open Monday through Friday from 7:30 a.m. to 5:00 p.m. Contact us with any questions or comments.

Ask about our NEW Full Service Detailing and Dent Removal!
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Categories
Contact
(804) 266-3574

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5519 Lakeside Ave Richmond, VA 23228-5718
Axselle Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(93 Reviews)

RR
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RON R.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
10
Best Auto Repair Shop in Northside
Family owned business. I have used them for over 30 years. You will always get fair and honest service.

CH
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CLYDE H.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2025
verified customerVerified Customer
10
Tremendous…as usual!!!
I found out through a recent state inspection of my 2002 Toyota Tundra that my two (2) front tires were “at minimum” to pass inspection, so I scheduled an appointment to have 2 new tires put on the truck and have the front end aligned, as well. What a difference in the smooth feel “going down the road” now…such an improvement in handling, as well. I have 4 vehicles serviced by Axselle’s, and I will not trust my cars, truck, and van to any other service center….simply put, they are the “absolute best”!!!😃👍

Verified Customer
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Always happy with Axselles!
Thanks, Dave, Jonathan, Meg and the rest of the gang at Axselles! These guys are the best.

DF
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DICKIE F.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Great car service
Great service over the past 30 years. Always there to help, especially in emergency situations. Family operated for decades. 3rd generation!!!

AS
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ANN S.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Exemplary
Kindness and professionalism

GT
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GAYLE T.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
My tail pipe was hanging down. Turned out I'd broken a strut. Dave took care of it and got my old car on the road by the next day..
Dave and his crew have taken care of my family's cars for close to 20 years.

DB
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DOTTI B.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Consistent excellence!
Axselle Auto Service …. Is reliable, efficient and trustworthy. Service has always been top notch! Dave, Meg and all employees are extremely nice snd professional. We will never go anywhere else for vehicle service!

JS
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JOHN S.
Maidens, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Great service
I’ve been taking my vehicles to Axselle’s for over 30 years. Never had a reason to look elsewhere.

WR
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WARREN R.
Glen Allen, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Always provide excellent service
Always courteous and professional.

DC
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DEE C.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Love Axselles!
Always our go to family owned business! Honest and kind, fair and friendly. What more could you ask for? Highly recommend now and always!

FN
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FAITHE N.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2025
verified customerVerified Customer
10
Excellent service always
Thank you for being a service shop I can trust to always provide reliable reasonable service for my car. It’s hard to find a service shop that doesn’t try to up-charge or tell you something is wrong with your car just to make an extra buck. I really appreciate you!

Verified Customer
Manakin Sabot, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
The usual perfect service
Service provided on time and promptly additional advice for the future greatly appreciated

RG
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RANDY G.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
State inspection
The service was great, as always. They had me in and out in 30 minutes for my vehicle's inspection. Meg and Dave are always pleasant to deal with. Most grateful for their service.

WR
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WES R.
Richmond, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Also excellent
Outstanding service and warm welcoming. Been going here for years now and would never change.

BS
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BILL S.
Ashland, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
State Inspection
Their state inspection revealed the need for new brakes. They quickly installed those the same day with a smile!
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