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Baker Road Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(942 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

The same great quality service, just under a new name. Formerly Baker Road Carworks, with new ownership came some new branding. Like before, we still specialize in European, Asian, and Domestic vehicles. We also are wanting to keep our quaint and friendly neighborhood mechanic image. The same great quality service, just under a new name. Formerly Baker Road Carworks, with new ownership came some new branding. Like before, we still specialize in European, Asian, and Domestic vehicles. We also are wanting to keep our quaint and friendly neighborhood mechanic image.



In our efforts to give the best service possible, we composed a code of ethics:



"Baker Road Service is committed to honest, ethical auto repair. It is our obligation to teach, never 'sell'. We inform you of the condition of your vehicle and help you understand the condition and your choices. You need to make decisions about the best care for your vehicle and family. This is our value to you."



To paraphrase, we are here to inform you, not to just take your money.
...more

Categories
Car Maintenance, Oil Change, Auto Repair
Contact
(952) 935-9777

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
7:30 AM - 4:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
13125 Excelsior Blvd Minnetonka, MN 55343

Affiliations

ASE - Master Certification
NAPA
Baker Road Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(942 Reviews)

SS
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Scott S.
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
BMW Oil Change
Good service but wish they would accept Venmo as a cash payment. Currently don’t accept venmo at all.

TS
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Theresa S.
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Baker Automotive is the Best!
We’ve been bringing our cars to Baker Automotive for the last 8 years. Eric and his team are so knowledgeable, trustworthy and fair! We would highly recommend Baker Road Automotive.

KH
Kyle H.
Minnesota
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
Category: Service
Kyle said they were very thorough and gave him a good overview on what was wrong with his vehicle without searching for extra things to charge him for.
Recommended

DL
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Diane L.
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Always so helpful
Thank you, Eric, for always taking time to explain what you have and have not done and why. I really appreciate it!

JB
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Jenny B.
Hopkins, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Great Service!
I have taken my cars here many times. Service and staff are excellent!

PM
Patricia M.
Hopkins, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
Category: Service
Patricia said her air conditioning is working.
Recommended

DS
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Dan S.
Deephaven, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Oil change
Stopped in for an oil change, they got me in and out promptly. Great service.

RM
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Ron M.
minnetonka
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Knowledgeable, Ethical, Caring
Eric and his team at Baker Road Automotive are not only knowledgeable, they are ethical and care about their customers.

Verified Customer
Eden Prairie, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great Place
Fast service done well

JV
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Joan Marie V.
Robbinsdale, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Quick and accurate service
I brought my car in for its usual oil change. This was accomplished in a timely manner. Fast and friendly service

GL
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Gordon L.
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Very helpful and patient.
An old car with few parts available — Eric stayed at it and it now runs again

BB
Ben B.
Minnesota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
Category: Service
Ben said they were very efficient, got the work done quickly. Really appreciate the work they did, and they did a really good job.
Recommended

BI
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Bob I.
Minnetonka, MN
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Excellent service at reasonable price
I have been bring my Mercedes here for nearly 10 years. I always feel comfortable with their service and knowledge of my car.

DA
Duke A.
Minnetonka, MN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Duke said they always do good work and fit him in.
Recommended

LA
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Larry A.
Jordan, MN
Porsche 968
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Great quality work at a fair price
The staff was very helpful and enthusiastic. A great place to go and get work done on most vehicles. I was impressed with their knowledge about many brands of vehicles. I will definitely be a long term customer.
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